All reviews

Rating Breakdown

  • 5
    78% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (1 ratings)
  • 1
    19% (6 ratings)
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5 / 5 Share

June 26, 2019

Went from answering and checking multiple order questions each day to not a single such question in 2 weeks. Works wonders!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2019

The genius in Tracking Genie is that an actual tracking number is not used! All the other apps use the actual tracking numbers that most of know from using AliXpress hardly ever show much.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2019

The customer service is really great and responsive. Fixed my problem super fast. The app also works great!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2019

Amazing app and very very useful! Customer support is very good always they want help us! 100% recommendable!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2018

Very usefull app! This app is very well made and give you a very good alternative to bad real tracking informations. Recommend it at 100%

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2018

OMG i can't work without this app, i don't need to send the real tracking number to my customers, just fulfill with a link redirect to this amaaaazing app and booom! thanks a lot

Store

BestWay

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2018

This app is the probably one of the greatest shopify app ever made. Don't listen to the two 1 star reviews below, they are complete retards. What this app does is it simulates a tracking, and customers will be able to get a delivery date estimation and be happy with that. The tracking page looks legit. YOU DONT NEED REAL TRACKING NUMBERS. That's the beauty of it. No headaches, and I elimited litterally 99% of email asking "where is my order!!!??" Here is how I set it up: In the Order confirmation email I added a clickable link that says "To track your order, click here" and send back to the Tracking Genie page. And 48hrs after their order, they also get a Mailchimp email that sends them to the Tracking Genie page. BEST APP EVER (and no I'm not affiliated to the maker of this app) This is now one of the must have apps for all my stores with the Loox app.

Using app

2 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 10, 2018

I used the app for two months. It worked great! Now the app is down for 2 weeks... I contacted the support but got no help from them.

Using app

2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 14, 2018

Be Aware, after installation, the app takes you to a unsecured website. My antivirus blocked the connection. DO NOT INSTALL OR USE THIS APP!

Using app

1 minute

Total reviews

1

Average rating

1.0

5 / 5 Share

June 8, 2018

AMAZING!! Saved me a lot of time and cut the support inquiries about delivery.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2018

The customer's can Now track threre orders on site , that save's my time responding to all these email's (where is my order) and no more chinese site's or tracking number needed , Oh what a great app .

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2017

You kidding me? This app is complete genius! You set it up once, and you never worry about tracking again! WOW.

Using app

About 2 years

Total reviews

1

Average rating

5.0