Rating

4.9

feedback

1,013

Reviews

chart

#26

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    7%
  • Less than a month
    18%
  • Less than a year
    48%
  • More than a year
    10%

Reviews Summary

The reviews for the TrackingMore Shopify App are overwhelmingly positive, with users praising the app's functionality, ease of use, and exceptional customer support. Many users highlighted the quick response times and helpfulness of the support team, particularly mentioning team members like Ashley, Richie, and Asha. Customers appreciated the seamless integration with other apps, transparent pricing, and the ability to customize the tracking page. Some users mentioned that the app saved them time and improved their overall customer experience. However, there was one review that mentioned limitations in tracking numbers for different carriers.

Highlights

Positive customer support experience and quick response times
Seamless integration with other apps and customization options
Transparent pricing and ease of use
Time-saving and improved customer experience
Limitations in tracking numbers for different carriers

Rating Breakdown

  • 5
    85% (865 ratings)
  • 4
    5% (47 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 16, 2025

Great app and excellent support! Ashley was very helpful and guided us through everything clearly. The app works perfectly for our needs and saves us a lot of time. Highly recommend!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

We are grateful for your fantastic 5-star rating. 🌟 We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us. 💌 Kindly regards. TrackingMore team

5 / 5 Share

April 15, 2025

Ashley was extremely kind, responsive and helpful. She took care of all my questions. Customer service is unbeatable. For someone new to to the app it is the best thing you could ask for.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively. If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better. Best regards, TrackingMore Team

5 / 5 Share

April 13, 2025

Asha is being super helpful. It's been a pleasant!

Using app

About 2 years

Total reviews

8

Average rating

4.0

Developer Reply

We can't thank you enough for your 5-star rating!🌟 It's so gratifying to know that you found our service to be satisfactory and that our support team was able to assist you effectively. 💖 Your feedback inspires us to keep striving for excellence. If you have any additional comments or suggestions, we'd be happy to hear them! 💌 Best, TrackingMore Team

5 / 5 Share

April 12, 2025

Haven't properly used the app yet. But support and Setup was great!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind review! ✨We're delighted that our app met your needs and that our customer service team was able to assist you effectively. 😍 Your positive feedback motivates us to keep doing our best. If you have any further thoughts or suggestions, we’d love to hear them! 📧 Best regards, TrackingMore Team

5 / 5 Share

April 6, 2025

Amazing app, and amazing customer service. Very helpful!

Using app

Over 1 year

Total reviews

11

Average rating

4.6

Developer Reply

We appreciate your compliment! 🌟 We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. 🍀 Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do. 💌 Warm regards. Team Trackingmore

All reviews

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