All reviews

Rating Breakdown

  • 5
    95% (179 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 22, 2023

I recently had the opportunity to try out this app and was pleasantly surprised by its simplicity and effectiveness. The app does exactly what it promises - imports tracking numbers from Shopify to PayPal, saving merchants valuable time and effort. Janeen was so helpful

Store

Gloimi

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Gloimi, Thank you for sharing your experience with us! We're delighted to hear that you found it simple, effective, and true to its promise. Our team has put a lot of effort into streamlining the process and core of importing tracking numbers from Shopify to PayPal to save our users valuable time and effort. We're also pleased to know that Janeen was able to provide you with helpful assistance. Our customer support team is dedicated to ensuring a positive experience for all our users, and we'll be sure to pass on your kind words to Janeen. We hope our app continues to meet your needs and expectations. If you have any further questions or suggestions, please don't hesitate to reach out to us. Thank you for choosing our app and for your support from France! Best regards, TrackiPal Support Team

5 / 5 Share

March 22, 2023

This app does exactly what it says it would do and makes it easy to use PayPal alongside Shopify. Great customer service also.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello David Gandy Wellwear, Thank you for your feedback! We're glad our app meets your needs, making PayPal and Shopify integration easy. We appreciate your kind words about our customer service as well. Feel free to reach out if you have any questions or suggestions. Thanks for choosing our app! Best regards, TrackiPal Support Team

5 / 5 Share

March 21, 2023

Ich wurde von einer Zahlung überrascht was an sich erstmal nichts gutes ist. Aber das lag wohl daran, dass die Shopify API down war und es da zu einem Fehler gekommen ist. Jedoch war der Support der App sofort zur Stelle und das Problem konnte gelöst werden. :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hallo Pfotenzauber, Vielen Dank für Ihr Feedback und es tut uns leid, dass Sie anfangs von einer unerwarteten Zahlung überrascht wurden. Wir bedauern, dass es aufgrund eines Shopify API-Ausfalls zu einem Fehler gekommen ist. Es freut uns jedoch zu hören, dass unser Support-Team Ihnen sofort zur Seite stehen konnte und das Problem gelöst wurde. Wir sind stets bemüht, unseren Benutzern schnelle und effektive Hilfe anzubieten. Sollten Sie in Zukunft weitere Fragen oder Anregungen haben, zögern Sie bitte nicht, uns zu kontaktieren. Vielen Dank, dass Sie unsere App verwenden und für Ihre Unterstützung! Mit freundlichen Grüßen, TrackiPal Support Team

5 / 5 Share

March 16, 2023

ottimo, funziona molto bene, sincronizza all'istante sia gli ordini precedenti all'installazione sia dopo

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Ciao Komfortplatz™, Grazie per aver condiviso la tua esperienza con la nostra app! Siamo lieti di sapere che funziona molto bene e sincronizza istantaneamente gli ordini. Apprezziamo il tuo sostegno dall'Italia. Se hai domande o suggerimenti, non esitare a contattarci. Grazie per aver scelto la nostra app! Cordiali saluti, TrackiPal Support Team

5 / 5 Share

March 14, 2023

Bonne application et service clientèle de soutien ! Installation rapide et vitesse de synchronisation rapide. Le service client est bon et m'aide chaque fois que j'ai des questions.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour Nova Mart PO, Merci pour votre avis ! Nous sommes ravis que vous appréciiez notre application et notre service client. N'hésitez pas à nous contacter si vous avez des questions ou des suggestions. Cordialement, TrackiPal Team

5 / 5 Share

March 10, 2023

Sie wurde auch mir empfohlen. aus Sicherheit und Vertrauen auf bauen zu PayPal. Ich benutze PayPal seit Jahren und bin sehr zufrieden.

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hallo chillathome, Vielen Dank für Ihr Feedback und Ihre Unterstützung aus der Schweiz! Es freut uns zu hören, dass unsere App Ihnen empfohlen wurde und Ihnen dabei hilft, Sicherheit und Vertrauen in Ihre PayPal-Nutzung aufzubauen. Wir schätzen Ihre Treue zu PayPal und hoffen, dass unsere App weiterhin Ihren Erwartungen entspricht. Sollten Sie Fragen oder Anregungen haben, zögern Sie bitte nicht, uns zu kontaktieren. Mit freundlichen Grüßen, TrackiPal Team

5 / 5 Share

March 10, 2023

Great App, I recommend this app for Syncing orders to Paypal, it will save you a lot of time. support team are in there to help always, just ask !

Using app

25 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad to hear that our app has been helpful in syncing your orders to PayPal and saving you time. Our support team is always here to assist you, so don't hesitate to reach out if you have any questions or issues. We appreciate your recommendation and hope that our app continues to serve you well in the future. Regards, TrackiPal Team

5 / 5 Share

Jan. 9, 2023

I had an issue and chatted with them. Within minutes Nattea responded and we quickly chatted through my issue. Have been using this app since Feb 2022 and had great success with it freeing up funds from PayPal by automatically sharing the tracking information to PayPal. I highly recommend if PayPal is holding your funds until you enter tracking information for order shipments!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with our app! We're thrilled to hear that you've had great success with it since February 2022, and that our feature of automatically sharing tracking information to PayPal has been helpful in freeing up your funds. We're also pleased to hear that our customer support team, specifically Nattea, was able to quickly and efficiently assist you with your issue. Thank you for your recommendation, and please don't hesitate to reach out if you need further assistance or have any feedback for us. Regards, TrackiPal Team

5 / 5 Share

Jan. 3, 2023

Super einfach erklärt, bin sehr zufrieden. Alles funktioniert sehr gut, die Trackingnummern wurden sehr schnell hinzugefügt. Auch für alte Bestellungen.

Using app

24 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Vielen Dank für Ihr positives Feedback! Wir freuen uns sehr zu hören, dass Sie mit unserer App zufrieden sind und dass alles reibungslos funktioniert hat. Es ist großartig zu hören, dass die Trackingnummern schnell hinzugefügt wurden und auch für ältere Bestellungen. Wir legen großen Wert darauf, dass unsere App einfach zu bedienen und benutzerfreundlich ist. Wenn Sie weitere Fragen oder Feedback haben, zögern Sie bitte nicht, sich jederzeit an uns zu wenden. Vielen Dank, dass Sie uns Ihre Zeit und Ihr Vertrauen geschenkt haben. Mit freundlichen Grüßen, das TrackiPal-Team

5 / 5 Share

Dec. 28, 2022

Great app! syncs you orders to paypal, does save a lot of time. You don't want to do this manually. Thanks

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're thrilled to hear that our app has been helpful in syncing your orders to PayPal and saving you time. Manually syncing orders can be a time-consuming and tedious task, so we're glad our app has made the process easier for you. Thank you for taking the time to share your experience, and please don't hesitate to reach out if you have any further feedback or questions. Regards, TrackiPal support

5 / 5 Share

Dec. 27, 2022

Helping me with issues related to paypal putting holds on my account. Thank you! I think you should try it.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad to hear that our app has been helpful in resolving issues related to holds on your PayPal account. Our goal is to make the process of syncing orders and managing your PayPal account as easy and stress-free as possible. We appreciate your recommendation, and we hope that our app continues to be a useful tool for you in the future. Please don't hesitate to reach out if you have any further questions or feedback. Regards, TrackiPal Team

5 / 5 Share

Sept. 14, 2022

Customer support available seemingly all the time during the day, spoke with Nattea who was very helpful answering all my questions. Top stuff so far!

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there BeautyFirst, Thank you for your appreciation of our customer support champions! We are really happy we answered your questions and solved problems with your PayPal tracking sync. Feel free to contact us anytime 😊 Cheers El - Founder and CEO - TrackiPal.com

5 / 5 Share

Sept. 12, 2022

Diese App ist super für das Tracking bei mir in Verbindung mit Paypal und CJ Dropshipping. Ich kann es nur jedem Empfehlen.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear MyBestProducts team, Vielen Dank für Ihre nette Bewertung! We started TrackiPal as a solution for dropshipping stores and of course, now any kind of e-commerce stores love it. But it's always nice to hear when drop-shipping store owners find the app helpful with syncing PayPal orders. Much love! Thank you El - Founder & CEO - Trackipal.com

5 / 5 Share

Aug. 8, 2022

The Support was very fast. Thanks to Nattea who helped me to resolve my problem without my Paypal Account.

Store

GoezPri

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there GoezPri, Thank you for taking a few moments to write this review for us. We are really happy you had a great interaction with our support team and we solved problems with your PayPal account. Feel free to contact us anytime 😊 Cheers El - Founder and CEO - TrackiPal.com

5 / 5 Share

Aug. 5, 2022

Ich habe die App zum ersten Mal verwendet und Installation und Einrichtung waren echt leicht. Bislang funktioniert alles Problemlos und der Support ist wirklich schnell und gut.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hallo J. Athletics - Sports Eyewear Vielen Dank für Ihre freundlichen Worte und dafür, dass Sie Ihre Erfahrungen mit TrackiPal geteilt haben. DACH ist einer unserer Kernmärkte und wir freuen uns immer, wenn wir von Ladenbesitzern hören, welche Erfahrungen sie mit TrackiPal gemacht haben. Mit freundlichen Grüßen El - Founder and CEO - TrackiPal.com

5 / 5 Share

July 25, 2022

Just downloaded this app and am already impressed. I use Paypal as my payment processor, Shopify as my carting software & Pirate Ship for shipping! I just realized that Paypal will restrict funds now that I don't ship in Paypal, and I didn't want to hand key tracking numbers into Paypal (defeats the purpose of using shipping software!) So now TrackiPal imports the tracking numbers for me, and I was able to have it update past orders in mass. I had a bit of trouble getting it set up, and received immediate and specific help via chat from a live human! I appreciate the live chat support that is not a generic bot! So worth the monthly fee for me.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Lulubell Toys, So much love for taking the time to write just a detailed review of TrackiPal 🙌 This will help so many other Shopify store owners make up their mind about installing TrackiPal and solve problems with their PayPal and Shopify payments. Kudos for your kind words about our support team, human is the only way we roll!😉 Cheers El - Founder and CEO - TrackiPal

5 / 5 Share

July 19, 2022

Je la recommande !_________________________________________________________________________________

Store

MyBeya

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello MyBeya, this is a unique review indeed 😀 We are thrilled you would recommend Trackipal to other Shopify and ecommerce stores. Feel free to contact us if you need anything. Thank you El - Founder and CEO, TrackiPal.com

5 / 5 Share

July 18, 2022

the app is great and it does what it is supposed to. The customer service was also available within a few minutes and was able to help me very quickly.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Spruechefabrik, thank you for your review! We are so glad to hear that TrackiPal works seamlessly for you PayPal tracking sync and our support champs were able to solve your problem. Keep enjoying the auto sync features and let us know if you have any questions. Cheers El - Founder and CEO, TrackiPal.com

5 / 5 Share

May 31, 2022

I recently had a hold on funds in my Paypal account and needed to update all the tracking numbers to Paypal before funds can be released. I synched Paypal to Trackipay but the tracking numbers were not available. After reaching out to Live Support, I was so relieved they found the issue. The Shopify store I was using had been gifted to me so still had the Paypal ID of the previous owner. All I had to do was remove the old ID and enter mine. Now the app is set to synch my orders and payments - it will take a little while, between 2 to 6 hours. Simple! I can highly recommend this app and put it in place asap if you are using Paypal as a payment gateway (which is pretty much everyone!) If you have to enter the tracking numbers manually it will take a while! Support is spot on, Fast, efficient, knowledgeable; and friendly/ I highly recommend this app!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hey there InspiredZones, oh my god we love this 😁 - it is one of the best reviews we've received recently - it totally made our day!! We are so glad to hear that TrackiPal was able to solve your PayPal tracking sync and account hold issues. Keep enjoying the auto sync features and let us know if you have any questions! Cheers El - Founder and CEO, TrackiPal.com

5 / 5 Share

May 30, 2022

Tanta roba, assistenza pazzesca che risponde in 2 minuti, risparmi un sacco di lavoro anzichè inserire ogni ordine a mano, bravi bravi

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Paris7outlet, thank you so much for your kind words! 🙌 We love that you are enjoying using TrackiPal and our support was able to solve your queries in 2 minutes :) Stay tuned for more great things!! Cheers El - Founder and CEO, TrackiPal.com