nanawan review for Trackify Facebook Pixel,TikTok

1 / 5

Sept. 18, 2025

This plugin is incredibly difficult to use. I followed the instructions to activate it, but the pixel didn't install correctly. I contacted support, and they just mechanically told me the plugin was working properly. However, I tried several different ways to test it, and they all showed the pixel wasn't installed in my store. I highly recommend this plugin; it's incredibly difficult to use, and the poor support is truly disgusting.

Store

nanawan

Using app

About 11 hours

Total reviews

1

Average rating

1.0

Developer Reply

Sorry for the confusion you experienced. Trackify was installed and set up correctly, but the issue you faced was due to a browser cache conflict, which can prevent Pixel Helper from showing the correct data. We recommended checking in Incognito Mode, clearing your cache, or doing a hard refresh — any of these steps would have resolved the issue. Our team also offered to walk you through the fix on a Zoom call and provided a scheduling link, but unfortunately, this was declined. We’re always happy to provide step-by-step assistance to ensure everything works smoothly. Please know that our support team remains available anytime you’d like to give Trackify another try.

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Trackify Facebook Pixel,TikTok
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Developer
Shopify App Store