TrackingMore Order Tracking
All-in-one order tracking & delivery management for Shopify.
Rating
4.8
feedback
335
chart
#61
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
26%
-
Less than a day
17%
-
Less than a month
23%
-
Less than a year
27%
-
More than a year
7%
Reviews Summary
The reviews for this Shopify App are mostly positive, with users praising the excellent customer service and helpful support team. Many users appreciate the ease of use and functionality of the app, mentioning that it provides real-time tracking updates and customizable features. The app has been described as a great tool for improving customer experience and streamlining order tracking processes. However, there are a few negative reviews highlighting issues such as high usage costs, synchronization problems with carriers taking too long to update, and challenges with tracking numbers when changing carriers or countries.
Highlights
Review RSS Feed
All reviews
Dec. 22, 2025
This is an excellent service app that resolves issues quickly and provides live tracking for updates from carrier partners.
Thank you for the fantastic 5-star review! 🌟 We’re thrilled to hear that you found the app helpful. Providing clear and reliable support is exactly what we strive for. Your kind words truly encourage our team to keep improving. If you ever have feedback or ideas to make the experience even better, we’d love to hear from you! 💬 Warm regards, The TrackingMore Team
Dec. 20, 2025
its a great app and so simple to use
We are incredibly grateful for your wonderful 5-star rating! ✨ We're thrilled to hear that you find our app simple and easy to use. Your positive feedback means a lot to us, and we truly appreciate your support. If there's anything else you’d like to share or any suggestions you have, don’t hesitate to reach out. 💬 Kind regards, The TrackingMore Team
Dec. 12, 2025
So far, so good. We've encountered some syncing issues, and it took a while to identify and resolve the problem, but the team successfully fixed it. All is well now, and it's a good app. With everything functioning properly, the app definitely deserves 5 stars.
Thank you so much for sharing your experience and for the kind 5-star rating! 🌟 We truly appreciate your patience while we worked through the concern, and we’re glad our team was able to identify and resolve it successfully. Hearing that everything is running smoothly now means a lot to us. Your feedback motivates us to keep improving, and we’re happy to know you’re enjoying the app. If you ever need assistance or have suggestions, we’re always here to help 😊 Best regards, The TrackingMore Team
Dec. 10, 2025
Working Ok, but too expensive usage costs
Dear merchant, Thank you for your feedback. We're glad the app is working well for you, and we’re sorry to hear about your concerns regarding usage costs. Our team can help optimize your setup to reduce unnecessary usage and lower your monthly cost. Please please feel free to reply to us anytime — we’re here to help you get the best value from the app. Best regards, TrackingMore Team
Dec. 5, 2025
We are grateful for your fantastic 5-star rating. ✨ We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us. 💬 Kindly regards. TrackingMore team
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