All reviews

Rating Breakdown

  • 5
    91% (294 ratings)
  • 4
    5% (17 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 87% (284)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 22, 2025

Ritchie was super helpful and explained the setup very well. This app is a must for all shopify sites

Store

Purezen

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for leaving such a great review! 💛 We're thrilled to hear that our support team helped you resolve any issues through live chat and that your experience with our app was smooth. ✨ We’re constantly looking for ways to improve, so please don't hesitate to share any further thoughts or suggestions with us! 💌 Sincerely, TrackingMore Team

5 / 5 Share

May 19, 2025

Customer service is undoubtedly very expert. Asha and Victoria answered all of the questions with clarity and confidence. Strongly advised. Excellent resources for improved shipping logistics.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

A big thank you for your 5-star rating! 🌟 We're thrilled to know that you had a seamless experience with both our app and customer service team. Your feedback means a lot to us. If there is anything else you'd like us to improve on, please don’t hesitate to let us know. We’re here to help! ✨ Best wishes, TrackingMore Team

5 / 5 Share

May 19, 2025

Ich habe einige Tracking Apps hier ausprobiert. Für mich als Dropshipper hat sich TrackingMore als die beste Lösung dargestellt. Zum einen kann man seine Trackingseite individuell gestalten. Sie ist responsive und lässt aus meiner Sicht keine Wünsche offen. Das Besondere bei dieser App ist, dass man den ersten Carrier auf Wunsch komplett ausblenden kann, sodass der Kunde ausschließlich den Last Mile Carrier (Zusteller) angezeigt bekommt. Das ist aus meiner Sicht ein überragender Vorteil gegenüber den anderen Trackern. Manche zeigen den Last-Mile Carrier GAR NICHT und der Kunde kriegt ausschließlich die Updates von den China-Carriern. Auch die Anpassung der einzelnen Statusupdates funktioniert super. Man kann ganze Phrasen wie "Import customs clearance started. Carrier note: Import clearance start" entweder komplett aus der Sendungsverfolgung entfernen oder sie durch eine beliebige Formulierung ersetzen. Ferner muss ich noch den Kundenservice hervorheben. Ich war mit der Auswahl an Schriftarten/Fonts nicht komplett zufrieden, da meine Corporate-Schriftart (Inter) gefehlt hat. Das Team hat meine Anfrage entgegengenommen und im Hintergrund binnen 2 Tagen die Schriftart implementiert. Hier war echt überrascht.

Store

TecHawk

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihre 5-Sterne-Bewertung! 🌟 Wir freuen uns sehr, dass Sie sowohl mit unserer App als auch mit unserem Kundenservice so zufrieden waren. Ihr Feedback ist uns sehr wichtig. 🎉 Wenn Sie noch weitere Verbesserungsvorschläge haben, lassen Sie es uns gerne wissen. Wir helfen Ihnen gerne weiter! Viele Grüße, TrackingMore-Team

5 / 5 Share

May 12, 2025

The customer service was impeccable! I contacted support via chat and in a few minutes a kind and helpful operator solved my problem. He guided me step by step with great professionalism and courtesy, making sure that everything was sorted before ending the conversation. It is really reassuring to know that, in case of need, there is a team ready to help you quickly and effectively. A service that makes the difference and makes the travel experience even more enjoyable! Highly recommended!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

A big thank you for your amazing 5-star rating! ✨ We’re so pleased that you had a great experience with our service and that our team was able to meet your expectations. 🎉 Your review is a wonderful reminder of why we do what we do. If you have any more feedback or ideas for us, we’re always here to listen! 🍀 Warmly, The TrackingMore Team

5 / 5 Share

May 5, 2025

Their customer service is on another level. I was primarily assisted by Ashley, but also received support from Richie. Both were extremely attentive and helpful. They resolved my issue promptly, even though it wasn’t simple or straightforward. It’s been a long time since I’ve experienced service like this from a company—it truly sets them apart. Trackingmore is already a benchmark as an app, but the support from their agents genuinely makes me want to stick with them. 10/10.

Using app

22 days

Total reviews

7

Average rating

5.0

Developer Reply

We are grateful for your fantastic 5-star rating.✨ We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us. Kindly regards. TrackingMore team

5 / 5 Share

May 3, 2025

Victoria from customer service helped me many times. Honestly, nothing to complain about-hher response was clear, complete and quick. Always satisfied with the service provided!

Store

DEGGA

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

A big thank you for your 5-star rating! 🌟 We're thrilled to know that you had a seamless experience with both our app and customer service team. Your feedback means a lot to us. 🎉 If there is anything else you'd like us to improve on, please don’t hesitate to let us know. We’re here to help! ✨ Best wishes, TrackingMore Team

5 / 5 Share

April 15, 2025

Ashley was extremely kind, responsive and helpful. She took care of all my questions. Customer service is unbeatable. For someone new to to the app it is the best thing you could ask for.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively. If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better. Best regards, TrackingMore Team

5 / 5 Share

April 13, 2025

Asha is being super helpful. It's been a pleasant!

Using app

About 2 years

Total reviews

11

Average rating

4.3

Developer Reply

We can't thank you enough for your 5-star rating!🌟 It's so gratifying to know that you found our service to be satisfactory and that our support team was able to assist you effectively. 💖 Your feedback inspires us to keep striving for excellence. If you have any additional comments or suggestions, we'd be happy to hear them! 💌 Best, TrackingMore Team

5 / 5 Share

April 6, 2025

Amazing app, and amazing customer service. Very helpful!

Using app

Over 1 year

Total reviews

12

Average rating

4.7

Developer Reply

We appreciate your compliment! 🌟 We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. 🍀 Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do. 💌 Warm regards. Team Trackingmore

5 / 5 Share

April 2, 2025

Muito bom, recomendo para todos!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Não podemos agradecer o suficiente pela sua avaliação de 5 estrelas! Ficamos felizes em saber que você achou nosso serviço satisfatório e que nossa equipe de suporte conseguiu ajudá-lo de forma eficaz. Seu feedback nos inspira a continuar buscando a excelência. Se você tiver algum comentário ou sugestão adicional, ficaremos felizes em ouvi-los! Atenciosamente, Equipe TrackingMore

5 / 5 Share

March 31, 2025

Great app. Helpful support. New to this app, so more to explore. Thanks Tracking More Team.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! ✨ We sincerely appreciate your support and are thrilled that you had a great experience with our service. 💖 If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.💬 Best regards, TrackingMore Team

5 / 5 Share

March 29, 2025

The BEST Tracking APP! Integrates seamlessly with other apps. Also has very good, responsive customer service. Transparent and low pricing (unlike other tracking apps that nickel and dime you for every feature)

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

A big thank you for your amazing 5-star rating! 🌟We’re so pleased that you had a great experience with our service and that our team was able to meet your expectations. 🥰 Your review is a wonderful reminder of why we do what we do. If you have any more feedback or ideas for us, we’re always here to listen! 💖 TrackingMore Team

5 / 5 Share

March 26, 2025

love the fast response to support and high quality service " like Victoria " this app will be the top with this great team wish you all the best

Store

BlindIT

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We're so grateful for your wonderful review and 5-star rating! 💛 It's fantastic to know that our app worked well for you and that our support team provided the help you needed. Your feedback is invaluable, and we’re always eager to make any necessary improvements. Please feel free to reach out with any further ideas or questions! ✨ Warm regards, TrackingMore Team

5 / 5 Share

March 26, 2025

Ms. Ashley helped me a lot in setting up my store edd page. Very professional and helpful. Great!

Store

Atercel

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review. ✨ We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had. 🎉 We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out. Best regards, The TrackingMore Team

5 / 5 Share

March 16, 2025

I have been using TrackingMore across multiple sites i own, and the ease of use, and the fact it makes things seamless for customers is great. highly recommend!

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

A big thank you for your amazing 5-star rating! 🌟We’re so pleased that you had a great experience with our service and that our team was able to meet your expectations. 🥰 Your review is a wonderful reminder of why we do what we do. If you have any more feedback or ideas for us, we’re always here to listen! 💖 TrackingMore Team

5 / 5 Share

March 14, 2025

Good app functionality, but, more importantly, responsive and helpful support team.

Store

COOLA

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! ✨ We sincerely appreciate your support and are thrilled that you had a great experience with our service. 💖 If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.➡️💬 Best regards, TrackingMore Team

5 / 5 Share

March 14, 2025

Richie ma vraiment aider sur beaucoup de chose, il est vraiment gentil et serviable. merci

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Nous vous remercions pour votre compliment ! 🎉 Nous sommes ravis que vous ayez trouvé notre service satisfaisant et nous apprécions sincèrement votre soutien. 🌟 Votre évaluation nous encourage à poursuivre nos efforts et nous rappelle pourquoi nous aimons notre métier. ➡️💬 Cordialement, L'équipe TrackingMore

5 / 5 Share

March 13, 2025

Good stuff, Victoria was helpful :)

Using app

About 7 hours

Total reviews

4

Average rating

5.0

Developer Reply

We're so grateful for your wonderful review and 5-star rating! 🌟 It's fantastic to know that our app worked well for you and that our support team provided the help you needed.🙌 Your feedback is invaluable, and we’re always eager to make any necessary improvements. Please feel free to reach out with any further ideas or questions! ☺️ Warm regards, TrackingMore Team

5 / 5 Share

March 8, 2025

ok

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your compliment! 🎉We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. 🌟 Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do. ✨ Warm regards. Team Trackingmore

5 / 5 Share

Feb. 17, 2025

just installed, so far so good

Using app

4 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your compliment! 🌟 We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do. ✨ Warm regards. Team Trackingmore