TrackingMore Order Tracking
All-in-one order tracking & delivery management for Shopify.
Rating
4.9
feedback
829
chart
#34
All reviews
Rating Breakdown
Review RSS Feed
Jan. 7, 2023
I installed this app today, so far, the support is great. I didn't expect the speed of the response. I hope things go as I plan I am Yassin, and this is the first note that my notes are of great value. I am a consultant
Hello there! Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help, please feel free to contact us on Live Chat anytime. Best luck with your business! Best Regards, Chris | Trackingmore
Jan. 5, 2023
Seamless tracking updates to customers & Support Is Lightning Fast at responding! Ashely is always kind, helpful, and patient! This is my first tracking app so for a beginner it could not be any easier to set up. The tracking page is very professional and goes hand in hand with my brand colors. Emails can be sent to customers by checking a box and keeping them updated on their delivery. Within the emails, I can showcase my top-selling products which in turn will hopefully lead to more sales. Such a great tracking app that is better than others I tested prior to TrackingMore. Don't make the mistake and choose a different tracking service. Nothing but positives from me and I am excited to see the future of TrackingMore
Hello there! Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help, please feel free to contact us on Live Chat anytime. Best luck with your business! Best Regards, Chris | Trackingmore
Jan. 4, 2023
It's an amazing app that tracks over 1000 carriers! You can also mask certain cities from your tracking page, which is great for dropshipping.
Hello there! Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help, please feel free to contact us on Live Chat anytime. Best luck with your business! Best Regards, Chris | Trackingmore
Jan. 3, 2023
Application parfaite, sobre facile de compréhension et surtout complète parfaite pour se professionnaliser en toute simplicité, de plus un service client réactif, a l'écoute, professionnelle et polis. Un plaisir de travailler dans ces conditions. Merci encore a Richie d'avoir répondu à toute mes questions et de sa réactivité et de son professionnalisme !
Hello there! Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help, please feel free to contact us on Live Chat anytime. Best luck with your business! Best Regards, Chris | Trackingmore
Feb. 9, 2023
Merci à Richie, elle m'a apporté son aide et j'ai adoré. une équipe prompte et réactive. merci trackingmore
Hello there! Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help, please feel free to contact us on Live Chat anytime. Best luck with your business! Best Regards, Chris | Trackingmore
Dec. 20, 2022
great service for a start. it's a pleasure to be helped especially when it comes from the customer service initiative
Hello there! Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help, please feel free to contact us on Live Chat anytime. Best luck with your business! Best Regards, Chris | Trackingmore
Dec. 19, 2022
Im new in this app. Im learning to use it, and customer service people is a five stars team! very fast and friendly!
Hello there! Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help, please feel free to contact us on Live Chat anytime. Best luck with your business! Best Regards, Chris | Trackingmore
Dec. 18, 2022
Nice app It works well and customer support is great. .................................................
Hello there! Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help, please feel free to contact us on Live Chat anytime. Best luck with your business! Best Regards, Chris | Trackingmore
Dec. 4, 2022
I have chosen this app to help reduce reach back from my customers wondering where their orders are going to arrive. We are new to the platform and would like make an outstanding impression on our customers'. I believe this app will help us achieve that goal.
Using app
About 1 month
Total reviews
4
Average rating
5.0
Hello there! Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help, please feel free to contact us on Live Chat anytime. Best luck with your business! Best Regards, Chris | Trackingmore
Dec. 4, 2022
I am gonna use this app to assist my online store. Ive done alot of research and this app is a perfect fit
Hello there! Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help, please feel free to contact us on Live Chat anytime. Best luck with your business! Best Regards, Chris | Trackingmore
Nov. 29, 2022
L'interface de l'application est très professionnel, avec une facilité d'utilisation qui est certaine. Le service client est très bon et très professionnel avec une rapidité de réponse parfaite.
Hello there! Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help, please feel free to contact us on Live Chat anytime. Best luck with your business! Best Regards, Chris | Trackingmore
Nov. 29, 2022
Installed TrackingMore app and Richie was able to help me select the correct plan based on my needs.
Hello there! Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help, please feel free to contact us on Live Chat anytime. Best luck with your business! Best Regards, Richie | Trackingmore
Nov. 10, 2022
Nice app, very usefull. This allows customers to be reassured and thus reduces after-sales service.
Hello there! Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help, please feel free to contact us on Live Chat anytime. Best luck with your business! Best Regards, Chris | Trackingmore
Oct. 26, 2022
I opened an incident for a mistake with an order, the response has been very fast and I am waiting for a solution. So far I am satisfied with the service.
Hello there! Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help, please feel free to contact us on Live Chat anytime. Best luck with your business! Best Regards, Chris | Trackingmore
June 5, 2023
This application is easy to use, friendly UI (newly updated version) and most importantly, their customer service is fantastic, special mention to Lea and Ashley, who were very helpful in addressing my questions and issues.
Hi there, We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the TrackingMore team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor. Best luck with your business! Chris|TrackingMore
Oct. 18, 2022
We use TrackingMore to assist with external reporting. We get an automated download of our data every month which then updates all reports so we can track our delivery performance. A task that used to take a few hours a week now takes quite literally no time at all since it is fully automated, absolutely love TrackingMore and would be lost without it. I contacted support to help with one of the automations recently and they did a fantastic job in getting it resolved for us. If you need your shipping data in a clean, meaningful format to review delivery performance then this will be instrumental to you! We dont use the full functionality of TrackingMore but I know it does so much more too Shout out to Richie in support for being so helpful!
Hi there, We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the TrackingMore team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor. Best luck with your business! Chris|TrackingMore
Oct. 13, 2022
Great ! Easy to use ! Fine Apps ! Thank you TrackingMore ! And the Dashboard is very clean and easy to use. Enjoy !
Hello there! Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need help, please feel free to contact us on Live Chat anytime. Best luck with your business! Best Regards, Chris | Trackingmore
Sept. 22, 2022
Très satisfait, il répond très bien à mes exigences et soulage le service client de très nombreux appels
Bonjour à tous, Nous sommes touchés de savoir que vous appréciez notre service ! C'est toujours avec plaisir que nous vous fournissons le support de la meilleure qualité que vous méritez. Au nom de l'équipe TrackingMore, je tiens à vous remercier de nous avoir fait confiance. Nous vous apprécions, vous et votre entreprise, et nous nous engageons à faire de notre mieux chaque jour pour mieux vous servir ! Nous nous réjouissons d'être à votre service lors de votre prochain projet. Bonne chance avec votre entreprise! Chris|SuiviPlus
Sept. 21, 2022
Using TrackingMore from France, I love it! Customer service is very quick and kind :) Translation is available
Hi there, We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the TrackingMore team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor. Best luck with your business! Chris|TrackingMore
Sept. 16, 2022
toujours présent pour aidé, on a répondu a mes questions et reglé mes problemes. au top ! Merci encore
Bonjour à tous, Nous sommes touchés de savoir que vous appréciez notre service ! C'est toujours avec plaisir que nous vous fournissons le support de la meilleure qualité que vous méritez. Au nom de l'équipe TrackingMore, je tiens à vous remercier de nous avoir fait confiance. Nous vous apprécions, vous et votre entreprise, et nous nous engageons à faire de notre mieux chaque jour pour mieux vous servir ! Nous nous réjouissons d'être à votre service lors de votre prochain projet. Bonne chance avec votre entreprise! Chris|SuiviPlus