TrackingMore Order Tracking
Multi-carrier order tracking API: cut WISMO & boost repeats
Rating
4.7
feedback
307
chart
#222
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
25%
-
Less than a day
18%
-
Less than a month
23%
-
Less than a year
26%
-
More than a year
8%
Reviews Summary
The app has received mostly positive reviews for its excellent customer service, helpful support team, and user-friendly interface. Customers appreciate the real-time tracking updates, personalized flows, and seamless integration with Shopify. However, there are some concerns about synchronization issues with carriers like USPS and DHL, leading to delays in updating tracking information. Pricing is also mentioned as a drawback, with some users finding the usage costs too expensive. Overall, the app is praised for its functionality and potential, but improvements in synchronization times and pricing are suggested for better customer experience.
Highlights
Review RSS Feed
All reviews
April 11, 2026
Incompetent support, the tracking tool sends delivery notification emails to my customers for orders that have not yet been shipped (apparently a postal code tracking issue). Customer service is unable to resolve this problem. I strongly advise against this application, especially if you are shipping your packages through French carriers (Mondial Relay, for example).
Jan. 20, 2026
Buono
Grazie per aver dedicato del tempo a condividere il tuo feedback. Apprezziamo la tua recensione e vorremmo saperne di più sulla tua esperienza per migliorare i nostri servizi. Ti abbiamo contattato via email e attendiamo con ansia la tua risposta per poterti assistere ulteriormente. Apprezziamo la tua attività e non vediamo l'ora di migliorare la tua esperienza con la nostra piattaforma. Cordiali saluti, Team TrackingMore
Dec. 22, 2025
This is an excellent service app that resolves issues quickly and provides live tracking for updates from carrier partners.
Thank you for the fantastic 5-star review! 🌟 We’re thrilled to hear that you found the app helpful. Providing clear and reliable support is exactly what we strive for. Your kind words truly encourage our team to keep improving. If you ever have feedback or ideas to make the experience even better, we’d love to hear from you! 💬 Warm regards, The TrackingMore Team
Dec. 20, 2025
its a great app and so simple to use
We are incredibly grateful for your wonderful 5-star rating! ✨ We're thrilled to hear that you find our app simple and easy to use. Your positive feedback means a lot to us, and we truly appreciate your support. If there's anything else you’d like to share or any suggestions you have, don’t hesitate to reach out. 💬 Kind regards, The TrackingMore Team
Dec. 12, 2025
So far, so good. We've encountered some syncing issues, and it took a while to identify and resolve the problem, but the team successfully fixed it. All is well now, and it's a good app. With everything functioning properly, the app definitely deserves 5 stars.
Thank you so much for sharing your experience and for the kind 5-star rating! 🌟 We truly appreciate your patience while we worked through the concern, and we’re glad our team was able to identify and resolve it successfully. Hearing that everything is running smoothly now means a lot to us. Your feedback motivates us to keep improving, and we’re happy to know you’re enjoying the app. If you ever need assistance or have suggestions, we’re always here to help 😊 Best regards, The TrackingMore Team
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