Triple Whale
All reviews
The support of Juan has been really great and responsive. He keeps going until he figures out the issue / complaint. 5 Star Customer Support!
best cost value tool for tracking
Tech support and sales team are
Very good app, I haven't used it before, I hope it really helps me.
Outstanding - as a business we've grown from a starter package to the advanced enterprise package. Without Triple Whale, we would not have been able to accelerate our growth. The tools are A+ and the integrations have consistently worked with minimal effort to maintain. Perfect combination of low barrier to entry for starters and very high ceiling for those wanting to tweak it to their needs. Integral part of our business, not just add-on software.
Thank you for the kind words! We’re thrilled Triple Whale is helping you scale with reliable integrations and tools that adapt to your needs. Appreciate you being with us! 🐳
Best app i've used to track profit/loss great for beginners!
Thank you for the review! We appreciate your feedback!
Akil and the team at Triple Whale have been easy to deal with and the software is a real bonus to our buisiness. We use it daily to track our performance and it brings eveything together for us as a business! Thanks heaps.
Thanks for the kind words—we’re glad Triple Whale has been valuable for your business.
Triple Whale is the gold standard and leading platform for mulit channel analytics for ecom brands. They combine great technology and superb customer services. The tech is great and the team really shines. Recommend!
Thank you for your review! We’re glad Triple Whale has been impactful, and appreciate the recommendation.
Excellent analytics and responsive customer service
Thanks so much—we’re glad to hear it!
very helpful team and great app overall
Thank you for your feedback. A member of our team will be in touch shortly to help resolve this issue.
Customer service has been excellent. The team is quick to respond and genuinely helpful. We made changes part-way through and needed updates to our account, everything was handled quickly and smoothly.
An amazing experience... once you setup the minimal integrations required with Shopify and your Martech stack, we have been constantly wowed by the way the Moby LLM really makes use of the "localized" marketing knowledge and analytical structure that you would expect from a company like Triple Whale to offer. Here is where Moby stands out from ChatGPT -which we use extensively BTW: you really get that thoroughness that with ChatGPT you would need to sift through and work out the agentic structure to make it all work for you, whereas with Moby its all about loading the necessary data and letting it run its reports and dashboards to then begin the in-depth and insightful discussions. From your most abstract strategic definitions down to the grinded down tactical efforts, Moby seriously speeds up the time to market metric for your marketing ops -let alone the pep-up in quality enablement you will quickly be aware and fond of. Thank you Triple Whale team!
Thank you so much for the thoughtful review! We are thrilled to hear Moby has been so helpful!
I had an amazing experience with Triple Whale support. She was incredibly quick to respond and solved every question and issue I had without any hassle. It was just chop chop chop – everything got fixed in no time. This is exactly how support should be: efficient, clear, and straight to the point. Huge thanks!
We use TripleWhale religiously to track attribution across all channels.
Triple Whale has been great — clean layout, fast, and exactly what you need to stay on top of your numbers. Everything’s in one place and it just works. Shoutout to Juan and Nenya from customer service, your support was solid.
Triple Whale has been a game changer for our eCommerce analytics. It brings all our data into one place, making it way easier to track performance and make smarter decisions. The dashboard is intuitive, and the insights are actually actionable. Highly recommend for any DTC brand looking to scale.
Our time with Triple Whale has been great. Set up was quick and adding new integrations is easy. The feature set leaves almost nothing to be desired. Mike over there has been a wonderful asset with so much knowledge and has been a joy to work with. We have been able to turn our long attribution window caused by a high AOV into insights that have our ads performing stellarly compared to last year. The new additions to their AI have had some hiccups at the start, but are turning into a powerful workflow tool for us, generating reports for stakeholders and our marketing team with ease.
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