All reviews

Rating Breakdown

  • 5
    83% (38 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    13% (6 ratings)
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5 / 5 Share

Oct. 16, 2023

Triple Whale has been fundamental for us in better understanding the true performance and attribution of our advertising campaigns. We now have clearer insight into where to optimize our ad budgets and know which creative is winning as well as which ones are under performing. Not only has this allowed us to generate more sales, but it has also enabled us to be more profitable by making better decisions in our accounts!

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Triplewhale provides an excellent dashboard that lets me review the ROI of all eCommerce ads and ways for me to enter my site budget to track my store's profit. Rather than simply believing what my vendors say about the effectiveness of their ads, TripleWhale provides a new perspective for me to assess if my ad vendors are generating the desired results. Everyone I worked with Triplewhale was great, especially, Renee Scrybalo, who was patient and answered my questions promptly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Big fan of TripleWhale, it is the basis for our media attribution, and the analytics/reporting capability makes understanding our performance related metrics simple. We couldn't operate (as efficiently) without it. Highly recommend.

Store

CDLP

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2023

While we love analysing endless spreadsheets and data, each marketing platform is biased towards its own efforts, constantly over-representing their part in our wider marketing efforts. Triple Whale acts as an impartial middle-ground that helps us understand what is accurate and what is puffery from marketing dashboards. Surprisingly easy to set up, and their Account Managers are very helpful. It's helped us understand what is and isn't performing, and where to divert our marketing budgets.

Using app

3 months

Total reviews

7

Average rating

4.1

5 / 5 Share

July 28, 2023

Great software, great team, great support...AND it always gets better. They are doing things right and its reflected in how the customers pain of disconnect is so high. But it's high because of the company as much as the software.

Using app

About 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

July 27, 2023

Huge fan of Triple Whale! Definitely a game changer for all around analytics, and in particular for making decisions on paid ads.

Store

Pow

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2023

The foundation for all of our paid advertising programs. If you are, or plan to be running ads on FB, Instagram, Tiktok, Youtube, etc. then 3x Whale pays for itself if you invest in getting comfortable with using your reporting to guide your spend and creative decisions. An essential day 1 part of any brands Shopify tech and marketing stack.

Store

airshop

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 27, 2023

Triple Whale has a been a lifesaver for our small business. Even if you use a small fraction of the features available I am sure you will find value that far outweighs the monthly cost (which is very fairly priced in my opinion.) We rely heavily on their integrated dashboard that brings all of our attribution (and other) metrics together in one place, allowing us to make decisions on ad spend, creative, etc. without logging into every individual ad platform to cross reference and make sense of their individual data. We have also been extremely impressed with Triple Whale's customer service and the private slack channel for customers. Tons of wicked smart people in there! Finally, TW is constantly innovating, exploring AI content generation, AI marketing assistance, etc. They are transparent about their roadmap, successes and even when they make a mistake. I appreciate this as a customer and can't wait to see how the platform grows and evolves.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2023

Cannot live without. Would be Dead in the water on paid traffic. So many features that give extensive insight into the customer journey.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2023

Triple Whale is great not only as an attribution platform to help you feel more confident about click data across multiple ad platforms, but also as a dependable dashboard providing insights into valuable, necessary business metrics for media efficiency, profitability, and customer value. The customer support is top notch as well.

Store

Aloha

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

July 17, 2023

Triplewhale is a must in 2023. Before having triplewhale we had no idea where we going with our business and our decisions were always no the right moves. They been helping us a lot in 100% accurate tracking and making good decisions especially at scale. Their dashboard is just amazing and provide a clear overview over major business KPIs + not to forget, their CS is just amazing and alwaays available to help. Such a great community over TW slack group and tons of value, anyhhting related to ecom, branding, marketing, name it ... ! Thanks again TW !!

Store

Bloomie

Using app

12 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Dec. 10, 2021

Fantastic App! I'm insanely excited to have a single source of truth. Cannot wait to onboard for the triple pixel beta next week. Blessings to you all.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

Incredibly easy to use, the plugin to shopify i great and the mobile app is killer. I've literally used all the other data integrator apps and nothing comes close to this in terms of usability and customisation. The team are also super responsive and are always coming out with new features to help us understand what's happening in the business. Highly recommended ⭐⭐⭐⭐⭐

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 6, 2021

I absolutely love this app! It helps me all day with real-time profit to help with live scaling and to have a full understanding of my business at all times! 10/10 recommend to all Shopify eccomerce owners.

Using app

16 days

Total reviews

7

Average rating

4.6

5 / 5 Share

April 29, 2021

Excellent app! Finally found something that gives me a complete birds eye view of sales and marketing metrics. The developers are extremely responsive as well and are constantly adding new features to improve usability and speed. Highly recommend!

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

The app is so clean and easy to use. Just input your basic stats like COGS and link it to your fb ad account and youre more or less ready to rock. It has a tone of awesome features like it shows you your ROAS. You can set an alarm tone for when you go bellow a specific ROAS which is really cool. All round its a great app to have both on your mobile and shopify

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2020

I use this app alot, really helps me keep track of my live Profit for the day and ROAS, really helpful and i have the app on my phone so i can keep track on the go, Must have in my opinion

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

I am new to ecommerce and am learning 'all the things' all at once. Triple Whale has helped me have a ton of data in ONE place to keep me focused. Easy to install. Easy to integrate and setup. Super bonus of having my Google Ads to compare to Facebook all on one screen. THANK YOU Triple Whale!

Using app

Over 1 year

Total reviews

6

Average rating

4.8