Tracktor Order Tracking

Sept. 29, 2020

Great app, I highly recommend it to track your orders! I've made a great experience with the support.

Sept. 24, 2020

I did test almost all tracking apps available, and there are a lot of them :-) But every app missed something, either it was the styling, either you could not hide the carrier name (you want to hide aliexpress standard shipping as dropshipper), either the tracking app was not updating frequently, etc etc Now I'm a proud user of Tracktor on both my stores. This app fits my needs 200% and the customer support is magnificent. Thanks a lot for your help Annette, Matt and team! <3

Sept. 23, 2020

This is probably the best tracking app in the shopify app store. Customer service is very fast and kind. I'd definitely recommend this app.

Sept. 23, 2020

Matt V helped me out quickly. They provided Good service. Not sure how I feel about being charged per order but other than that good app

Sept. 23, 2020

Great app to increase transparincy about the delivery time. People will contact you alot lesser. Had some issues because my supplier changed the koerier method. Support did help me out.

Sept. 21, 2020

Awesome experience, the app is great, Mandy and the team even improved a courier integration right away when we noticed a deficiency in one of the courier integrations.

Sept. 15, 2020

lovely interface, and wonderful support. Best tracking app out there!!! We will be using them for plenty of time to come :)

Sept. 5, 2020

A l'écoute et très investit, excellente équipe qui répond rapidement et gère les problématique. Je conseille vraiment !. Une grande aide pour les clients

Aug. 26, 2020

Had some issues with removed order items still showing in the customer's tracking number. Other than that it is a good app.

Aug. 25, 2020

The app itself is good. The idea as far as I understand and have used so far, the customer enters the order no. not the tracking number, enters their email and will see their shipment update on the merchants website. I do think though that customer tend to find it a hassle having to go to the merchant's site every time to check shipment progress. Going forward I may look for the option where the customer gets an update via email or sms every time there's an update to their shipment.

Aug. 16, 2020

1.The app is amazing. The best of its category. The prices are good and affordable. 2.The support team is just perfect. Respond quickly and offer a good service.

Aug. 16, 2020

The team were able to complete set-up in no time and sent me some helpful links to get started. Great customer service.

Aug. 14, 2020

Loving the app so far. I've tried many others and this one has shown to be the best. Developers and support team are quick and happy to help!

Aug. 7, 2020

The Tracktor team provides excellent customer support! They go above and beyond to make sure you are satisfied as the customer. It's hard to find apps who have such an attentive support team. My experience has been great thus far and will be taking a leap toward the Mesa app next.

Aug. 6, 2020

I used this app in the past and I had no issues with it. It worked great. This time I'm opening a new store and Tracktor helped me with the setup in less that the 24hs promised. Flawless service so far! Thanks guys.

Aug. 6, 2020

didn't use it yet but from the start it looks WAY better than any other tracking app i've used. Good start!

Aug. 4, 2020

Really great app and customer service. Great with Klaviyo Integration. Please keep developing and improving this app!

Aug. 4, 2020

Excellent customer support! Abby helped me set up Tracktor properly and I love the features - great app!

Aug. 1, 2020

Really love the app. Cheap price, amazing customer service, easiest & best integration – amazing work guys!

July 30, 2020

Hello support in the preview the display is shifted and the heading in very large letters what can I do?