Tracktor Order Tracking

April 26, 2021

Very good tracking app, well laid-out and very user friendly. Excellent customer service from Matt V.

April 16, 2021

Tracktor is the best app for shipment tracking! Very easy to setup and use and our customers love the visibility. Any page formatting issues and the team at Tracktor is quick to respond and fix - thanks Matt!

April 7, 2021

Great app easy to use and the price is better than competitors , great support, highly recommended!

April 2, 2021

Very helpful app. It saves me a lot of time and they are very helpful. They set up all functions that require any kind of coding for free if you request it. I really recommend this app!

March 30, 2021

I've been using the Tracktor app since Nov. 2020. I dropship from AliExpress using Oberlo and this app functions beautifully with my business model. I've had experience with the app itself and also the customer support and I don't have anything bad to say. I've been able to contact support to help me with the setup and hid the word "AliExpress" from my customer's tracking page as a carrier. This app allows you to see your average "days to delivered" per carrier so you can update your shipping policy page accordingly and quote shipping times better. Also, I was able to code in some notices on the tracking page on my site to let customers know of any shipment delays that might be going on along with our customer support email should they have any questions. You can also hide certain, locations if you don't want your customer to see that their package is coming from China, but I leave that alone, I want my customers to know where their package is coming from, transparency is important to us. It's just a great app and it helps to curb all those "Wheres my order?" emails we love so much, ha!

March 29, 2021

Anh P. was awesome! She was super helpful and was incredibly helpful. She helped me customize the order tracking page and it looks perfect. Thank you!

March 26, 2021

Thank you, Mandy H. for the support and fast replies, it did not last 5 minutes to solve my problem, and she was really nice helpful!

March 24, 2021

Tracktor is an invaluable asset in building trust and integrity with our customers. Particularly, as tracktor integrates directly into the web site. The app comes with a thorough and easy to implement step by step shopify integration outline, so we were able to set up tracktor within the shortest time as well as customize it according to our brand guidelines ourselves. Our customers are already using it. All our forwarders integrate perfectly as well.

March 11, 2021

Signed up in February. Had Tractor team install which took a day. So far it's operating beautiful. I'll report more next month.

March 8, 2021

I really love Tracktor, it's been a great addition to my store. It makes it easy for customers to check the status of orders and it links nicely with vendors I dropship from.

Feb. 19, 2021

The app itself is quite useful where tracking is concerned, but so are most other tracking apps worth their salt. What puts Tractor apart is their client service. They are very happy to adjust their app to your specific needs and if you have any issues, they will sort it out very quickly. A++ for Tracktor and team!!

Feb. 11, 2021

Quickly, friendly Support. The answer of my Question was being solved in few minutes. The app is practical and the support ist high quality

Feb. 9, 2021

This app works great in Europe & support really helped us install it properly. Much recommended thank you !!

Feb. 7, 2021

Customer service is very fast and kind. lovely interface, and wonderful support. Best tracking app out! Would highly recommend it.

Jan. 29, 2021

I used the Tracktor Expert Install Service, the response was fast, service team was very friendly and best of all, it's free. Would highly recommend.

Jan. 20, 2021

very good easy to use i recommend. customer service is good. you can also use it with klaviyo which is a plus!

Jan. 14, 2021

i was speaking to mandy h today he helped me soooo much . he setup the store for me in less than 2 min. he is great with what he is doing and the app is super good highly recommended .

Jan. 13, 2021

Great App. Even better support. Super quick and responsive. I had a minor hiccup on my end, that they quickly helped me with. Shout out to Matt V.

Jan. 8, 2021

The support team literally went on my Shopify store and did much of the setup for me. (they asked first). TOTAL GAMECHANGER! this app will cut my customer support time in half. setup and forgetFirst of all, the customer service is out of this world. The support team literally went on my Shopify store and did much of the setup for me. (they asked first). TOTAL GAMECHANGER! this app will cut my customer support time in half. setup and forget

Jan. 8, 2021

This app is a game changer in our store! It makes the shipping process so much more transparent for our customer who are far more satisfied since we installed the app! Additionally the customer support is absolutely great. We get fast answers for every question which comes up. Highly recommended!