Rating

4.9

feedback

914

Reviews

chart

#21

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    6%
  • Less than a month
    20%
  • Less than a year
    54%
  • More than a year
    10%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service provided by team members like Ashley, Richie, and Asha. Users appreciate the app's functionality, ease of use, and the real-time tracking updates it offers. The customer support team is highlighted for being responsive, helpful, and going above and beyond to assist users with any issues they encounter. Some users also mention the affordability of the app compared to others in the market. However, there are a few mentions of limitations in tracking numbers for different carriers and countries, which some users found challenging.

Highlights

Positive customer service experience and responsiveness
Ease of use and functionality
Affordability compared to competitors
Real-time tracking updates
Limitations in tracking numbers for different carriers and countries

Rating Breakdown

  • 5
    92% (843 ratings)
  • 4
    5% (48 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 15, 2025

I'd like to thank Richie for offering support, the help was amazing and solved the issues I was experiencing with the website.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review. 🌟 We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had. πŸ™ We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out. πŸ’¬ Best regards, The TrackingMore Team

5 / 5 Share

Feb. 15, 2025

thank you very much for always being there to answer. a big thank you for your involvement. I am testing trackingmore, I will give more details soon but for now everything is ok

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

We are grateful for your fantastic 5-star rating. 🌟 We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. ✨ If there is something specific that you liked or if you have any comments, please contact us. βœ‰οΈ Kindly regards. TrackingMore team

5 / 5 Share

Feb. 14, 2025

OTTIMA APP E SUPPORTO SUPER GENTILE

Using app

About 5 hours

Total reviews

4

Average rating

4.0

Developer Reply

Grazie mille per aver trovato il tempo di lasciare una recensione cosΓ¬ fantastica! ✨ Siamo entusiasti di sapere che avete avuto una buona esperienza con l'app e il servizio. πŸ’› Se c'Γ¨ qualcos'altro che vorresti condividere o qualche suggerimento per migliorare, non esitare a farcelo sapere. Siamo qui per rendere la vostra esperienza ancora migliore. πŸ’¬ Cordiali saluti, Team TrackingMore

5 / 5 Share

Feb. 10, 2025

Using app

5 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a fantastic review! ✨ We are thrilled to know that you had a good experience with the app and the service. πŸ’› If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better. πŸ’¬ Best regards, TrackingMore Team

5 / 5 Share

Feb. 9, 2025

Thankyou Miss Asha for assisting my concerns and also for the branding on my page. I really appreciate it! My tracking page was so much better! And also your app were so easy to navigate. I like to suggest maybe add some subscription for the quota of 1000 per month. I really love your app for my shopify page. Thankyou very much!

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

A big thank you for your 5-star rating! 🌟 We're thrilled to know that you had a seamless experience with both our app and customer service team. Your feedback means a lot to us. πŸŽ‰ We sincerely appreciate your suggestion as well! If there is anything else you'd like us to improve on, please don’t hesitate to let us know. We’re here to help! ✨ Best wishes, TrackingMore Team

All reviews

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