Rating

4.8

feedback

322

Reviews

chart

#77

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    25%
  • Less than a day
    19%
  • Less than a month
    23%
  • Less than a year
    26%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are mostly positive, with users praising the excellent customer service provided by agents like Ashley, Richie, Victoria, and Asha. Customers appreciate the quick responses, helpful guidance, and professionalism of the support team. The app itself is described as easy to use, functional, and offering great tracking experiences. Users also highlight the app's customization options, seamless integration with Shopify, and real-time tracking features. However, there are some negative reviews mentioning issues with synchronization times, high usage costs, and tracking number updates. Despite these challenges, the dedicated support team and the app's overall functionality receive high praise from users.

Highlights

Excellent customer service and support
Easy to use and functional app with great tracking features
Customization options and seamless integration with Shopify
Challenges with synchronization times and tracking number updates
High usage costs mentioned in some reviews

Rating Breakdown

  • 5
    90% (291 ratings)
  • 4
    5% (17 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 87% (280)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 4, 2026

Service client au top !

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Bonjour, Nous vous remercions chaleureusement pour votre excellente note de 5 étoiles. ✨ Nous sommes ravis que notre service vous ait donné entière satisfaction et nous apprécions sincèrement vos encouragements. Si vous avez particulièrement apprécié un point ou si vous avez des commentaires, n'hésitez pas à nous contacter. 💬 Bien cordialement, L'équipe TrackingMore

5 / 5 Share

Feb. 2, 2026

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! 🌟 We truly appreciate your support and are glad to know you had a positive experience with our app. Your encouragement means a lot to our team and motivates us to keep improving every day. If you ever have feedback or suggestions to share, we’d love to hear from you. 💬 Warm regards, The TrackingMore Team

4 / 5 Share

Jan. 20, 2026

Buono

Using app

13 days

Total reviews

4

Average rating

4.5

Developer Reply

Grazie per aver dedicato del tempo a condividere il tuo feedback. Apprezziamo la tua recensione e vorremmo saperne di più sulla tua esperienza per migliorare i nostri servizi. Ti abbiamo contattato via email e attendiamo con ansia la tua risposta per poterti assistere ulteriormente. Apprezziamo la tua attività e non vediamo l'ora di migliorare la tua esperienza con la nostra piattaforma. Cordiali saluti, Team TrackingMore

5 / 5 Share

Dec. 22, 2025

This is an excellent service app that resolves issues quickly and provides live tracking for updates from carrier partners.

Using app

12 days

Total reviews

14

Average rating

5.0

Developer Reply

Thank you for the fantastic 5-star review! 🌟 We’re thrilled to hear that you found the app helpful. Providing clear and reliable support is exactly what we strive for. Your kind words truly encourage our team to keep improving. If you ever have feedback or ideas to make the experience even better, we’d love to hear from you! 💬 Warm regards, The TrackingMore Team

5 / 5 Share

Dec. 20, 2025

its a great app and so simple to use

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We are incredibly grateful for your wonderful 5-star rating! ✨ We're thrilled to hear that you find our app simple and easy to use. Your positive feedback means a lot to us, and we truly appreciate your support. If there's anything else you’d like to share or any suggestions you have, don’t hesitate to reach out. 💬 Kind regards, The TrackingMore Team

All reviews

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