All reviews

Rating Breakdown

  • 5
    90% (294 ratings)
  • 4
    5% (17 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 87% (284)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 17, 2024

I just wanted to take a moment to recognize Richie for her outstanding service. She was incredibly helpful, attentive, and made sure all of my questions were answered. Her professionalism and positive attitude made the experience a pleasure. Thank you, Richie, for your excellent support!

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively. If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better. Best regards, TrackingMore Team

5 / 5 Share

Nov. 17, 2024

Great customer service. Great app

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your thoughtful review! We're excited to hear that everything went smoothly. If there’s anything else we can do to make your experience even better or if you have suggestions for improvement, we’d love to hear from you. Kind regards, TrackingMore Team

5 / 5 Share

Nov. 12, 2024

I appreciate Asha's support. It helped me with what I needed.

Store

Pawarts

Using app

9 months

Total reviews

9

Average rating

4.6

Developer Reply

Thank you for your thoughtful review! We're excited to hear that everything went smoothly and that our customer service team could assist you in resolving any issues. If there’s anything else we can do to make your experience even better or if you have suggestions for improvement, we’d love to hear from you. Kind regards, TrackingMore Team

5 / 5 Share

Nov. 11, 2024

ashley was so great, 10/10. say less

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

A big thank you for your amazing 5-star rating! We’re so pleased that you had a great experience with our service and that our team was able to meet your expectations. Your review is a wonderful reminder of why we do what we do. If you have any more feedback or ideas for us, we’re always here to listen! Best Regards, The TrackingMore Team

5 / 5 Share

Nov. 10, 2024

I appreciate Asha's support, it helped me with what I needed

Using app

21 days

Total reviews

4

Average rating

5.0

Developer Reply

We truly appreciate your fantastic review! It's great to know that you found the app easy to set up and that our support team was able to assist you in a timely manner. Your feedback encourages us to continue improving, and we’d love to hear any suggestions you have for further enhancing your experience. Feel free to reach out anytime! Best regards, TrackingMore Team

5 / 5 Share

Nov. 5, 2024

Asha was incredibly helpful in setting up the app. The tracking page allows customers to easily monitor their order status and shipment progress without leaving our site. It integrates seamlessly with our website and Shopify. Additionally, the app provides valuable analytics.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively. If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better. Best regards, TrackingMore Team

4 / 5 Share

Nov. 4, 2024

Using app

28 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for taking the time to share your feedback. We appreciate your honest review and would love to understand more about your experience to improve our services. We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform. Best regards, TrackingMore Team

5 / 5 Share

Nov. 4, 2024

I found the app easy to use, I had an issue that has been solved quickly and I am very happy for that! The Tracking Page is smooth and beautiful to see. I would like to thank the people in customer support with whom I interacted till now: Ashley, Asha and Richie; they have been really kind; thank you!

Using app

1 day

Total reviews

23

Average rating

5.0

Developer Reply

We appreciate your compliment! We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do. Warm regards. Team Trackingmore

5 / 5 Share

Nov. 3, 2024

good

Store

Ryn Max

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out. Best regards, Trackingmore Team

5 / 5 Share

Nov. 3, 2024

Using app

2 minutes

Total reviews

5

Average rating

5.0

Developer Reply

We are grateful for your fantastic 5-star rating. We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us. Kindly regards. TrackingMore team

5 / 5 Share

Nov. 3, 2024

Asha was very helpful in setting up the app. The tracking page makes it easy for customers to track their order status and shipment progress while staying on our site. The page easily integrates into our website and into Shopify. An added bonus is the analytics provided by the app.

Using app

About 9 hours

Total reviews

22

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out. Best regards, Trackingmore Team

5 / 5 Share

Oct. 31, 2024

Great Service from Asha

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your compliment! We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do. Warm regards. Team Trackingmore

5 / 5 Share

Oct. 28, 2024

I’d like to express my gratitude for Samantha’s outstanding support. She provided clear and precise explanations to all my questions, helping me understand TrackingMore’s features better. Her assistance was quick, professional, and friendly, which made setting up my account much easier. Thank you, Samantha, for your valuable help and patience!

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively. If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better. Best regards, TrackingMore Team

5 / 5 Share

Oct. 23, 2024

I love this app so what I like most is the customer service, they are always there to answer questions and resolve problems directly. Thanks

Using app

14 days

Total reviews

7

Average rating

2.1

Developer Reply

We appreciate your compliment! We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do. Warm regards. Team Trackingmore

5 / 5 Share

Oct. 22, 2024

very good app and very good customer service thank you Mrs. Richie for your help and kindness

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review. We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had. We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out. Best regards, The TrackingMore Team

5 / 5 Share

Oct. 21, 2024

Generous free plan for small stores like us. The onboarding experience was straight forward and easy. Easy to use. You get branded tracking page on any plan which is a HUGE BONUS!

Using app

4 minutes

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re pleased to hear that our free plan meets the needs of your store and that you found the onboarding process straightforward. It’s encouraging to know you’re finding the platform user-friendly and that the branded tracking page adds significant value to your experience. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help! Best regards, TrackingMore Team

5 / 5 Share

Oct. 18, 2024

I like the fact that our tracking numbers provide the update to our customers but keeps them on our site versus linking them to UPS or USPS website. Gives us that much more cred in regards to providing a quality all in one service.

Store

7ohplus

Using app

29 days

Total reviews

6

Average rating

4.7

Developer Reply

Thank you for taking the time to leave us a review. We're glad to hear that our service suits your business needs and enhances your brand. We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out. Best regards, The TrackingMore Team

5 / 5 Share

Oct. 14, 2024

Using app

1 minute

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review. We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had. We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out. Best regards, The TrackingMore Team

5 / 5 Share

Oct. 14, 2024

Great support, super easy to use and I love that it appears right in my support chat window for customers!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your compliment! We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do. Warm regards. Team Trackingmore

5 / 5 Share

Oct. 11, 2024

I highly recommend it! Ultra-fast and fantastic support. Excellent service both in customer service and customization. For those just starting out, it's very good, as they offer 100 free quota per month. I would like to especially thank Ashley who gave me excellent support in setting up the account.

Store

IWACE

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review. We're glad to hear that our app has provided you with the service you need. We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out. Best regards, The TrackingMore Team