Holistic Skin Care Aesthetics review for Trackify Facebook Pixel,TikTok

1 / 5

Nov. 29, 2021

The tech support is seriously lacking. So far, I'm still waiting to complete the setup. My chat support was resumed at 11:13 am this morning and I haven't heard back from my chat support person for over 30 minutes. I'm not sure if they are short staffed, but it's inconvenient on Cyber Monday, when having ads running is dependent on a pixel firing. Not sure if I'll be going past the trial with this one.

Using app

2 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello, a friend from Holistic Skin Care Aesthetics! Thanks for leaving us a message with your concern. We understand the frustration and annoyance you have gone through when the team has not reached out to you on time but because of the heavy rush they were not able to reach you on time. We are so sorry about what happened here ( It is not normal with our app.) We are always at the forefront to solve any problem that our customers face. Our customer support is always here to help. But we really apologize for not giving you information on the time. We really want to treat all our customers well and wanted to solve their issues as fast as possible. Once again apologies from our side. Regards -Tanu & The Trackify Support Team

Trackify Facebook Pixel,TikTok for Shopify
Trackify Facebook Pixel,TikTok
4.9 star
892 reviews

Trackify: Multiple Facebook Pixel, CAPI & Retargeting Ads

Developer
Shopify App Store