Rating

4.9

feedback

985

Reviews

chart

#21

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    7%
  • Less than a month
    20%
  • Less than a year
    53%
  • More than a year
    10%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service provided by team members like Ashley, Richie, and Asha. Users appreciate the app's functionality, ease of use, and the real-time tracking updates it offers. The customer support team is highlighted for being responsive, helpful, and going above and beyond to assist users with any issues they encounter. Some users also mention the affordability of the app compared to others in the market. However, there are a few mentions of limitations in tracking numbers for different carriers and countries, which some users found challenging.

Highlights

Positive customer service experience and responsiveness
Ease of use and functionality
Affordability compared to competitors
Real-time tracking updates
Limitations in tracking numbers for different carriers and countries

Rating Breakdown

  • 5
    92% (905 ratings)
  • 4
    6% (55 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 3, 2025

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 2, 2025

i have not used the app yet so i have nothing for you

Using app

--

Total reviews

12

Average rating

4.8

Developer Reply

We truly appreciate you taking the time to leave a review and share your thoughts with us! 🌟 We’d love to learn more about your experience and hear any suggestions you may have to help us make it even better. 😊 We’ve also sent you an email and are excited to hear back from you. Your feedback is important to us, and we’re dedicated to improving your experience with our platform. 💛 Best regards, The TrackingMore Team

5 / 5 Share

Jan. 30, 2025

Great product and great service. Richie was very helpful today!

Using app

About 4 years

Total reviews

11

Average rating

5.0

Developer Reply

We truly appreciate your fantastic review!🌟 It's great to know that you found the app great and that our support team was able to assist you effectively. ✨ Your feedback encourages us to continue improving, and we’d love to hear any suggestions you have for further enhancing your experience. Feel free to reach out anytime! 💬 Best regards, TrackingMore Team

5 / 5 Share

Jan. 29, 2025

Ashley provided exceptional customer support—very helpful, responsive, and quick to assist. Amazing experience!

Store

Evisu

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind review! 🌟 We're delighted that our app met your needs and that our customer service team was able to assist you effectively. ✨ Your positive feedback motivates us to keep doing our best. If you have any further thoughts or suggestions, we’d love to hear them! 💬 Best regards, TrackingMore Team

5 / 5 Share

Jan. 28, 2025

J'avais un problème dans le suivi de mes commandes mais Ashley à tout réglé, merci pour votre aide et votre gentillesse.

Store

Ullivia

Using app

11 months

Total reviews

5

Average rating

4.2

Developer Reply

Nous apprécions votre patience ! 🌟 Nous sommes ravis que vous ayez trouvé notre service satisfaisant, nous apprécions vraiment votre soutien. Votre évaluation nous incite à continuer de viser la grandeur en nous rappelant utilement pourquoi nous aimons ce que nous faisons. 💬 Cordialement. Suivi d'équipeplus

All reviews

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