Tracktor Order Tracking for Shopify

Tracktor Order Tracking

Track orders with branded pages & custom statuses
Rating
4.6
Feedback
153
Reviews
Chart
#638
Shopify

All reviews

5 / 5 Share
April 9, 2020

This has been our go to app for tracking. The integration is flawless and the support is phenomenal. Highly recommend! www.bluelavaclothing.com

Store Using app Total reviews Average rating
Blue Lava Clothing Over 2 years 2 5.0
5 / 5 Share
April 3, 2020

Under free trial now but so far everything has been great! The customer success member helped me set everything up very quickly

Store Using app Total reviews Average rating
Wall vs. Me About 1 hour 2 5.0
5 / 5 Share
March 18, 2020

Thanks to Mandy for the great support! I asked a banner and they didi it within 5 hours. Would recommend this app.

Store Using app Total reviews Average rating
WinterCocoon 5 months 3 3.7
5 / 5 Share
March 10, 2020

It's really wonderful, the support team work fast. I can offer now tracking for my clients with epacket

Store Using app Total reviews Average rating
larakstore About 3 hours 3 4.7
5 / 5 Share
Feb. 14, 2020

The app is just AMAZING and Annette from the support team has been really flexible and helpful. Plus, the look and feel is great

Store Using app Total reviews Average rating
Ethni Beauty Market 2 months 6 5.0
5 / 5 Share
Jan. 17, 2020

Super cool! Installation was easy and for the carrier mapping, I needed some help as well as for some design aspects of the tracking page. This is BY FAR!! the fastest customer service/chat I've ever experienced.

Store Using app Total reviews Average rating
DillonsPlace About 1 hour 1 5.0
5 / 5 Share
Jan. 15, 2020

Awesome app that works like a charm. I had some trouble setting it up in the beginning but the customer support was super swift and helpful!

Store Using app Total reviews Average rating
Pluizenleven 21 days 2 5.0
5 / 5 Share
Jan. 14, 2020

Great app! Very responsive support team! I had some minor issues with the rendering of the tracking page and they got resolved in a very fast manner.

Store Using app Total reviews Average rating
Isola del Giglio 11 days 1 5.0
5 / 5 Share
Nov. 14, 2019

Tracktor recognizes so many carriers which is what we needed to ensure customers were getting correct tracking information. Plus fantastic customer service.

Store Using app Total reviews Average rating
3sprouts.ca About 1 hour 1 5.0
5 / 5 Share
Oct. 14, 2019

The app looks good and the support is amazing. I still have yet to use it more and on a live page for a more detailed review:)

Store Using app Total reviews Average rating
Icelandic Produce About 1 month 3 5.0
5 / 5 Share
Oct. 9, 2019

I really wanted this app on my site to help build trust with potential customers. I was a bit nervous because some coding had to be done, but Mandy stepped in and did it all for me. It was a weight off my mind. Thanks guys!

Store Using app Total reviews Average rating
XtremeTeez 1 day 7 4.4
5 / 5 Share
Aug. 23, 2019

We have just installed it So far so good. Their support team were very quick and helpful with set up

Store Using app Total reviews Average rating
Evil Amy’s Terror Shop 40 minutes 5 4.8
5 / 5 Share
July 11, 2019

My installation was implemented right away through Tracktor. Excellent Customer Service! I needed their assistance with the installation and their response time was outstanding.

Store Using app Total reviews Average rating
jerispetpampering.com 7 days 4 5.0
5 / 5 Share
June 27, 2019

Alan has been very helpful in setting up the app, and helped with any issues. The app has been great in cutting down emails, and is highly efficient for our business :)

Store Using app Total reviews Average rating
boxmenswear 6 months 5 5.0
5 / 5 Share
April 8, 2019

Can be integrated into the existing theme design so it looks good and consistent. Easy to use. Provides clear and transparent shipping info to the customers. The customer service is amazing! It took like 2 minutes for Alan to fix my problem. Highly recommend!

Store Using app Total reviews Average rating
Vinty Jewelry About 2 hours 2 5.0
5 / 5 Share
March 27, 2019

I just istall it, and got help from Mandy, thank you very much, I hope this will help my store get better customer assitance. Lets get started. :)

Store Using app Total reviews Average rating
5 / 5 Share
March 7, 2019

Brilliant app. It works exactly as required. Their customer support is extremely good too. What more do you need?

Store Using app Total reviews Average rating
Poppy Austin 1 day 1 5.0
5 / 5 Share
Feb. 19, 2019

J'utilise cette application gratuite pour permettre à mon client de suivre l'avancée de son expédition. Très précise et facile à installer

Store Using app Total reviews Average rating
Chou de Chic 3 months 6 4.8
5 / 5 Share
Feb. 13, 2019

I love using this app for my store as it has helped reduce customer inquiries. I reached out to the Tracktor support team because I needed help with the set up and they responded quickly. The customer service is excellent!

Store Using app Total reviews Average rating
Bebonia 6 months 3 3.7
5 / 5 Share
Dec. 13, 2018

Great App! Great Support! I tried this app mainly to provide additional, custom order statuses to customers between order placement and order fulfillment steps. The look and navigation of this app are great! I also switched from Conversio to OrderlyEmails, which easily integrates with Tracktor so my customers can always link quickly to their order status from their email notifications. My only request would be that Tracktor could allow for specific order statuses only visible to customers that ordered certain products (products that may take longer or have additional steps in the fulfillment process than other products).

Store Using app Total reviews Average rating
Fleet Sheets 5 days 10 5.0
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