All reviews

Rating Breakdown

  • 5
    80% (60 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    17% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 7, 2024

Triple Whale has been great for our company! Keeping track of ad spends across many different platforms is a breeze. I love how I can customize my dashboard to view whichever key metrics I prefer. Also, taking a deep dive into my data is super easy, very happy with it so far!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 8, 2024

TripleWhale is a game-changer if you're serious about scaling your business. Having used the app, I can say that it’s an essential tool for any eCommerce store owner. The Facebook dashboard alone doesn’t cut it. TripleWhale fills in the gaps with precise, actionable data that’s crucial for hitting your targets.

Using app

5 months

Total reviews

16

Average rating

5.0

5 / 5 Share

May 28, 2024

Whether it’s sudden traffic spikes, conversion drops, or mysterious abandoned carts, the app surfaces these insights. You’ll feel like Captain Ahab chasing the white whale of optimization.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 20, 2024

I think this is a must have for anyone on shopify. Great tool,it provides all the details I need in a simple way, enabling me to get accurate and critical data, anytime I need it. 10/10

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2024

Great app to tackle a difficult problem. Not sure why Shopify doesn't build in a better tool in-house.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 8, 2024

App is great. I like the variety of attribution models. What really sold me is the customer service from my account rep. He was eager to help, asked me to set up a follow up meeting, recorded everything so I can reference later and was efficient. That, to me, is worth the price.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Great customer service and great software to use to track daily profits

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Total Impact Attribution has completely changed our business. Great work by the developers. The dashboard, which we can use to check our profits, is also very accurate.

Using app

11 months

Total reviews

10

Average rating

4.1

5 / 5 Share

Nov. 30, 2023

If you aren't using Triple Whale for tracking then you should. Take guesswork away it tracks exactly like you want it and am now able to scale with proper actionable insights unlike statistical modelling with Facebook ads. I am able to see the errors in facebook ads in comparison to what is actually coming through on triple and since I have been able to put significant increase in spend in the right places 10/10

Using app

About 2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 21, 2023

great app. helps tremendously, maggie in customer support is such a great help. highly recommend.

Store

Ponyjet

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

The one thing that separates is the level of support these guys give consistently i have used them for over 2 years and don't feel the need to try other softwares sometimes the grass is green enough. This software is a must for anyone trying to run an efficient business and scale obcourse.

Using app

Over 1 year

Total reviews

34

Average rating

2.3

5 / 5 Share

Nov. 13, 2023

We have absolutely loved switching over to Triple whale this past year! It has been so helpful in our weekly reporting, and the constant influx of new and improves features is unmatched! They are constantly improving, and are a great source of truth for us. We use triple whale to scale and analyze a lot of our spend within our ad accounts, and have loved incorporating it into our daily performance review!

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

TripleWhale is a great service for paid media attribution, but the recent addition of Amazon data has made it even more valuable for us. We now have a true Business Intelligence dashboard integrating all our e-commerce sales and paid media channels with relevant metrics for decision making. For $200 a month, nothing else comes close. It's great to see that they are continually improving the app with more and more features. Thanks guys!

Using app

4 months

Total reviews

8

Average rating

4.6

5 / 5 Share

Nov. 9, 2023

The most important app to have if you're serious about scaling is definitely TripleWhale. The Facebook dashboard will only get you so far, and if you're aiming to crush your goals, you know that data is key. The exact data you've been craving is all at TripleWhale. You won't regret a single penny spent on it, and the best part is, if you ever need help with setup, technical issues, or anything in general, their customer service team is super helpful. You'll also get your own success manager — for us, it's Jenna, and she's incredibly responsive and helpful with our requests!

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Eli always on hand to help.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Great tool. Easy to configure and get it going especially if you are on Shopify. Good support.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

There are only a handful of apps that we use and this one is special. Triple Whale allows me to see my spend vs revenue across all marketing platforms from Amazon to Meta to Google and more... its so helpful to understand the business on an hour to hour basis because if ads are not running you will know pretty quickly that there is an issue and a quick check of the app every few hours keeps me in the loop. Other apps we recommends are Finaloop ( replaces accountant fees completely) and pretty Damn Quick (checkout) and our favorite is LABL (shipping insurance) but they give you a % of revenue) which is MUCH better than Route in every way. I hope this helps whoever is reading it and feel free to DM us on @castleflexx socials to say hello and ask for advice anytime! Dan Castle | CastleFlexx.com

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

After testing the tool for a few weeks, we can definitely see how it can add value to a business. -Consolidate information from multiple sources -Understand customer traffic and purchases -Cross validate on platform metrics versus several attribution models -Gain confidence in budget allocation -Analyse ROI on various initiatives plus much more additional functionality, such as automated reporting, custom metrics, anomaly detection, OOS updates, cohort analysis. It is worth noting that setting up was pretty straight forward, and the CS team is always happy to help. While confident in my current appraisal, I mean to revise this review once I've had time to action on the insights that the tool is already providing us with.

Using app

About 1 month

Total reviews

13

Average rating

4.9

5 / 5 Share

Nov. 1, 2023

TW has been a game changer as far as visibility into paid performance for Swoveralls. We've only scratched the surface of what it can do, but it's ease of use and the helpful support behind the tool has helped level up our marketing game.

Using app

6 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Excellent!

Store

Pip

Using app

Over 2 years

Total reviews

1

Average rating

5.0