Trackify Facebook Pixel,TikTok
Amplify Social Ads w/ Pixels Facebook, TikTok & Conversion API
Rating
4.8
feedback
355
chart
#258
All reviews
Review RSS Feed
Nov. 2, 2025
I was hopping from app to app didn't know how to setup my pixels that they the right one triggers when checkout is reached, normally all would trigger. As i have multiple different products they all need to be seperated, so i hit up the whats app support and in literally a minute somebody replied to me with the solution. Etienne is the real goat he helped me super fast W mans. Keep up the good work.
Store
Malvora
Using app
About 1 hour
Oct. 30, 2025
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
Oct. 15, 2025
First thing you'll see after the installation is the subscription annually option you can't pass, even you just want a month... looks really scammy at this point. App couldn't be tested yet.
Thanks for your feedback. Just to clarify—annual billing is optional, and you always have full control to choose monthly or annual plans inside the app. The monthly plan is automatically assigned based on your Shopify subscription tier, and you also get a 7-day free trial to test the app before paying. We noticed the app was installed for only about 12 minutes, and no message was sent to our support team before leaving this review. We also emailed you after you uninstalled the app to clarify, but didn’t receive any response. We’re always happy to help and clear up any confusion. – Trackify Support
Oct. 9, 2025
love it. Good customer service!
Thank you for your feedback! We’re glad you loved our service. Providing great customer support is always our priority!
Oct. 6, 2025
Excellent customer service!
Thank you for your kind words! We’re thrilled to hear you had an excellent experience with our customer service. Your satisfaction is our top priority!
Oct. 2, 2025
Customer service is Great!
Thank you for your feedback! We’re delighted to hear that you had a great experience with our customer service. Your satisfaction is our top priority, and we appreciate your support.
Sept. 22, 2025
I’ve been using the Trackify app for our Shopify store for a long time, and their support has always been excellent with quick responses. Today, I noticed through the Chrome Pixel Helper extension that our store’s currency was being recorded incorrectly. Even though our official currency is set to GBP, the pixel was showing USD in certain sections. I immediately reached out to the Trackify support team, and Etienne along with their dev team resolved the issue within 30 minutes. I highly recommend this app to anyone running a Shopify store who wants reliable pixel and API tracking.
Thank you so much for being a long-time Trackify user and for your kind words about our support team. We’re glad you reached out regarding the currency issue, and we’re always here to ensure everything runs smoothly. Please don’t hesitate to contact us anytime you need assistance.
Sept. 22, 2025
Great help setting everything up.
Thank you for your feedback! We’re glad we could help you get everything set up smoothly. Our team is always here if you need further assistance.
Oct. 6, 2025
good customer support
Thank you so much for your kind words! We truly appreciate your trust in Trackify and are glad to be part of your journey.
Sept. 16, 2025
Trackify deinstalled but we still seeing TrackifyXRetarget event in fb manager, why?
Thank you for your feedback. Since Trackify has already been uninstalled, the TrackifyXRetarget event is no longer firing from your store. What you are seeing in Facebook Manager is most likely historical data or a result of your browser cache. We recommend clearing your cache to view the latest data. Rest assured, no active events are running from Trackify anymore.
Sept. 9, 2025
Amazing support! They help me with both store, all clear, pleasent :) Rarely grateful
Thank you for your feedback! We’re glad you loved our service. Providing great customer support is always our priority!
Sept. 8, 2025
100 percent helpful , adorable and a good guy
Your thoughtful words mean so much! We are truly glad we could be helpful and appreciate your kind appreciation.
Sept. 8, 2025
muy buena respuesta de soporte.
Thank you for your feedback! We’re glad you loved our service. Providing great customer support is always our priority!
Sept. 7, 2025
Super helpful team! They fixed my tracking issue quickly. I was struggling with Meta tracking, but thanks to their support I can now get accurate data. Big thanks
Your feedback means a lot! We’re delighted that our team could provide timely support and ensure your Meta tracking runs smoothly with accurate insights.
Sept. 1, 2025
PERFECT
We truly appreciate your feedback. It’s wonderful to know your experience with Trackify was good.
Aug. 26, 2025
Thank you so much for your kind words! We truly appreciate your trust in Trackify and are glad to be part of your journey.
Aug. 22, 2025
I am extremely satisfied with this app, especially with the professionalism and efficiency of the customer service team. Whether during inquiries or when facing issues, the customer service staff responded promptly with patience and kindness, which made me feel very reassured. More importantly, they not only replied quickly but also demonstrated excellent problem-solving skills, always providing the best solutions in no time and avoiding unnecessary troubles. The entire communication process was smooth and efficient, showing that the store truly values customer experience. Such outstanding service not only enhanced my overall shopping satisfaction but also strengthened my trust in the brand. I will definitely choose this store again in the future and recommend it to my friends as well.
Thank you so much for your thoughtful feedback! We’re delighted to know our support team’s professionalism and quick responses made you feel reassured. Helping with both speed and care is always our goal, and your words truly motivate us to keep it up!
Aug. 16, 2025
Amazing customer support! I was able to hop on a call on the weekend and fix a very important issue.
We truly appreciate your feedback! We know how critical it is to resolve issues quickly, so we’re glad we could jump on a weekend call and get everything sorted for you.