All reviews

Rating Breakdown

  • 5
    88% (128 ratings)
  • 4
    4% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (3 ratings)
  • 1
    4% (6 ratings)

Reviews with Text

  • 95% (138)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 10, 2018

This app Is fantastic, takes a minute to install and it's so simple a toddler could do it. They offer a great range of pricing plans that can meet anyone's needs. Just had an issue and the support team got back to me and sorted something out instantly. Very Impressed!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2018

Been using this app for a while now on multiple sites. It does the job and then some. Customer support is also top-notch!

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 26, 2018

Great app & great customer service! Fast response and flexible with plan. Highly recommend this app.

Store

DL1961

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 10, 2019

Does exactly what it says, provides clear tracking information within the website. Support have been very helpful on live chat too - thank you :) EDIT - Needed some more help today and yet again you guys have come up trumps, thank you!! :)

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2018

Great customer service and a great experience so far. I had a little trouble updating a status and they fixed it right away.

Using app

7 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Oct. 11, 2018

This app is very simple and easy to use, I got all the help I need from the customer support. Can't have better experience. Thank you

Using app

3 days

Total reviews

13

Average rating

3.8

5 / 5 Share

Oct. 3, 2018

The team at Tracktor have been brilliant! Mandy in particular has gone out of her way to make our experience a good one. She has answered our questions in a timely manner and helped us set some of the courier mapping which has saved us lots of time. She also surprised us with improving the layout of our tracking page! It looks slick now. I can't recommend them enough! Six stars!

Store

fitphyt

Using app

7 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 28, 2018

Easy to install and great customer service. Nice little app that does just what you need it to for the right price. www.sullenclothing.com - Artist Driven Apparel

Using app

Over 1 year

Total reviews

13

Average rating

4.5

5 / 5 Share

Aug. 7, 2018

App does a great job for customer order tracking. It is easy to use and setup. We added a custom status (in production) easily. This requires you to manually update an order status. Sometimes when manually udating a order with the custom status, it defaults the page back to the app details instead of the order. Otherwise I love the app and recommend it.

Using app

4 months

Total reviews

15

Average rating

5.0

5 / 5 Share

July 31, 2018

Easy to install. it's working! Thanks. better than "that other app i tried"

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2018

very helpful. my customers love it and use it. recommended!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 10, 2018

Logan was a great help. Great app!

Using app

About 8 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

June 27, 2018

Installed it today and working great on my site at bestinvariety.com! I contacted customer service via chat with my initial issue and I was helped right away with no waiting. Very happy with the app! Thank you.

Using app

About 7 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2018

We recently downloaded the Tracktor app in our Shopify store. While there is a little bit of a learning curve, the support team has been incredibly helpful and responsive. They have made this a wonderful experience and we are so excited to offer this tracking tool to our customers! Highly recommend!

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 10, 2018

Great job with this app! Thank you very much

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2018

Great work Team Really simplifies the end user experience in a good way.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2018

GREAT APP IT FEELS SO MODERN. MY CUSTOMERS ARE TELLING ME THAT THEY REALLY APPRECIATE ME USING TRACKTOR.

Using app

7 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 10, 2018

Really useful app! more custom status options would be nice but the quantity available is great. Support are really responsive and quick at getting any problems fixed!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

This app is now the real deal. Back in 2017 when we were considering using it we couldn't bulk edit statuses. Now we can and I love it!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2017

Great app and incredible support! Very responsive and helpful :)

Using app

7 months

Total reviews

3

Average rating

5.0