Trackify Facebook Pixel,TikTok
Track Meta Pixels Facebook, TikTok Pixel, CAPI, Feed & Catalog
Rating
4.8
feedback
357
chart
#254
All reviews
Review RSS Feed
April 6, 2026
c'étais long pour avoir une réponse, mais après il m'a proposé un call zoom et il m'a réglé le pb en quelque minutes. Merci à (je ne sais pas son nom) pour son aide efficace.
April 2, 2026
highly recommend
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
March 25, 2026
The main purpose and benefit of this app is to track conversions properly. Even after a zoom call reviewing all of our settings the app is COMPLETELY Incorrectly reporting our purchase conversions. Its reporting over 1000% higher purchases then our TOTAL online purchase counts for the day. The UTM parameters to show conversion details are not properly showing in Shopify. To aggravate the issue support is lacking. Slow to respond to even urgent escalations. If these issues are not immediately addressed most likely we will unstall the app and use the other competitor apps.
Thanks for your feedback. As discussed on the call, Trackify is sending accurate data to Facebook Events Manager. The overreporting seen in Ads Manager is due to Meta’s attribution and reporting process and is not related to Trackify. For UTM conversion details in Shopify, this is handled by Shopify’s own system. We apologize if you experienced any delay in our support responses. Our support is available during specific hours, but we always try our best to provide detailed help and take calls whenever possible.
March 20, 2026
excellent app , excellent support
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
March 18, 2026
Helped my tracking a ton.
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
March 13, 2026
very good service
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
April 9, 2026
Trackify track very stricly and reach 9/10 match quality from Events Manager (9 is maximum all the app can send).
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
Feb. 26, 2026
Simple set up, good support so far but will judge by accuracy as well! But so far so good!!
Feb. 26, 2026
I contacted Trackify X support regarding an issue with my Facebook pixel, and the team was very helpful and took the time to look into the problem properly. A very positive support experience:)
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
Feb. 22, 2026
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
Feb. 21, 2026
Really helpful support team solved my issue efficiently when signing up
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
Feb. 21, 2026
Great App
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
Feb. 7, 2026
Muito bom, excelente atendimento!
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
Feb. 5, 2026
Extremely disappointed. The app has been completely down for days, making it useless. To make matters worse, customer support is non-existent. No one answers emails or chats. Save your time and money.
Thank you for your feedback, and we sincerely apologize for the inconvenience. We experienced a temporary server issue due to an unexpected core server failure from our server provider. Our engineering team resolved it the same day, and the app has been operating normally since. As many merchants were impacted at the same time, there was an unfortunate delay in our response. We truly appreciate your patience and understanding.
Jan. 31, 2026
Prompt response from support and very helpful, thank you!
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
Jan. 31, 2026
Great app. love it. used stape's capi before them and got so many issues but then shifted to this app and yup its OG
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
March 13, 2026
no proper tracking
Sorry to hear about your experience. The Facebook warning related to invalid creationTime values is a known false alert from Facebook and does not affect actual tracking performance. This message can appear even for stores not using Trackify. We also could not find any prior support request from your side regarding tracking concerns.
Jan. 26, 2026
Great support
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
Jan. 24, 2026
Works great, better than Meta's default CAPI for sure, fast and fool-proof to install. Got a little issue on my end but it was resolved by the support team. Nothing to complain about. For the advanced tracking, I bet their pricing is very much worth it. We were considering Triple Whale and Elevar which are obviously more advanced but not worth the money for the little extra they give, at least for our business scale.
Thank you for the feedback! We’re happy to hear Trackify worked smoothly for you and that our support team could quickly sort out the issue. It’s great to know you’re finding strong value in the advanced tracking without overpaying for features you don’t need. We really appreciate your trust and support!
Jan. 22, 2026
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!