Tracktor Order Tracking
Track orders with 1,700+ carriers and custom order statuses
Rating
4.6
feedback
142
chart
#477
All reviews
Nov. 26, 2018
Great app & great customer service! Fast response and flexible with plan. Highly recommend this app.
Jan. 10, 2019
Does exactly what it says, provides clear tracking information within the website. Support have been very helpful on live chat too - thank you :) EDIT - Needed some more help today and yet again you guys have come up trumps, thank you!! :)
Nov. 2, 2018
Great customer service and a great experience so far. I had a little trouble updating a status and they fixed it right away.
Oct. 11, 2018
This app is very simple and easy to use, I got all the help I need from the customer support. Can't have better experience. Thank you
Oct. 3, 2018
The team at Tracktor have been brilliant! Mandy in particular has gone out of her way to make our experience a good one. She has answered our questions in a timely manner and helped us set some of the courier mapping which has saved us lots of time. She also surprised us with improving the layout of our tracking page! It looks slick now. I can't recommend them enough! Six stars!
Sept. 28, 2018
Easy to install and great customer service. Nice little app that does just what you need it to for the right price. www.sullenclothing.com - Artist Driven Apparel
Aug. 7, 2018
App does a great job for customer order tracking. It is easy to use and setup. We added a custom status (in production) easily. This requires you to manually update an order status. Sometimes when manually udating a order with the custom status, it defaults the page back to the app details instead of the order. Otherwise I love the app and recommend it.
July 31, 2018
Easy to install. it's working! Thanks. better than "that other app i tried"
June 27, 2018
Installed it today and working great on my site at bestinvariety.com! I contacted customer service via chat with my initial issue and I was helped right away with no waiting. Very happy with the app! Thank you.
May 15, 2018
We recently downloaded the Tracktor app in our Shopify store. While there is a little bit of a learning curve, the support team has been incredibly helpful and responsive. They have made this a wonderful experience and we are so excited to offer this tracking tool to our customers! Highly recommend!
March 26, 2018
GREAT APP IT FEELS SO MODERN. MY CUSTOMERS ARE TELLING ME THAT THEY REALLY APPRECIATE ME USING TRACKTOR.
Jan. 10, 2018
Really useful app! more custom status options would be nice but the quantity available is great. Support are really responsive and quick at getting any problems fixed!
Jan. 29, 2020
This app is now the real deal. Back in 2017 when we were considering using it we couldn't bulk edit statuses. Now we can and I love it!
Oct. 26, 2017
The ShopPad team was responsive in addressing my issue. Had it resolved under the hour. You guys rock
Oct. 3, 2017
So far so Good. It is working for my store and I am enjoying it. It has cut down on a number of emails from customers asking where their orders are.
Sept. 3, 2017
Very quick to respond, answer questions, troubleshoot and make changes as needed.