All reviews

Rating Breakdown

  • 5
    91% (678 ratings)
  • 4
    4% (33 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (19 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 7, 2021

Amazing real time Support staff that answers all your questions on a live chat. All the representatives are super helpful and knowledgeable

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2021

It was fairly easy to install and covers the carriers which are missing from Shopify. Happy with this app so far.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2020

Instale esta aplicación y tuve un pequeño problema. y contacte con ellos me solucionaron super rapido muy recomendable sobre todo por el servicio de atención al cliente. Operador Abby Salvador saludos.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

This app is amazing Easy to navigate and looks really professional. also the support is in a whole other level good job Keep it up!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

Very great service answered very quickly and helped me with my problem and solved it. Thank you Matt V. !

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

I have just installed the Tracktor app and it wasn’t working and Annette and her team were amazing with assisting me to get it to work. Outstanding service. Thank you.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

After i contacted the customer service, all my issues was fixed. The Service is really fast and good, i appreciate it!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

Literally perfect app. Has everything You need. Support is also helpful and replies very quickly and conveniently!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

This App is really good. The customer Service is just perfect. They reply very fast, and they really take time to help you with every Problem you have! I'm really highly satisfied with their service.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

Perfect! Great customer service they take the time to do small fixes for you and are super kind. App can translate the languge of the shipping pages and people can easily track where their package is, as well as you can track where your orders are with a great and effective database.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

The built a custom integration for me so I could use this with Peoplevox. Went above and beyond and the turn around time was like 48 hours. More app developers should model themselves after Tracktor's work ethic.

Using app

7 months

Total reviews

18

Average rating

4.6

5 / 5 Share

Nov. 5, 2020

Tracktor truly is an awesome App.. The customer service spot on and has helped me quickly with anything... You need to install this app if you haven't already. No issues and a great easy app for every store owner. debstilbud.dk

Using app

About 1 month

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 28, 2020

By far the best Shopify App service received. From the time I installed the app, to set up the code, and testing, they were consistently responding, solving my queries within a day. The app works perfectly on my website catcurio.com and its definitely worth going for a higher plan!!! Thanks a lot!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

really good app and good costumer service the reply with in 5min and also you can track your order easly so i highly recommande this application for your store

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

Great app that lets our customers track orders easily and is integrated very well in our shop. But even better is the customer service! We got help from Annette - the most outstanding customer support we have EVER RECEIVED. Thank you so much :)

Store

Attaac

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

Fácil de usar e integrar a loja do shopify. Facilidade para o consumidor que com algumas informações já consegue ter acesso ao item comprado. Recomendo.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 31, 2020

First of all, the support these guys provide is exceptional, you won't feel like you have to do everything yourself, these guys get on with it and before you know it, it's sorted.... POW, just like MAGIC! You really won't be disappointed.... brilliant service! The app itself is great, simple and straight forward with many tweaks. The only bugbear I have is that it doesn't have an Order Tracking Number window, but that's not a showstopper, as you can provide an Order Number and email address, which I guess is more secure :) They also need to connect to more delivery companies, but that's just a matter of time.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 5, 2020

Very quickly solved the problem! Very friendly and surprisingly fast. I am very happy to work with you guys!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

We needed to move from one order tracking app to another and it seems Tracktor is easily the best solution. Matt has been a pleasure to work with so far and we look forward to working with the ShopPad staff more in the future.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2020

Better than others reviews app, and the support is always here to help me, that's what i like. I just recommend

Using app

4 months

Total reviews

1

Average rating

5.0