TrackingMore Order Tracking
All-in-one order tracking & delivery management for Shopify.
Rating
4.9
feedback
894
chart
#23
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for the TrackingMore app on Shopify are overwhelmingly positive, with users praising the quick and efficient customer support provided by the team. Many users highlighted the ease of use and user-friendly interface of the app, making it simple to set up and integrate into their stores. The app's ability to customize tracking pages to match their branding was also appreciated. Additionally, the detailed analytics and comprehensive tracking options were mentioned as valuable features that improved the overall customer experience. However, some users mentioned issues with the app's structure, particularly in the Help Center section, suggesting a need for better organization and possibly video tutorials.
Highlights
Rating Breakdown
All reviews
Oct. 28, 2024
I’d like to express my gratitude for Samantha’s outstanding support. She provided clear and precise explanations to all my questions, helping me understand TrackingMore’s features better. Her assistance was quick, professional, and friendly, which made setting up my account much easier. Thank you, Samantha, for your valuable help and patience!
Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively. If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better. Best regards, TrackingMore Team
Oct. 28, 2024
Thank you for taking the time to share your feedback. We appreciate your honest review and would love to understand more about your experience to improve our services. We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform. Best regards, TrackingMore Team
Oct. 27, 2024
Thanks for your help Asha and samantha.
We appreciate your compliment! We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do. Warm regards. Team Trackingmore
Oct. 27, 2024
Very useful, support was helpful
Thank you for taking the time to leave us a review. We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had. We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out. Best regards, The TrackingMore Team
Oct. 25, 2024
oke
Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out. Best regards, Trackingmore Team
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