All reviews

Rating Breakdown

  • 5
    88% (128 ratings)
  • 4
    4% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (3 ratings)
  • 1
    4% (6 ratings)

Reviews with Text

  • 95% (138)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 26, 2017

The ShopPad team was responsive in addressing my issue. Had it resolved under the hour. You guys rock

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2017

So far so Good. It is working for my store and I am enjoying it. It has cut down on a number of emails from customers asking where their orders are.

Using app

About 2 months

Total reviews

8

Average rating

4.8

5 / 5 Share

Sept. 3, 2017

Very quick to respond, answer questions, troubleshoot and make changes as needed.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 31, 2017

LOVE. I was able to really easily install this app and integrate into my store and customer emails. My shop, Babe Basics, is a dropship store, and I'm usually dealing with multiple packages per customer. Now, it's really easy for me or my customer to be able to track each component of an order in the seamlessly integrated UI. Plus, I can share the tracking page with my customers as soon as they place an order, cutting down on the number of "where is my order" emails I have to answer!

Using app

4 days

Total reviews

9

Average rating

4.8

5 / 5 Share

July 23, 2017

Super App! Works Superbly Well! A Must Have App!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

July 14, 2017

so far so good www.stp-racing-products.com

Using app

15 minutes

Total reviews

3

Average rating

4.7

5 / 5 Share

July 13, 2017

Tool is pretty neat and the support is just awesome!

Using app

5 days

Total reviews

10

Average rating

5.0

5 / 5 Share

June 19, 2017

Best tracking app ever. I love this app and I love their super fast customer service. Highly recommended!

Using app

22 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

June 14, 2017

Awesome app and customer service!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2017

Una app esencial si deseas dar un toque personal a la tienda online. Funciona muy bien y proporciona un aspecto estupendo a la información de envíos. El servicio de atención al cliente impecable. Alan me atendió en todo momento y resolvió mis dudas y adaptaciones. Genial

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2017

Great looking app and does the job well. Very happy with the responsiveness of the support team which solved an issue I had within minutes. Thanks!

Using app

Over 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 21, 2017

Alan and the team have been great to work with and helped us customize our page! We are taking this live now and excited to see our customer feedback after using. Thanks guys! ...Alec

Using app

5 days

Total reviews

13

Average rating

4.6

5 / 5 Share

Jan. 9, 2017

Did a great job setting this app for us thanks for a fast response Sam

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2016

simply the best better than all the rest :-) see it in action on https://WatermansHair.com

Using app

19 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Sept. 1, 2016

I am sorry for a delayed review but it is a tested one for sure. We have been using this app for more than 2 months now and it is fantastic. it has reduced customer queries by 40% and site looks pro. Noah from the team was very helpful in assisting with full installation. All of my requests we duly attested and executed. I wish they had a ANNUAL discounted payment option. Thanks for this! Nitin www;itokri.com

Store

Itokri

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 28, 2016

Excellent Plugin to track order status. Moreover, tracktor support team gave me much instant help to fix our issues. Customer can track their shipping automatically in our store and it is quite helpful. Highly recommend TRACTOR. It integrates diverse shipping carriers and can map whatever you like. Its support team did an excellent job!

Store

Cupshe

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 2, 2016

This is a great app. and delivers a great user experience for customers looking to track their order. Installation is simple, the app. perfectly inherited the styles of our website, and it's a fast, intuitive user experience for customers to check the status of their order. If you're looking for a branded order tracking experience served to users right on your site, Tracktor is a good bet. It was the best of every service we tested. Kevin www.gotimegear.com

Using app

20 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 20, 2016

Awesome app, saves a lot of time answering emails.

Using app

11 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

April 6, 2016

Awesome app, fits in with my theme and keeps customers on the website. Has reduced customer emails, requesting tracking before we have had a chance to send them the automated shipment email. Two thumbs up!

Using app

3 days

Total reviews

14

Average rating

4.6

5 / 5 Share

June 7, 2018

TheShopPad team has been exceptional in not only providing a world class product for us, but remarkably great service as well. Tracktor App was the perfect solution we were looking for that would integrate international shippers and show results in a clean and effective layout. We were thrilled when we found the app, and overjoyed when the support team - Noah & Allen went ahead and installed it on our store, fixed the layout and got us going in two days. I would definitely recommend them not only to other shopify merchants but to ALL #India Shopify merchants as well, as all of India shipping companies are already integrated in Tracktor app for our store www.IMbesharam.com Update: Reached out to Allan to help with improving the layout of the fields and tracktor page, they followed up thoroughly, and inspite of the job taking longer time due to the nature of request, it was handled professionally and cheerfully. This is GOLD standard support, which merchants like us seek.

Using app

Over 2 years

Total reviews

1

Average rating

5.0