All reviews

Rating Breakdown

  • 5
    95% (185 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 24, 2023

first hand experience was great, also with the support a very good first impression with this app!!!

Using app

14 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! 🌟 We're delighted your first experience with our app and support has been positive. Your satisfaction is our top priority! For any future needs, we're just a message away! 👍

5 / 5 Share

April 11, 2023

Easy to use, great customer support, i recommand ! It s a very valuable app. I avoid a lot of dispute with payapl thanks to them

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback and recommendation! 🎉 We're thrilled you find our app easy to use and valuable, and that it's helping you avoid disputes with PayPal. Your satisfaction is our top priority! We're always here for you!

5 / 5 Share

April 10, 2023

Their customer service is absolutely fantastic and they are very fast at responding, I would 10/10 would recommend the app and service.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing feedback and recommendation! 🙌 We're thrilled to hear that our customer service has impressed you. Your satisfaction and prompt support are our top priorities! We're always here for you! ⚡👍

5 / 5 Share

April 6, 2023

I tried TrackiPal after another app, PalSync failed me. They were able to do a quick sync to get those back on track with Paypal. Support is RIGHT THERE on chat which is nice and it saved me a big headache of having to manually update those orders. App seems easy to use, Thank you!!

Using app

19 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello LightStoreUSA, Woo-hoo! 🎉 We're over the moon to hear that TrackiPal swooped in to save the day after your PalSync experience! It's great to know that our quick sync feature and ever-present chat support could make your life easier and keep those headaches at bay. 😊 Our team is dedicated to making the app as user-friendly as possible, and your kind words have put a big, playful grin on our faces! Thank you for sharing your experience with the community, and remember, we're always here if you need us. Happy tracking and syncing with TrackiPal! 🚀 Best regards, The TrackiPal Team

5 / 5 Share

March 31, 2023

Great help! Problem solved in no-time. Got helped really fast. Very kind and helpfull customer service employee. Thanks!

Store

DAVATAR

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear DAVATAR, Thank you so much for taking the time to share your positive experience with our customer service team! We're thrilled to hear that your problem was solved quickly and that our employee was kind and helpful. Providing excellent customer service is a top priority for us, and we're glad to see that we succeeded in doing so. We appreciate your kind words and hope to continue providing you with the best possible service in the future. If you have any further issues or questions, please don't hesitate to reach out to us again. Best regards, TrackiPal Team

5 / 5 Share

March 24, 2023

Just downloaded the App - It was so easy to link that I needed to double check with customer support that I'd done it. And yes it is that easy to install and link the PayPal - customer service was excellent

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello 24POSTERS, Thank you for taking the time to share your experience with our app! We're thrilled to hear that you found the installation and PayPal linking process to be simple and efficient. Our team has worked hard to provide a seamless user experience, and we're always happy to hear that it has made a positive impact. We also appreciate your kind words about our customer support. We're committed to delivering excellent service, and it's wonderful to know that our team was able to assist you promptly and effectively. Your feedback is invaluable to us, and we hope you continue to enjoy using our app. If you have any questions or suggestions, please don't hesitate to reach out to us. Thanks again for your support, and happy app-ing! Best regards, TrackiPal Support Team

5 / 5 Share

March 22, 2023

I recently had the opportunity to try out this app and was pleasantly surprised by its simplicity and effectiveness. The app does exactly what it promises - imports tracking numbers from Shopify to PayPal, saving merchants valuable time and effort. Janeen was so helpful

Store

Gloimi

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Gloimi, Thank you for sharing your experience with us! We're delighted to hear that you found it simple, effective, and true to its promise. Our team has put a lot of effort into streamlining the process and core of importing tracking numbers from Shopify to PayPal to save our users valuable time and effort. We're also pleased to know that Janeen was able to provide you with helpful assistance. Our customer support team is dedicated to ensuring a positive experience for all our users, and we'll be sure to pass on your kind words to Janeen. We hope our app continues to meet your needs and expectations. If you have any further questions or suggestions, please don't hesitate to reach out to us. Thank you for choosing our app and for your support from France! Best regards, TrackiPal Support Team

5 / 5 Share

March 22, 2023

This app does exactly what it says it would do and makes it easy to use PayPal alongside Shopify. Great customer service also.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello David Gandy Wellwear, Thank you for your feedback! We're glad our app meets your needs, making PayPal and Shopify integration easy. We appreciate your kind words about our customer service as well. Feel free to reach out if you have any questions or suggestions. Thanks for choosing our app! Best regards, TrackiPal Support Team

5 / 5 Share

March 21, 2023

Ich wurde von einer Zahlung überrascht was an sich erstmal nichts gutes ist. Aber das lag wohl daran, dass die Shopify API down war und es da zu einem Fehler gekommen ist. Jedoch war der Support der App sofort zur Stelle und das Problem konnte gelöst werden. :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hallo Pfotenzauber, Vielen Dank für Ihr Feedback und es tut uns leid, dass Sie anfangs von einer unerwarteten Zahlung überrascht wurden. Wir bedauern, dass es aufgrund eines Shopify API-Ausfalls zu einem Fehler gekommen ist. Es freut uns jedoch zu hören, dass unser Support-Team Ihnen sofort zur Seite stehen konnte und das Problem gelöst wurde. Wir sind stets bemüht, unseren Benutzern schnelle und effektive Hilfe anzubieten. Sollten Sie in Zukunft weitere Fragen oder Anregungen haben, zögern Sie bitte nicht, uns zu kontaktieren. Vielen Dank, dass Sie unsere App verwenden und für Ihre Unterstützung! Mit freundlichen Grüßen, TrackiPal Support Team

5 / 5 Share

March 16, 2023

ottimo, funziona molto bene, sincronizza all'istante sia gli ordini precedenti all'installazione sia dopo

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Ciao Komfortplatz™, Grazie per aver condiviso la tua esperienza con la nostra app! Siamo lieti di sapere che funziona molto bene e sincronizza istantaneamente gli ordini. Apprezziamo il tuo sostegno dall'Italia. Se hai domande o suggerimenti, non esitare a contattarci. Grazie per aver scelto la nostra app! Cordiali saluti, TrackiPal Support Team

5 / 5 Share

March 14, 2023

Bonne application et service clientèle de soutien ! Installation rapide et vitesse de synchronisation rapide. Le service client est bon et m'aide chaque fois que j'ai des questions.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour Nova Mart PO, Merci pour votre avis ! Nous sommes ravis que vous appréciiez notre application et notre service client. N'hésitez pas à nous contacter si vous avez des questions ou des suggestions. Cordialement, TrackiPal Team

5 / 5 Share

March 10, 2023

Sie wurde auch mir empfohlen. aus Sicherheit und Vertrauen auf bauen zu PayPal. Ich benutze PayPal seit Jahren und bin sehr zufrieden.

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hallo chillathome, Vielen Dank für Ihr Feedback und Ihre Unterstützung aus der Schweiz! Es freut uns zu hören, dass unsere App Ihnen empfohlen wurde und Ihnen dabei hilft, Sicherheit und Vertrauen in Ihre PayPal-Nutzung aufzubauen. Wir schätzen Ihre Treue zu PayPal und hoffen, dass unsere App weiterhin Ihren Erwartungen entspricht. Sollten Sie Fragen oder Anregungen haben, zögern Sie bitte nicht, uns zu kontaktieren. Mit freundlichen Grüßen, TrackiPal Team

5 / 5 Share

March 10, 2023

Great App, I recommend this app for Syncing orders to Paypal, it will save you a lot of time. support team are in there to help always, just ask !

Using app

25 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad to hear that our app has been helpful in syncing your orders to PayPal and saving you time. Our support team is always here to assist you, so don't hesitate to reach out if you have any questions or issues. We appreciate your recommendation and hope that our app continues to serve you well in the future. Regards, TrackiPal Team

5 / 5 Share

Jan. 9, 2023

I had an issue and chatted with them. Within minutes Nattea responded and we quickly chatted through my issue. Have been using this app since Feb 2022 and had great success with it freeing up funds from PayPal by automatically sharing the tracking information to PayPal. I highly recommend if PayPal is holding your funds until you enter tracking information for order shipments!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with our app! We're thrilled to hear that you've had great success with it since February 2022, and that our feature of automatically sharing tracking information to PayPal has been helpful in freeing up your funds. We're also pleased to hear that our customer support team, specifically Nattea, was able to quickly and efficiently assist you with your issue. Thank you for your recommendation, and please don't hesitate to reach out if you need further assistance or have any feedback for us. Regards, TrackiPal Team

5 / 5 Share

Jan. 3, 2023

Super einfach erklärt, bin sehr zufrieden. Alles funktioniert sehr gut, die Trackingnummern wurden sehr schnell hinzugefügt. Auch für alte Bestellungen.

Using app

24 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Vielen Dank für Ihr positives Feedback! Wir freuen uns sehr zu hören, dass Sie mit unserer App zufrieden sind und dass alles reibungslos funktioniert hat. Es ist großartig zu hören, dass die Trackingnummern schnell hinzugefügt wurden und auch für ältere Bestellungen. Wir legen großen Wert darauf, dass unsere App einfach zu bedienen und benutzerfreundlich ist. Wenn Sie weitere Fragen oder Feedback haben, zögern Sie bitte nicht, sich jederzeit an uns zu wenden. Vielen Dank, dass Sie uns Ihre Zeit und Ihr Vertrauen geschenkt haben. Mit freundlichen Grüßen, das TrackiPal-Team

5 / 5 Share

Dec. 28, 2022

Great app! syncs you orders to paypal, does save a lot of time. You don't want to do this manually. Thanks

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're thrilled to hear that our app has been helpful in syncing your orders to PayPal and saving you time. Manually syncing orders can be a time-consuming and tedious task, so we're glad our app has made the process easier for you. Thank you for taking the time to share your experience, and please don't hesitate to reach out if you have any further feedback or questions. Regards, TrackiPal support

5 / 5 Share

Dec. 27, 2022

Helping me with issues related to paypal putting holds on my account. Thank you! I think you should try it.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad to hear that our app has been helpful in resolving issues related to holds on your PayPal account. Our goal is to make the process of syncing orders and managing your PayPal account as easy and stress-free as possible. We appreciate your recommendation, and we hope that our app continues to be a useful tool for you in the future. Please don't hesitate to reach out if you have any further questions or feedback. Regards, TrackiPal Team

5 / 5 Share

Sept. 14, 2022

Customer support available seemingly all the time during the day, spoke with Nattea who was very helpful answering all my questions. Top stuff so far!

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there BeautyFirst, Thank you for your appreciation of our customer support champions! We are really happy we answered your questions and solved problems with your PayPal tracking sync. Feel free to contact us anytime 😊 Cheers El - Founder and CEO - TrackiPal.com

5 / 5 Share

Sept. 12, 2022

Diese App ist super für das Tracking bei mir in Verbindung mit Paypal und CJ Dropshipping. Ich kann es nur jedem Empfehlen.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear MyBestProducts team, Vielen Dank für Ihre nette Bewertung! We started TrackiPal as a solution for dropshipping stores and of course, now any kind of e-commerce stores love it. But it's always nice to hear when drop-shipping store owners find the app helpful with syncing PayPal orders. Much love! Thank you El - Founder & CEO - Trackipal.com

5 / 5 Share

Aug. 8, 2022

The Support was very fast. Thanks to Nattea who helped me to resolve my problem without my Paypal Account.

Store

GoezPri

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there GoezPri, Thank you for taking a few moments to write this review for us. We are really happy you had a great interaction with our support team and we solved problems with your PayPal account. Feel free to contact us anytime 😊 Cheers El - Founder and CEO - TrackiPal.com