All reviews

Rating Breakdown

  • 5
    90% (19 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    5% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (21)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 23, 2025

This app saves me so much time! The translations are accurate and read naturally — not like machine translation. A must-have for Shopify stores selling worldwide!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

As a small e-commerce business, I've been searching for a translation plugin that is easy to operate, supports multiple AI models, and is reasonably priced to meet my website's SEO needs across various regions. After trying Ciwi.ai, I believe this is currently the plugin that best meets my requirements, particularly with its outstanding customer support. Whenever I encounter issues and seek assistance, I always receive timely responses and guidance from real technical staff. In fact, they typically help with the operations directly - I simply need to state my requirements. This is what I value most: a product that is always responsive. Therefore, I highly recommend that individuals and businesses with similar needs give this plugin a try. I'm confident you'll arrive at an assessment similar to mine.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

提了一些需求(比如搜索产品)很快就实现了,在线客服响应及时,还是蛮不错

Store

Ecowitt

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Very useful app for translations, perfect support, the support manager was professional and efficient in solving a small problem for me

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Great app for multilingual translations. The support team is incredibly responsive — they help almost immediately. Highly recommended!

Store

Cafero

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

I really like their approach, combining points purchases with a subscription model. My initial orders were small, but my customers were scattered. I stumbled upon this app because it supports Chinese, which is amazing. There are so few apps in the app store that support Chinese, and even fewer translation apps. If a translation app doesn't even support a language I understand, I don't see the point. So I chose Ciwi.ai, and it didn't disappoint. I've noticed a significant increase in my conversion rate. This is my first time subscribing to an app, and I plan to continue using it. I look forward to seeing more updates from Ciwi. I give it five stars for its excellent customer support and user interface.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

This translation plugin is the best one I’ve ever used! It’s really reasonably priced and has no other messy fees! Highly recommended, and the settings are very sensible. Customer service also responds very quickly! But never use Translate & Currency — they have an auto-charge feature and deducted $1,000 without my knowledge. Do not use Translate & Currency!

Using app

5 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 6, 2025

Nice app, simple and be our workhorse, we can see it improve step by step.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

Absolutely love this app! The support team is amazing — super friendly and always quick to respond whenever I have a question. The app itself is very easy to use and works perfectly for translating our store content.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 29, 2025

商人推我的,不算贵,用起来挺不错的

Using app

15 days

Total reviews

13

Average rating

5.0

5 / 5 Share

July 8, 2025

The app does the job and the support is reactive and supportive. Must have !

Store

ThiGui

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2025

We've been using this translation app for a while, and it's been excellent. The customer service is fast and very helpful — every time we had a question, they responded quickly and solved it efficiently. One of the standout features is the ability to choose different LLMs for translation. The translations aren't just word-for-word; they take the context into account, which makes the final result much more natural and accurate. Special thanks to Allen for his outstanding support — he’s been incredibly helpful throughout. Highly recommended! 中文的服务支持太棒了,比邮件回复的体验好太多!而且会用心聆听用户的需求,给出迅速、快捷的支持! 闭眼冲!

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 13, 2025

This app is incredibly helpful for fast and accurate translations—practically error-free. Yes, you do pay credits for translations (unless you connect your own API), but in return, you avoid the hassle of dealing with human translators and wasted time. The support team is responsive and very professional. In our case, we managed to translate an entire language in just 3 hours—a phenomenal speed compared to the 5–10 days it used to take us before. Highly recommended if you value efficiency, speed, and reliability in your translation workflow.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2025

The translation quality is very good, and the speed is also fast. Customer service response and problem-solving speed are very fast.

Store

5SION

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2025

A very useful plugin with a very accurate translation

Store

KARKKI

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

It's very user-friendly. The official translation app only supports two languages, which perfectly makes up for that shortcoming. Moreover, it's more convenient to use than other applications. The customer response is also very prompt, which has helped me solve a lot of problems.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

I tried this app,the great side is very easy to use. And the translation result is perfectly displayed, not feel like a third-party plug-in, pretty immpresive. I used it for my 4th and 5th language(shopify only provide 3 languages).

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Second try to use this app. Got helpful and realtime support from developer.

Using app

1 day

Total reviews

2

Average rating

2.5

Developer Reply

Hello, sorry for the issues and inconvenience caused. We’ve checked and confirmed that the translation feature is working correctly, but we’re unsure why the text wasn’t displaying properly when you checked it. We suspect it might be due to your browser automatically translating or a translation plugin interfering with the app’s functionality. We’ve completed the translation work for your site. If you need further translation, you can reinstall the app and notify us. We will manually assist with the process. If you have any other issues, please feel free to contact us, and we will respond as soon as possible.

5 / 5 Share

Jan. 23, 2025

This software is very easy to use. When you have a need, you can communicate with the technicians and get feedback immediately and handle it. The efficiency is very high and the fee is not high.

Using app

About 8 hours

Total reviews

1

Average rating

5.0