ESENG-DE review for Hextom AI Translate & Currency

I am sorry to give only 1 star, but I really had bad experience with is App and also from the support team. The App translated our brand name to NOT or NON into different language, when I contacted the support team, they sent me the same mistake from screen cut of Google translater, BUT when I check with Google translater, there is no any mistake. Of course, I aked further, unfortunately I got always auto reples as below: Your request (94xxx) has been updated. To add additional comments, reply to this email. I have to unload this APP!