MYC HiFi review for TrackingMore Order Tracking

5 / 5

Dec. 19, 2025

We’ve had on-and-off tracking problems (two shops) for a long time. Previously every time we contact them, support just manually fixes the 50+ broken orders for the moment, but the problem comes back again soon after. - Update: We finally received a thorough review of the app, and it is now functioning flawlessly. It's a great app; I just wish we had gotten the help sooner.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you for sharing your honest feedback. I sincerely apologize for the experience you’ve had. You deserve reliable and great support. We’ve reached out to you directly via email and have already escalated your case for an in-depth review. Our team is committed to getting this resolved properly, not just with temporary fixes but with a long-term solution that restores your confidence in our service. We truly appreciate your patience, and we hope you’ll give us the opportunity to make things right. Please feel free to reply to our email at any time — we’re here and ready to help. Best regards, TrackingMore Team

TrackingMore Order Tracking for Shopify
TrackingMore Order Tracking
4.7 star
334 reviews

Multi-carrier order tracking API: cut WISMO & boost repeats

Developer
Shopify App Store