Tracktor Order Tracking
Shopify Order Tracking App with Custom Statuses
Rating
4.8
feedback
742
chart
#114
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June 2, 2023
The support team at Tracktor is AMAZING! If I could give more than 5 stars I would. I had the pleasure of working with CS - Abby. She helped me set up order tracking on all of my website (Shopify) customer shipping and order notification emails. She originally sent me the guide on how to do it, but since it had to do with part of the code on my theme, I was not comfortable with doing it. No hesitation, she offered to collaborate with me and took control. She completed it within 5 minutes all while I was still in the chat feature. Superb! Then I asked her why all my orders were not registering in the Tracktor dashboard. She noticed I was using a vendor that required a different mapping and offered for her team to assist. Once again it was done very quickly. Great support team, customer service skills, personable, helpful, and provides recommendations. I will never use another order-tracking APP! Thank you Abby & the entire Tracktor CS Team. YOU ROCK! :)
May 5, 2023
Great support from Daniel. Also the app has a lot of great features which allows those without coding experience get things done.
May 5, 2023
Super helpful support! After briefly discussing my issue, the Tracktor representative was able to help me quickly. Keep it up!
April 25, 2023
is really a nice app, i work very well with it and i can't find better.I recommend it to all sellers
April 17, 2023
The staff were quick to respond to my inquiries and helped me make it work quickly! I was impressed. Great app and costumer service
April 5, 2023
Ich bin total begeistert. Gleich zu Anfang hatte ich eine Frage und mir wurde superschnell geholfen. Alles läuft bestens. Kann ich nur empfehlen
March 30, 2023
Super schneller Support. Ich hatte ein Problem mit ein paar Kleinigkeiten zum Tracking. Das Problem war in wenigen Minuten gelöst. Vielen Dank!!!
March 23, 2023
Tracktor provides an important function. I have found them to be the best order tracking app on Shopify. The team are friendly, professional and technically skilled. I highly recommend.
March 22, 2023
Had a problem with the tracking page not displaying correctly. Within 30 minutes of contacting they had jumped into my store and added extra code which resolved the problem!! Responsive and straight to the point, could not ask for more!
March 19, 2023
Funktioniert alles super und wenn man eine Änderung vornehmen möchte die nicht manuell geändert werden kann ist der Support wirklich sehr schnell und hilfsbereit!
Feb. 24, 2023
Absolutely Stunning! Super easy to set up, amazing customer service with incredibly fast responded times. 100% RECOMMENDED.
Jan. 5, 2023
Very very fast and good support. Abby helped me a lot in a very short time. I had a problem, I didn't know what to do but they answered me immediately via the chat function after 2 minutes and helped me.
Dec. 15, 2022
Fast and very helpful Support ! i can recommend the whole team for tracktor. It's also a very useful plugin and cheap !
Dec. 9, 2022
A really great App with awesome customer support. Really helpful and caring about their customers. This is a must-have for everyone who wants their customers to track orders on your Shopify website.
Nov. 21, 2022
Our customers always ask the question, "Where is my order?" This app solved that problem by creating a simple but beautiful tracking page for our customers to use whenever they need. The support team has been super helpful with all of our requests and we have already seen a huge reduction in customer service requests. Thanks team!
Nov. 21, 2022
Super App bis jetzt hat alles geklappt falls nicht ist der Kundensupport wirklich schnell und zuverlässig. Top!
Nov. 5, 2022
I used this app since my store opened, and it works great. Easy to track, analyze, integrates in sec. I recently changed my store theme, and it had some issues on the display within the tracktor page, and their support replies quick and solved my problem with a helpful manner and speed.