TP: True Profit Analytics
TrueProfit tracks accurate Net Profit with real-time analytics
Rating
5.0
feedback
739
chart
#65
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
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Less than a day
24%
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Less than a month
30%
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Less than a year
37%
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More than a year
6%
Reviews Summary
TrueProfit is highly praised for its exceptional customer support, with team members like Vani, Durra, Grace, and Gabriel receiving specific mentions for their prompt and helpful assistance. Users appreciate the app's ease of setup and its ability to provide accurate profit tracking, especially when it comes to understanding net profit by factoring in various costs like product costs, shipping, fees, and ad spend. The interface is highlighted for its convenience and user-friendly design. However, some users find the app to be slightly overpriced for the features it offers, particularly in terms of manual data entry for expenses outside of Shopify and the lack of integration with platforms like QuickBooks for bulk importing expenses. Despite this, the majority of reviews emphasize the value of TrueProfit for e-commerce businesses looking for precise profit analytics and reliable customer support.
Highlights
Review RSS Feed
All reviews
March 24, 2026
We’ve had a really great experience with the customer support team — they’ve been incredibly helpful, responsive, and provide clear guidance. The app also seems quite accurate and provides all the essential data points needed to truly understand business performance and profitability. It makes analyzing numbers much simpler and more actionable. Overall, both the support and the product have been impressive and genuinely valuable.
March 22, 2026
Grace was really helpful in helping me maximize the platform's use! Thank you, Grace!
Hello Ordinarily Jas store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Grace True Profit
March 22, 2026
Great app also great suppport chat . Durra help me to set up everything so fast via google meet
Hello DEZLEN store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team
March 21, 2026
Durra was very good and helped me solve my problem!! :)
Hello NutriPet store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team
March 20, 2026
amazing service fast resposne easy app to use and track profit orders
Hello lily store admin, Thank you so much for your kind words and your honest feedback! We're committed to improving the product day by day to better meet customers' needs, so your feedback is already being recorded by our team. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Lana TrueProfit Support Team
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