Tracktor Order Tracking
Shopify Order Tracking App with Custom Statuses
Rating
4.6
feedback
145
chart
#413
All reviews
Oct. 26, 2017
The ShopPad team was responsive in addressing my issue. Had it resolved under the hour. You guys rock
Oct. 3, 2017
So far so Good. It is working for my store and I am enjoying it. It has cut down on a number of emails from customers asking where their orders are.
Sept. 3, 2017
Very quick to respond, answer questions, troubleshoot and make changes as needed.
July 31, 2017
LOVE. I was able to really easily install this app and integrate into my store and customer emails. My shop, Babe Basics, is a dropship store, and I'm usually dealing with multiple packages per customer. Now, it's really easy for me or my customer to be able to track each component of an order in the seamlessly integrated UI. Plus, I can share the tracking page with my customers as soon as they place an order, cutting down on the number of "where is my order" emails I have to answer!
June 19, 2017
Best tracking app ever. I love this app and I love their super fast customer service. Highly recommended!
May 2, 2017
Una app esencial si deseas dar un toque personal a la tienda online. Funciona muy bien y proporciona un aspecto estupendo a la información de envíos. El servicio de atención al cliente impecable. Alan me atendió en todo momento y resolvió mis dudas y adaptaciones. Genial
March 21, 2017
Great looking app and does the job well. Very happy with the responsiveness of the support team which solved an issue I had within minutes. Thanks!
Feb. 21, 2017
Alan and the team have been great to work with and helped us customize our page! We are taking this live now and excited to see our customer feedback after using. Thanks guys! ...Alec
Sept. 13, 2016
simply the best better than all the rest :-) see it in action on https://WatermansHair.com
Sept. 1, 2016
I am sorry for a delayed review but it is a tested one for sure. We have been using this app for more than 2 months now and it is fantastic. it has reduced customer queries by 40% and site looks pro. Noah from the team was very helpful in assisting with full installation. All of my requests we duly attested and executed. I wish they had a ANNUAL discounted payment option. Thanks for this! Nitin www;itokri.com
Oct. 28, 2016
Excellent Plugin to track order status. Moreover, tracktor support team gave me much instant help to fix our issues. Customer can track their shipping automatically in our store and it is quite helpful. Highly recommend TRACTOR. It integrates diverse shipping carriers and can map whatever you like. Its support team did an excellent job!
Aug. 2, 2016
This is a great app. and delivers a great user experience for customers looking to track their order. Installation is simple, the app. perfectly inherited the styles of our website, and it's a fast, intuitive user experience for customers to check the status of their order. If you're looking for a branded order tracking experience served to users right on your site, Tracktor is a good bet. It was the best of every service we tested. Kevin www.gotimegear.com
April 6, 2016
Awesome app, fits in with my theme and keeps customers on the website. Has reduced customer emails, requesting tracking before we have had a chance to send them the automated shipment email. Two thumbs up!
June 7, 2018
TheShopPad team has been exceptional in not only providing a world class product for us, but remarkably great service as well. Tracktor App was the perfect solution we were looking for that would integrate international shippers and show results in a clean and effective layout. We were thrilled when we found the app, and overjoyed when the support team - Noah & Allen went ahead and installed it on our store, fixed the layout and got us going in two days. I would definitely recommend them not only to other shopify merchants but to ALL #India Shopify merchants as well, as all of India shipping companies are already integrated in Tracktor app for our store www.IMbesharam.com Update: Reached out to Allan to help with improving the layout of the fields and tracktor page, they followed up thoroughly, and inspite of the job taking longer time due to the nature of request, it was handled professionally and cheerfully. This is GOLD standard support, which merchants like us seek.