Trackify Facebook Pixel,TikTok
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i have used all the other tracking apps and every single one of them has problems. this one is the only one that worked correctly with CAPI. THANKS TO THE TEAM
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
Yes it a good solution to track, thank for the service
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
really good tool i am happy
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
Really nice service.
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
An app that just wants to drain the customer's wallet; as early as November, it changed its plan to charge a very high fee per order.
Thank you so much for leaving us this feedback. We did recently change our subscription plan pricing approach. For some less-busy stores pricing will be lower, and for other busier stores (with more orders each month), pricing would increase under the new plan. For your particular store, if you email us, we would be happy to re-rate you to a lower rate as a long-time valued app user. Would you give us the chance to make it work with your budget? Please reach out and let us know. I will also email you to offer a re-rate. Thanks again for leaving this message - and we hope we can strike a deal that works well for you in the future.
Got real support today and I belive my issue was resolved. Thanks to Trackify Team. Stay Efficient Please!
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
Great professional!
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
Great tracking, and on the 2-3 instances where I've needed support's help, they have been amazing, resolving the issues quickly and all by themselves. 10/10.
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
Awesome experience using the app. Customer support is just great, super quick response and very helpful. Definitely recommended!
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
Thank you for leaving this fantastic review! We appreciate you taking the time to write this! :)
Set up was extremely easy. Etienne was quick to help.
Thank you for leaving this fantastic review! We appreciate you taking the time to write this! :)
Very Nice support, helpfull and friendly. Did a full check on my setup and helped alot! App works well.
Thank you for leaving this fantastic review! We appreciate you taking the time to write this! :)
great support team when i need support they every time help not only in app they also suggest other thins an all thank you and great support team
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
Unable to accurately track performance; failed to cancel on the first day of the new month despite not actually using the service, yet no refund was issued.
We're sorry to hear about your experience and understand your concern regarding the $18.99 charge. When you contacted our support team on September 7, 2026, you explained that you had uninstalled Trackify X just one day after the new billing period began and requested a refund because you had not used the app during that period. As Shopify had not yet generated the invoice, we were unable to view the billing details at that time. After you confirmed that the charge was upcoming, we applied an app credit of $18.99 on September 8, 2026, to cover the relevant billing period. The credit was successfully applied, and confirmation was also sent via email. However, Shopify subsequently generated an invoice for $18.99 on September 17, 2026, despite the app credit already having been applied. Please note that Shopify manages app billing and invoicing, while Trackify X can apply app credits and initiate refunds where applicable. Based on our records, our team took the appropriate steps to address your concern and applied the app credit before the invoice was generated. Therefore, we believe the review does not fully reflect the actions taken by our support team to resolve the issue. If you were charged despite the credit being applied, we recommend contacting Shopify Support to investigate the billing discrepancy, as the invoicing process is managed by Shopify. Regarding the charge, we are happy to provide a full refund of $18.99, and we have already contacted you via email to discuss the next steps. We appreciate the opportunity to clarify the situation and hope this helps resolve your concern.
Great Experience with them, using it from almost 2years on my multiple accounts. Their whatsapp support is also very fast and quick. 100% recommended
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
quick customer support!
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
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