All reviews

Rating Breakdown

  • 5
    91% (678 ratings)
  • 4
    4% (33 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (19 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 24, 2020

Anh was absolutely professional, kind and friendly and fixed my conern in a breeze. I am so glad for this perfect service with no wasting time and getting immediately to the heart of it. Thanks a lot for your help! I am happy now! You made my day! Best regards, Jorrit

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

July 24, 2020

This app is exactly what i was looking for. I needed custom updates such as "part is being designed" "part is being fabricated" and this is the only app I could find with these. The support team were so helpful in editing my tracking page. I wasn't font sizes changed and colors and their turn around was so quick. Thank you so much!!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2020

Great app! I very much appreciate the support team. They helped me to fix centralize my tracking page. Thanks guys)

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2020

Really the best app to track orders, fast and precise!! The support was very helpful to fix some code bugs, you deserve the 5.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2020

Had some issues with tracking updating at first but their live chat helped me fix it within an hour. I'd definitely recommend this app to help keep customers updated on their order status.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2020

Error was found quickly, thank you very much. Support was friendly and I like to write again if something is wrong.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2020

This is a very practical app. Thanks to customer service Mandy for helping me solve the problem, which is very convenient and simple!

Store

Tantaly

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 14, 2020

The customer service is great! Talked with Anh through chat, she replied fast and was very helpful! Recommend

Store

Bonsaro

Using app

11 months

Total reviews

2

Average rating

3.0

5 / 5 Share

July 6, 2020

The support team is just excellet. It took them literally like 5 minutes to answer me and fix exactly what I was concerned about. Very professional

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2020

El equipo de Tracktor es genial! Me resolvieron muchos problemas de forma muy rápida y eficiente. Además, la integración al tema de nuestra página es fantástico, porque la experiencia de usuario mejora muchísimo. Estamos muy contentos de haberlos sumado como socio estratégico a nuestro ecommerce.

Using app

3 months

Total reviews

12

Average rating

5.0

5 / 5 Share

June 29, 2020

This application definitely suit my needs. Also, they have a wonderful support team. I will recommend to use.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 29, 2020

The app works perfectly fine, and as all of the other apps from ShopPad, the customer service is perfect! Can not recommend enough.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2020

This app has resolved all tracking issues of my store. It has helped my customer a great deal. Customer satisfaction has increased.

Using app

9 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 25, 2020

This App is amazing. Emailed customer service and within a couple of hours they replied and fixed what I asked. I will be using this app for my site. You have a 14-day trial and the monthly payments are $5.99 worth the money for a great app. I've had this app for 3 days, I will keep trying it out though and get feedback from customers. One I get feedback I will be back on this to rate the app again. Get on and try it, it's cheap and affordable and it's worth the money. Thank you and i'm loving the app.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2020

Amazing app! I had a design issue with the tracking page and the support fixed it within the day - would recommend.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2020

Great help with installing the application. Looks very professional for my customers when they need to track the order.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2020

Quick and very fast response from the support team! Definitely recommend a friend to try out for this app.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2020

The app gives a very professional look on the website - the support team is super responsive and professional, Matt just helped me improve the design of the Track Your Order page and it looks amazing! :)

Store

CULBIA

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2020

BEST APP!!!!! AND VERY GOOD CUSTOMER SERVICES! LOVE THIS GUYS! !!!!!The application works well!! Recommended

Store

HIPOK

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

June 11, 2020

Very fast response from support and helpful. Immediate fixes. I highly recommend this app. Thank you!

Using app

Almost 2 years

Total reviews

7

Average rating

5.0