Rating

4.9

feedback

766

Reviews

chart

#40

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    20%
  • Less than a day
    9%
  • Less than a month
    19%
  • Less than a year
    42%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the simplicity of the configuration, the effectiveness of the app's features, and the exceptional customer support provided by the team. Many users highlighted the quick response times and the willingness of the support team to address any issues promptly. The app was described as easy to use, with comprehensive functions that enhance the tracking experience for both merchants and customers. However, there were a few users who mentioned issues with real-time carrier updates and translation settings, indicating areas for potential improvement.

Highlights

Positive feedback on the simplicity of configuration and effectiveness of features
Exceptional customer support and quick response times
App praised for being easy to use with comprehensive tracking functions
Issues mentioned with real-time carrier updates and translation settings

Rating Breakdown

  • 5
    92% (704 ratings)
  • 4
    5% (38 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (12 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 25, 2024

Very helpful customer service, always quick to reply and solve any issues. Highly recommended

Store

Desiros

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

We are grateful for your fantastic 5-star rating. We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us. Kindly regards. TrackingMore team

4 / 5 Share

July 25, 2024

Great customer service

Store

SNEC30

Using app

--

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback. We value your honest review and are eager to learn more about your experience to better our services. We’ve contacted you via email and hope you’ll respond so we can provide further assistance. We appreciate your business and look forward to improving your experience with our platform. Best regards, The TrackingMore Team

3 / 5 Share

July 25, 2024

Using app

--

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for taking the time to share your feedback. We appreciate your honest review and would love to understand more about your experience to improve our services. We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform. Best regards, TrackingMore Team

3 / 5 Share

July 25, 2024

C’est facile l’utilisation

Using app

--

Total reviews

1

Average rating

3.0

Developer Reply

Merci d'avoir pris le temps de partager vos commentaires. Nous apprécions votre avis honnête et aimerions en savoir plus sur votre expérience pour améliorer nos services. Nous vous avons contacté par e-mail et attendons avec impatience votre réponse afin de pouvoir vous aider davantage. Nous apprécions votre entreprise et sommes impatients d’améliorer votre expérience avec notre plateforme. Cordialement, TrackingPlus d'équipe

5 / 5 Share

July 22, 2024

Very useful, recommended for use

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively. If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better. Best regards, TrackingMore Team

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more