Rating

4.9

feedback

983

Reviews

chart

#21

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    7%
  • Less than a month
    20%
  • Less than a year
    53%
  • More than a year
    9%

Reviews Summary

The reviews for the TrackingMore app are overwhelmingly positive, with users praising its ease of use, efficient tracking capabilities, and excellent customer service. Many users highlighted the responsiveness and helpfulness of the support team, particularly mentioning individuals like Sophia, Victoria, Asha, and Richie. The app's ability to provide real-time updates, customizable tracking pages, and seamless integration with Shopify were also commended. However, there were a few mentions of minor issues such as limitations in tracking numbers across different carriers and the need for better organization in the help center.

Highlights

Efficient tracking capabilities and real-time updates
Excellent customer service and responsive support team
Ease of use and seamless integration with Shopify
Customizable tracking pages
Minor issues with tracking numbers and help center organization

Rating Breakdown

  • 5
    92% (904 ratings)
  • 4
    5% (54 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 30, 2025

Great product and great service. Richie was very helpful today!

Using app

--

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Ashley provided exceptional customer support—very helpful, responsive, and quick to assist. Amazing experience!

Store

Evisu

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind review! 🌟 We're delighted that our app met your needs and that our customer service team was able to assist you effectively. ✨ Your positive feedback motivates us to keep doing our best. If you have any further thoughts or suggestions, we’d love to hear them! 💬 Best regards, TrackingMore Team

5 / 5 Share

Jan. 28, 2025

J'avais un problème dans le suivi de mes commandes mais Ashley à tout réglé, merci pour votre aide et votre gentillesse.

Store

Ullivia

Using app

11 months

Total reviews

5

Average rating

4.2

Developer Reply

Nous apprécions votre patience ! 🌟 Nous sommes ravis que vous ayez trouvé notre service satisfaisant, nous apprécions vraiment votre soutien. Votre évaluation nous incite à continuer de viser la grandeur en nous rappelant utilement pourquoi nous aimons ce que nous faisons. 💬 Cordialement. Suivi d'équipeplus

5 / 5 Share

Jan. 27, 2025

Muito legal!

Using app

2 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Obrigado por reservar um tempo para nos deixar um comentário. ✨ Ficamos felizes em saber que nossa equipe de suporte conseguiu ajudá-lo através do chat ao vivo e resolver quaisquer problemas que você tenha. 🌻 Nós sempre nos esforçamos para oferecer a melhor experiência possível. Se houver mais alguma coisa que possamos fazer para melhorar sua experiência, não hesite em entrar em contato. ✉️ Atenciosamente, A equipe TrackingMore

5 / 5 Share

Jan. 26, 2025

my favourite app, very useful and functional. great customer service

Using app

About 3 hours

Total reviews

5

Average rating

3.4

Developer Reply

Thank you for your 5-star rating! 🌟 We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out. 💬 Best regards, Trackingmore Team

All reviews

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