All reviews

Rating Breakdown

  • 5
    92% (759 ratings)
  • 4
    5% (43 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 29, 2023

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic 5-star rating! We sincerely appreciate your support and are thrilled that you had a positive experience with our product/service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out. Best regards, Trackingmore Team

5 / 5 Share

Sept. 28, 2023

The best tracking app, the service top and help by all problems and soloution quickly !!thank you very much Richie help me directly and all problem in every time!! Probs and thanks for Richie

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear about your positive experience with our customer service. It's fantastic to know that we have successfully resolved all your issues. If there's anything else we can do to support you, please don't hesitate to reach out. Best regards, Trackingmore Team

5 / 5 Share

Sept. 27, 2023

Service client super ! J'ai été en contact avec Richie qui a été très réactive et a réglé tous mes problèmes, merci ! :)

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Je vous remercie pour vos aimables paroles! Nous sommes ravis d'entendre parler de votre expérience positive avec notre service client. C'est fantastique de savoir que nous avons résolu avec succès tous vos problèmes. Si nous pouvons faire autre chose pour vous aider, n'hésitez pas à nous contacter. Cordialement, L'équipe Trackingmore

5 / 5 Share

Sept. 26, 2023

Very easy to get support. Tracker looks great out of the box.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're delighted to hear that you found our support easy to access, and we're pleased that you're enjoying the appearance of our tracker right from the start. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence. Best regards, Trackingmore Team

5 / 5 Share

Sept. 26, 2023

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We wanted to express how appreciative we are that you took the time to write a 5-star review. We are happy to hear that using our app was a great experience for you. Best wishes, Team Trackingmore

5 / 5 Share

Sept. 26, 2023

Réponse rapide ! J'ai eu affaire à Ashley agréable personne qui à prit son temps pour m'aider à résoudre un problème avec un numéro de suivi.

Store

ALPHAGO

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We are happy to know that we have contributed positively to your experience and it means the world to us. We continuously strive to create an exceptional experience for all our customers, and your feedback assures us that we're on the right track. Best regards, The Trackingmore team

3 / 5 Share

Sept. 25, 2023

Having been using it that much as I should but will

Using app

6 months

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for taking the time to leave us a review. We're glad to hear that you are using our app. Our support team will be always there to assist you through live chat and resolve any issues you have . We will appreciate if you could provide us the problems that your are facing in our app so that we can help and resolve it as soon as possible . We always strive to provide the best possible experience for our customers. If there's anything else we can do to improve your experience, please don't hesitate to reach out. Best regards, The TrackingMore Team

5 / 5 Share

Sept. 23, 2023

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

We wanted to express how appreciative we are that you took the time to write a 5-star review. We are happy to hear that using our app was a great experience for you. best wishes Team Trackingmore

4 / 5 Share

Sept. 23, 2023

Bon pour l'instant, on my other stores there are too many tracking errors

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Merci d'avoir pris le temps de nous laisser un avis. Concernant votre problème, vous pouvez contacter notre équipe d'assistance qui pourra vous aider via un chat en direct et résoudre tous les problèmes que vous rencontrez. Nous sommes désolés d'apprendre les problèmes que vous avez rencontrés. Nous nous efforçons toujours d'offrir la meilleure expérience possible à nos clients et nous apprécions votre recommandation. Si nous pouvons faire autre chose pour améliorer votre expérience, n'hésitez pas à nous contacter. Cordialement, L'équipe TrackingMore

5 / 5 Share

Sept. 23, 2023

Store

CARXGEN

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We just wanted to say thank you very much for taking the time to provide a 5-star review. We are pleased to learn that you had a positive experience our app and in our customer service . Best regards, Trackingmore Team

4 / 5 Share

Sept. 22, 2023

well, it was a great experience. I will say

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time to leave us a review. We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry to hear about the little problems you experienced. We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out. Best regards, The TrackingMore Team

5 / 5 Share

Sept. 22, 2023

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We wanted to express how appreciative we are that you took the time to write a 5-star review. We are happy to hear that using our app was a great experience for you. best wishes Team Trackingmore

5 / 5 Share

Sept. 20, 2023

Ashley did everything to find solutions to my problems I really appreciate it

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Knowing that we've contributed positively to your experience means the world to us. We continuously strive to create an exceptional experience for all our customers, and your kind words reaffirm that we're on the right track. Best regards, The Trackingmore team

5 / 5 Share

Sept. 20, 2023

Excellent customer service!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

We just wanted to say thank you very much for taking the time to provide a 5-star review. We are pleased to learn that you had a positive experience our app and in our customer service . Best regards, Trackingmore Team

5 / 5 Share

Sept. 19, 2023

Falta provarla pero se ve bien

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Tus palabras resaltan la pasión y dedicación que ponemos en nuestro trabajo. Es increíblemente gratificante saber que nuestros esfuerzos han tenido un impacto positivo en su experiencia. Su reseña sirve como recordatorio de por qué amamos lo que hacemos y nos motiva a seguir esforzándonos por alcanzar la excelencia. Atentamente, El equipo de Trackingmore

5 / 5 Share

Sept. 19, 2023

Très intuitif

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Gostaríamos de expressar o quanto estamos gratos por você ter dedicado seu tempo para escrever uma avaliação de 5 estrelas. Ficamos felizes em saber que usar nosso aplicativo foi uma ótima experiência para você. muitas felicidades Rastreamento de equipemais

1 / 5 Share

Sept. 19, 2023

I need to look for an alternative as I have had issues with this more than once. the correct updates and latest updates are not coming through to Shopify - their excuse is they put this from the carriers (my recent example was an order that was changed from Hermesworld to Global Cainiao to Evri) they keep asking me what to change this to, to display the correct information. 1 - we should be raising these basics and 2 as a tracking expert you need to tell business owners what is the best route to take. Constantly have to babysit orders to make sure the correct info is displayed for the relevant trigger to be triggered and notify my customer instead of focusing on how to run my business.

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for taking the time to share your feedback on our app. We're sorry to hear that you had a less-than-ideal experience, and we'd like to assist you in any way we can. Additionally, if you have any immediate concerns or questions, please feel free to contact our customer support team . We are here to assist you and ensure your experience with our app is positive. Best regards, The Trackingmore team

5 / 5 Share

Sept. 18, 2023

Great app and has great customer service. amazing experience overall

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Knowing that we've contributed positively to your experience means the world to us. We continuously strive to create an exceptional experience for all our customers, and your kind words reaffirm that we're on the right track. Best regards, The Trackingmore team

5 / 5 Share

Sept. 17, 2023

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

We wanted to express how appreciative we are that you took the time to write a 5-star review. We are happy to hear that using our app was a great experience for you. best wishes Team Trackingmore

5 / 5 Share

Sept. 16, 2023

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We just wanted to say thank you very much for taking the time to provide a 5-star review. We are pleased to learn that you had a positive experience using our app. Best regards, Trackingmore Team