TrackingMore Order Tracking
Multi-carrier order tracking API: cut WISMO & boost repeats
Rating
4.8
feedback
315
chart
#75
All reviews
Review RSS Feed
Oct. 11, 2023
Great Experience in the first few minutes of App Testing and interactions with the Customer Support Team. Great Customization Support in the Free version.
Thank you so much for taking the time to share your detailed and positive experience with Trackingmore. It's fantastic to learn that our user-friendly interface proved beneficial. We appreciate your recommendation and are grateful for the opportunity to serve you. Best regards, Trackingmore Team
Oct. 10, 2023
I have problem in installation. Very happy with the support from Asgley. She help me handle this issue very quick and usefull. 5 stars
Thank you for your positive feedback! We are delighted to learn that your experience with our app was exceptional. We appreciate your support. Best regards, Trackingmore Team
Oct. 1, 2023
I can't emphasize enough how Trackingmore, especially Richie, their customer support representative, made my initial experience outstanding. When I started using Trackingmore, I expected the basics of package tracking. However, I received so much more. Their user-friendly interface made tracking multiple shipments effortless, even for a beginner like me. But what truly stood out was Richie's exceptional assistance. Whenever I had a question or concern as a newcomer, he provided expert guidance and swift solutions, ensuring I felt confident in using their services. In summary, Richie's invaluable help and Trackingmore's user-friendly platform exceeded my initial expectations. I wholeheartedly recommend their services, especially for those new to package tracking. Thank you, Trackingmore, and a big shoutout to Richie for making my first experiences stress-free and efficient!
Thank you so much for taking the time to share your detailed and positive experience with Trackingmore. We are overjoyed to hear that your initial experience exceeded expectations. We look forward to serving you even better in the future. Best regards, Trackingmore Team
Sept. 26, 2023
Very easy to get support. Tracker looks great out of the box.
Thank you for your positive feedback! We're delighted to hear that you found our support easy to access, and we're pleased that you're enjoying the appearance of our tracker right from the start. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence. Best regards, Trackingmore Team
Sept. 20, 2023
Ashley did everything to find solutions to my problems I really appreciate it
Knowing that we've contributed positively to your experience means the world to us. We continuously strive to create an exceptional experience for all our customers, and your kind words reaffirm that we're on the right track. Best regards, The Trackingmore team
Sept. 20, 2023
Excellent customer service!
We just wanted to say thank you very much for taking the time to provide a 5-star review. We are pleased to learn that you had a positive experience our app and in our customer service . Best regards, Trackingmore Team
Sept. 16, 2023
I must say, the entire app is truly awesome, but what sets it apart is the outstanding support! Their customer service team goes above and beyond to assist users. Highly recommend!
Your words highlight the passion and dedication we put into our work. It's incredibly rewarding to know that our efforts have made a positive impact on your experience. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence. Sincerely, The Trackingmore team
Sept. 15, 2023
So easy to setup & track. Thank team!
Store
My Store
Using app
1 minute
We wanted to extend our heartfelt gratitude for taking the time to leave a 5 star review . We are thrilled to know that you had a positive experience with our App. Best regards, The Trackingmore team
Sept. 12, 2023
very simple
Knowing that we've contributed positively to your experience means the world to us. We continuously strive to create an exceptional experience for all our customers, and your kind words reaffirm that we're on the right track. Best regards, The Trackingmore team
Sept. 26, 2023
UPDATED: Everything was fixed, they also refunded me for a month, then they continued to update me. I still continue to use this app.
Thank you for taking the time to share your feedback on our app. We're sorry to hear that you had a less-than-ideal experience, and we'd like to assist you in any way we can. Additionally, if you have any immediate concerns or questions, please feel free to contact our customer support team . We are here to assist you and ensure your experience with our app is positive. Best regards, The Trackingmore team
Aug. 24, 2023
I have tried many of the tracking apps and this one stands out as the best based on features, notifications and price. The only thing better than the app was the support from Ashley, I had a small issue with getting tracking to sync up to my site which they have gone above and beyond to try and help. 5 Stars.
We wanted to extend our heartfelt gratitude for taking the time to leave us such a wonderful review. Your kind words truly made our day, and we are thrilled to know that you had a positive experience with our customer services . Best regards, The Trackingmore team
Aug. 21, 2023
Richie de TrackingMore m'a tellement aidé que j'étais gêné de lui redemander des services puisque qu'elle trouver à chaque fois la solution.
Savoir que vous avez vécu une expérience fantastique avec nos services est la raison pour laquelle nous nous efforçons de vous offrir le meilleur. Votre avis nous motive non seulement, mais aide également les autres à prendre des décisions éclairées concernant notre choix. Nous apprécions le temps que vous avez pris pour partager vos réflexions et vos expériences. Sincèrement, L'équipe Trackingmore
Aug. 4, 2023
Ashley is perfect. she helped me very fast and helpfull! love her <3
Thank you so much ! Your words highlight the passion and dedication we put into our work. It's incredibly rewarding to know that our efforts have made a positive impact on your experience. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence. Sincerely, The Trackingmore team
Aug. 3, 2023
Great customer support. My support agent Mary was quick to respond and very effective. Definitely recommend since they offer a free plan.
We wanted to extend our heartfelt gratitude for taking the time to leave us such a wonderful review. Your kind words truly made our day, and we are thrilled to know that you had a positive experience with our customer services . we strive to provide top-notch quality and exceptional customer service, and your feedback reaffirms that we are on the right track. Best regards, The Trackingmore team
July 28, 2023
I really like the design of the app! I also wanted to change a view things and needed some help from the support team. They replied within minutes and solved the issue quick :) Can really recommend it!
Knowing that we've contributed positively to your experience means the world to us. We continuously strive to create an exceptional experience for all our customers, and your kind words reaffirm that we're on the right track. We believe that open communication with our customers is essential, so if you ever have any suggestions or additional feedback, we'd love to hear from you. Your insights are invaluable in helping us grow and provide the best possible service. Sincerely, The Trackingmore team
July 19, 2023
One of my favorite apps on Shopify. Convenient for both me and customers. Also great support! Thank you
Using app
About 1 month
Total reviews
2
Average rating
5.0
Wow! We are overjoyed to read the incredible review you left us. On behalf of the entire team at Trackingmore, I want to express my deepest appreciation for your thoughtful and positive feedback. It's customers like you who make our work so rewarding and fulfilling. Knowing that we were able to provide you with an exceptional experience means the world to us. Sincerely , Trackingmore Team
July 13, 2023
très bonne application utile pour mon shop je recommande si vous voulez vraiment un shop de qualité!
Nous apprécions votre confiance dans nos produits/services et votre volonté de partager votre satisfaction avec les autres. Ce sont des clients comme vous qui nous inspirent à rechercher continuellement l'excellence. Encore une fois, merci d'avoir pris le temps de laisser un avis aussi positif. Nous sommes honorés de vous compter parmi nos précieux clients et nous sommes impatients de vous servir à nouveau à l'avenir. Si jamais vous avez besoin d'aide ou si vous avez d'autres commentaires, n'hésitez pas à nous contacter. Chaleureuses salutations, Trackingmore Team
July 12, 2023
This app is great! They offer a free plan that is better than other's paid plans! They have all of the carriers you want, and they will remove the branding for you if you ask. I spoke to Mary today and she was absolutely the best customer service agent I've spoken to in ages. Remember if you want to have a map and the customer's address, you will need to customize the theme that it comes with.
Thank you so Much! We're thrilled to hear that you had a positive experience! It's customers like you who motivate us to continually improve and provide exceptional service. Mary is also very happy reading this . Best regards, The Trackingmore team
July 6, 2023
This app has helped me solve the logistics tracking problem and greatly improve the timeliness of following up with customers, their team support service attitude is also excellent, I highly recommend them!
Thank you for your glowing review of our app! We are delighted to hear that we have been able to help you solve your logistics tracking issues and improve your customer service. At Trackingmore, we are committed to providing exceptional support to our users, and we are thrilled to know that our team has met your expectations. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing Trackingmore! Sincerely, The TrackingMore Team
April 24, 2023
Thanks Richie. the app is the best that i ever used, excellent customer service. great job. i love it.
Hello there! Thank you so much for your great support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help with anything else, please feel free to contact us on the Live Chat anytime. Wish you a prosperous business! Best Regards, Chris | TrackingMore