Tracktor Order Tracking
All reviews
I really wanted this app on my site to help build trust with potential customers. I was a bit nervous because some coding had to be done, but Mandy stepped in and did it all for me. It was a weight off my mind. Thanks guys!
We have just installed it So far so good. Their support team were very quick and helpful with set up
I like this app so far and excellent quick service installing it for us. I think our customers are going to be extremely satisfied with this option to track their order status!
My installation was implemented right away through Tracktor. Excellent Customer Service! I needed their assistance with the installation and their response time was outstanding.
Alan has been very helpful in setting up the app, and helped with any issues. The app has been great in cutting down emails, and is highly efficient for our business :)
The customer support is amazing! I wanted a customization on my tracking page and Mandy took care of it right away!
The support team has been very responsive in making sure our coding has been working properly so we can best provide info back to our customers.
Works really well! Easy to install (the developer helped me) - love that customers can easily track their order- cuts down on all the constant queries!!!
I was using another app but sometimes the tracking information would be in another language or no update available for periods of time. So far I love this app and it's easy for customers and myself. The customer support has been awesome as well. Thank you so very much!!!
Can be integrated into the existing theme design so it looks good and consistent. Easy to use. Provides clear and transparent shipping info to the customers. The customer service is amazing! It took like 2 minutes for Alan to fix my problem. Highly recommend!
I just istall it, and got help from Mandy, thank you very much, I hope this will help my store get better customer assitance. Lets get started. :)
Brilliant app. It works exactly as required. Their customer support is extremely good too. What more do you need?
J'utilise cette application gratuite pour permettre à mon client de suivre l'avancée de son expédition. Très précise et facile à installer
Great app. Easy to install, easy to use. Also great customer support. Thank you Miklos Hamvay-Láng Hungarian Goose Down www.hamvay-lang.com
I love using this app for my store as it has helped reduce customer inquiries. I reached out to the Tracktor support team because I needed help with the set up and they responded quickly. The customer service is excellent!
Great App! Great Support! I tried this app mainly to provide additional, custom order statuses to customers between order placement and order fulfillment steps. The look and navigation of this app are great! I also switched from Conversio to OrderlyEmails, which easily integrates with Tracktor so my customers can always link quickly to their order status from their email notifications. My only request would be that Tracktor could allow for specific order statuses only visible to customers that ordered certain products (products that may take longer or have additional steps in the fulfillment process than other products).
Awesome! Amazingly clean interface. Exactly what we were looking for to give our customers the ability to check up on their orders!
This app Is fantastic, takes a minute to install and it's so simple a toddler could do it. They offer a great range of pricing plans that can meet anyone's needs. Just had an issue and the support team got back to me and sorted something out instantly. Very Impressed!
Been using this app for a while now on multiple sites. It does the job and then some. Customer support is also top-notch!
Great app & great customer service! Fast response and flexible with plan. Highly recommend this app.
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