Rating

4.9

feedback

380

Reviews

chart

#27

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    28%
  • Less than a day
    19%
  • Less than a month
    22%
  • Less than a year
    24%
  • More than a year
    7%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the professionalism and efficiency of the customer service team, particularly mentioning Ashley, Ritchie, and Victoria. Users appreciate the real-time tracking capabilities, customization options, and seamless integration with Shopify. The app is commended for its ease of use, helpful support, and valuable analytics. Some users highlighted the ability to hide certain carriers for a better customer experience. However, there was one negative review mentioning issues with tracking numbers and tracking history.

Highlights

Professionalism and efficiency of customer service
Real-time tracking and customization features
Ease of use and seamless integration with Shopify
Positive feedback on specific support team members (Ashley, Ritchie, Victoria)
Negative review mentioning issues with tracking numbers and history

Rating Breakdown

  • 5
    91% (344 ratings)
  • 4
    5% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 4, 2025

Easy to set up and use. Satin-Boutique.com

Using app

44 minutes

Total reviews

26

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We’re thrilled that our app was easy to set up, and you had a great experience with it. ✨ If there’s anything more we can do to improve your experience or any other thoughts you'd like to share, we’re always ready to listen. 💌 Warm regards, TrackingMore Team

5 / 5 Share

June 4, 2025

Richie, the customer service, is an asset to your company!

Store

Speg

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

A big thank you for your amazing 5-star rating! 🎉 We’re so pleased that you had a great experience with our service and that our team was able to meet your expectations. 🙌 Your review is a wonderful reminder of why we do what we do. If you have any more feedback or ideas for us, we’re always here to listen! 📨 Warmly, The TrackingMore Team

5 / 5 Share

June 4, 2025

Good support from customer care. user friendly to use. thankyou

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your compliment! ✨ We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. 🙌 Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do. Warm regards. Team Trackingmore

5 / 5 Share

May 29, 2025

Very professional app with great potential and many benefits for the online site. The customer service is responsive, attentive, and truly efficient. I highly recommend this app for its reliability and quality! Thanks Tracking More and Ashley :)

Using app

16 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for leaving such a great review! 💜 We're thrilled to hear that our support team helped you resolve any issues through live chat and that your experience with our app was smooth. ✨ We’re constantly looking for ways to improve, so please don't hesitate to share any further thoughts or suggestions with us! 💌 Sincerely, TrackingMore Team

5 / 5 Share

May 26, 2025

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

We are grateful for your fantastic 5-star rating.✨ We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us. Kindly regards. TrackingMore Team

All reviews

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