The Magic Bra review for Trackify Facebook Pixel,TikTok

1 / 5

Aug. 8, 2021

AVOID this! The tracking is horrible, Worst Customer Service EVERR!! the native Facebook App or any competitor is much better. By the way in Support chat when they don't know how to fix something they read your messages and ignore you without answering you ever again. Avoid and thanks me later

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hey Victor, This is Tanveer, Customer Success Manager. Thanks for raising your concern and I apologize for the issue you faced with Trackify. These types of things have never happened with Trackify and we always try to give 100% resolution to our clients. We generally ask for screen share calls if you are not getting right data because of certain settings that we need to check from the Facebook side as well. I understand you were not comfortable enough to come on call that's absolutely fine. The issue that you shared is related to FB rejecting your events for iOS devices, as Tanmay showed you that Trackify is showing the right data for your sales, and a lot of people facing issues for view content which is a common FB issue at the moment. If you felt like you are being ignored we sincerely apologize for this, it's just we have limited support on weekends. Really sorry for the frustration you have gone through. Let's connect and We will try to solve the issues that Trackify Can. Regards Tanveer & Trackify Support Team

Trackify Facebook Pixel,TikTok for Shopify
Trackify Facebook Pixel,TikTok
4.9 star
817 reviews

Trackify: Multiple Facebook Pixel, CAPI & Retargeting Ads

Developer
Shopify App Store