All reviews

Rating Breakdown

  • 5
    93% (328 ratings)
  • 4
    1% (4 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (15 ratings)

Reviews with Text

  • 97% (345)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2025

Good support

Store

HERIZEN

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Great support and very helpful team! I had an issue with the dashboard and pixel configuration, and they responded immediately. We jumped on a Zoom call, and they walked me through everything step-by-step. They explained the settings clearly, fixed the pixel setup, and made sure everything was working properly.

Using app

21 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for wonderful feedback—we’re excited to keep supporting your growth.

5 / 5 Share

Nov. 21, 2025

Amazing support!! Fast, reliable, and truly worth recommending!!

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for wonderful feedback—we’re excited to keep supporting your growth.

5 / 5 Share

Nov. 17, 2025

Customer support helped me setup quickly. Thanks!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re happy to know our support team could help you get everything set up quickly. If you ever need anything else, we’re just a message away!

5 / 5 Share

Nov. 11, 2025

The support team helped me with the app and I was able to install several pixels.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We’re really glad to hear that our support team was able to assist you and that you successfully installed multiple pixels without any issues. If you ever need more help or have questions in the future, we’re always here to support you!

5 / 5 Share

Oct. 30, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for wonderful feedback—we’re excited to keep supporting your growth.

5 / 5 Share

Oct. 27, 2025

Good customer support

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad you loved our service. Providing great customer support is always our priority!

5 / 5 Share

Oct. 9, 2025

love it. Good customer service!

Store

maamgic

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad you loved our service. Providing great customer support is always our priority!

5 / 5 Share

Oct. 6, 2025

Excellent customer service!

Store

Recreo

Using app

About 4 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re thrilled to hear you had an excellent experience with our customer service. Your satisfaction is our top priority!

5 / 5 Share

Oct. 2, 2025

Customer service is Great!

Using app

29 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re delighted to hear that you had a great experience with our customer service. Your satisfaction is our top priority, and we appreciate your support.

5 / 5 Share

Oct. 1, 2025

the support team is superb and very good nature trying to solve all your problem with patience and resolve it...

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. We are glad to hear that our support team was patient, professional, and able to resolve your concerns. Providing exceptional service is our priority, and we truly appreciate your trust in us.

5 / 5 Share

Sept. 23, 2025

Great app, highly recommended.

Using app

About 2 years

Total reviews

7

Average rating

4.4

Developer Reply

We really appreciate your kind words and recommendation. Happy to know the app is working great for you!

5 / 5 Share

Sept. 22, 2025

I’ve been using the Trackify app for our Shopify store for a long time, and their support has always been excellent with quick responses. Today, I noticed through the Chrome Pixel Helper extension that our store’s currency was being recorded incorrectly. Even though our official currency is set to GBP, the pixel was showing USD in certain sections. I immediately reached out to the Trackify support team, and Etienne along with their dev team resolved the issue within 30 minutes. I highly recommend this app to anyone running a Shopify store who wants reliable pixel and API tracking.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for being a long-time Trackify user and for your kind words about our support team. We’re glad you reached out regarding the currency issue, and we’re always here to ensure everything runs smoothly. Please don’t hesitate to contact us anytime you need assistance.

5 / 5 Share

Sept. 22, 2025

Great help setting everything up.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad we could help you get everything set up smoothly. Our team is always here if you need further assistance.

5 / 5 Share

Oct. 6, 2025

good customer support

Store

Bloomly

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We truly appreciate your trust in Trackify and are glad to be part of your journey.

5 / 5 Share

Sept. 10, 2025

Great app and professional customer service

Store

linboxx

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate your feedback! It’s wonderful to hear that both our app and support team made a positive impression.

5 / 5 Share

Sept. 9, 2025

Amazing support! They help me with both store, all clear, pleasent :) Rarely grateful

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad you loved our service. Providing great customer support is always our priority!

5 / 5 Share

Sept. 8, 2025

100 percent helpful , adorable and a good guy

Store

GenZJoy

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Your thoughtful words mean so much! We are truly glad we could be helpful and appreciate your kind appreciation.

5 / 5 Share

Sept. 5, 2025

很好的售后!

Using app

About 17 hours

Total reviews

4

Average rating

5.0

Developer Reply

非常感谢您的认可!我们一直致力于提供优质的售后服务,很高兴能让您满意。

5 / 5 Share

Sept. 3, 2025

Awesome customer support on call! Super helpful!!!

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing feedback! We’re delighted to know our support was helpful — always here to assist you anytime.