TrackingMore Order Tracking
All-in-one order tracking & delivery management for Shopify.
Rating
4.9
feedback
829
chart
#34
All reviews
Rating Breakdown
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June 2, 2023
très bien super appli pratique et peu cher qui fait très bien l'affaire pour ma boutique je recommande !
Merci beaucoup pour votre avis positif ! Nous sommes ravis de savoir que notre application vous convient bien pour votre boutique. Nous espérons continuer à vous offrir un service de qualité à un prix abordable. Merci encore pour votre recommandation!
May 31, 2023
Wonderful app with many useful functions. I very much like the option to change the carriers manually for either one particular shipping or in bulk. In addition, you can update the shipping status manually, which in my case is very useful as well. In my case, the carriers for one shipping cane change several times, so the functions described above are absolute gold for me. Also, I like to mention the kind and professional support support team, that has really quick response times.
Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that you find our features helpful and that our support team has provided you with excellent service. We're committed to providing our users with the best possible experience and we're glad we've been able to meet your needs. Thank you for choosing our app and we hope to continue exceeding your expectations in the future!
May 30, 2023
Great App, package tracking is a great value for a store, and the app does it perfectly. and a great Ashley very helped fully for support.
Thank you for taking the time to share your positive experience with our app. We are thrilled to hear that our package tracking feature has been useful for your store and that our support team, particularly Ashley, provided helpful assistance. We appreciate your feedback and hope to continue providing excellent service to you.
May 25, 2023
Very hard to keep track of this app sometime. They are constantly making changes in order to try to improve and sometime it affects my previous settings that have already been setup. however the team is top notch and they always do the best to resolve the issue in a timely manner.
Hello there! Thank you for taking the time to update your recent experience with us. We're committed to making things right and making your experience better. Your feedback is valuable to us, and we want to ensure that we're providing the best possible service to our merchants. Thank you again for sharing your feedback with us. Wish you have better experience with us & a prosperous business~ Best regards, TrackingMore Support Team
May 9, 2023
Great App, package tracking is a great value for a store, and the app does it perfectly. Ashley was very help full for support.
Hello there! Thank you so much for your great support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help with anything else, please feel free to contact us on the Live Chat anytime. Wish you a prosperous business! Best Regards, Chris | TrackingMore
April 27, 2023
Very useful and easy to use app. It can be customized and has a very helpful and always available customer support. I definitely recommend it
Hello there! Thank you so much for your great support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help with anything else, please feel free to contact us on the Live Chat anytime. Wish you a prosperous business! Best Regards, Chris | TrackingMore
April 24, 2023
Thanks Richie. the app is the best that i ever used, excellent customer service. great job. i love it.
Hello there! Thank you so much for your great support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help with anything else, please feel free to contact us on the Live Chat anytime. Wish you a prosperous business! Best Regards, Chris | TrackingMore
April 23, 2023
Un service client tres réactif , cordial , j ai eu toutes les réponses tres rapidement ! Bravo ! Merci
Bonjour ! Merci beaucoup pour votre excellent support. Cela nous motive grandement à fournir de meilleures applications et services pour des clients comme vous ❤️🙆♀️ Si vous avez besoin d'aide pour autre chose, n'hésitez pas à nous contacter dans le service Chat en direct à tout moment. Nous vous souhaitons la prospérité dans vos projets ! Cordialement, Chris | TrackingMore
April 18, 2023
I was having an issue and they offered me immediate help, a very good app, and Great Customer Support!
Hello there! Thank you so much for your great support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help with anything else, please feel free to contact us on the Live Chat anytime. Wish you a prosperous business! Best Regards, Chris | TrackingMore
April 17, 2023
Never had any issues, time had some code issues, and a tracking page for my customers was messed up they offered me immediate help, a very good app, and service
Hello there! Thank you so much for your great support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help with anything else, please feel free to contact us on the Live Chat anytime. Wish you a prosperous business! Best Regards, Chris | TrackingMore
April 14, 2023
J'aime beaucoup l'application et le support est toujours là pour aider c'est fantastique je recommande à 100%. L'une des personnnes de support Ashley m'a vraiment beaucoup aider pour régler les paramètre. Merci au créateur et le support
Bonjour ! Merci beaucoup pour votre excellent support. Cela nous motive grandement à fournir de meilleures applications et services pour des clients comme vous ❤️🙆♀️ Si vous avez besoin d'aide pour autre chose, n'hésitez pas à nous contacter dans le service Chat en direct à tout moment. Nous vous souhaitons la prospérité dans vos projets ! Cordialement, Chris | TrackingMore
April 5, 2023
Gran servicio de atención al cliente y rápido. Estoy a la espera de que resuelvan el incidente pero por ahora todo bien.
¡Hola! Muchas gracias por su gran apoyo. Esa es una gran motivación para nosotros para brindar mejores aplicaciones y servicios para clientes como usted ❤️🙆♀️ Si necesita ayuda con cualquier otra cosa, no dude en contactarnos en el chat en vivo en cualquier momento. ¡Le deseo un próspero negocio! Atentamente, Chris | TrackingMore
April 3, 2023
ashley was very kind and polite. she helped me solve my problems. Do not hesitate to get support when you encounter a problem. And who knows, you'll get the chance to meet nice people.
Hello there! Thank you so much for your great support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help with anything else, please feel free to contact us on the Live Chat anytime. Wish you a prosperous business! Best Regards, Chris | TrackingMore
April 3, 2023
The application offers a user-friendly interface and decent customer support. It provides a satisfactory experience for users who appreciate a simple and intuitive design, alongside responsive assistance when needed.
Hello there! Thank you so much for your great support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help with anything else, please feel free to contact us on the Live Chat anytime. Wish you a prosperous business! Best Regards, Chris | TrackingMore
March 31, 2023
Ashley is the best customer support service. She was really great helping me out with a problem. She deserves 5 out of 5!!!
Hello there! Thank you so much for your great support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help with anything else, please feel free to contact us on the Live Chat anytime. Wish you a prosperous business! Best Regards, Chris | TrackingMore
March 31, 2023
Cuando procesamos los envios yo selecciono que la compañia de reparto es "Otra" y ellos detectan DHL, PERO NO ES, tengo 85%, la mayoria de los envios, sin informacion...
¡Hola! Muchas gracias por sus excelentes comentarios. Esa es una gran motivación para nosotros para brindar mejores aplicaciones y servicios para clientes como usted ❤️🙆♀️ Ante su preocupación, lamentamos mucho el problema que le causó y estamos optimizando nuestra precisión de detección al máximo y recientemente lanzamos una función de corrección automática más precisa, ya que puede activar sus operadores de uso común y ajustar su prioridad. Después de eso, si usa "otro" al completar pedidos con la función de detección TrackingMore, usará sus transportistas de uso común como el resultado detectado en la primera prioridad alta si está incluido en el resultado detectado. ¡Le deseo un próspero negocio! Atentamente, Chris | TrackingMore
March 23, 2023
The chat is responsive and competent. Very kind and available to solve any inconvenience. Recommended app, everything works for now.
Hello there! Thank you so much for your great support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help with anything else, please feel free to contact us on the Live Chat anytime. Wish you a prosperous business! Best Regards, Chris | TrackingMore
March 20, 2023
Le chat est réactif et compétent, à voir sur le long terme pour l'utilisation de l'application. Pour l'instant tout va bien.
Bonjour ! Merci beaucoup pour votre excellent support. Cela nous motive grandement à fournir de meilleures applications et services pour des clients comme vous ❤️🙆♀️ Si vous avez besoin d'aide pour autre chose, n'hésitez pas à nous contacter dans le service Chat en direct à tout moment. Nous vous souhaitons la prospérité dans vos projets ! Cordialement, Chris | TrackingMore
March 7, 2023
This application meets all my needs. I had already tried another application but I didn't like it at all. On top of that, the customer service is outstanding WAOOOUH, I asked questions for more than 2 hours on the online chat and I received personalized help that helped me a lot! THANK YOU!
Hello there! Thank you so much for your great support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help with anything else, please feel free to contact us on the Live Chat anytime. Wish you a prosperous business! Best Regards, Chris | TrackingMore
March 6, 2023
Very good application for stores that want to track their orders status from the beginning to the end of the process !
Hello there! Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help, please feel free to contact us on Live Chat anytime. Best luck with your business! Best Regards, Chris | Trackingmore