Rating

5.0

feedback

751

Reviews

chart

#69

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    8%
  • Less than a month
    24%
  • Less than a year
    55%
  • More than a year
    8%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service and support provided by team members like Vani, Durra, Grace, and others. Users appreciate the fast response times, knowledgeable assistance, and dedication to resolving issues efficiently. The app itself is highly regarded for its intuitive interface, ease of use, and effectiveness in tracking financial metrics like profit and loss. Customers also highlight the app's ability to streamline financial tracking and provide valuable insights for making informed business decisions. However, there are a few mentions of high pricing and hidden costs, which some users found concerning.

Highlights

Excellent Customer Service and Support
Intuitive Interface and Ease of Use
Effective Financial Tracking
High Pricing and Hidden Costs

Rating Breakdown

  • 5
    96% (718 ratings)
  • 4
    1% (11 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 27, 2025

Great app and helpful support! I'm really enjoying this app so far. It's been very useful for tracking my product costs (COGS) and understanding my store’s profitability better. The interface is clear and easy to use, and the support team has been super helpful and quick to respond whenever I had questions. Highly recommended for anyone looking to manage their costs more efficiently!

Using app

--

Total reviews

6

Average rating

5.0

Developer Reply

Hello Pulseras de Ámbar de Chiapas y Minerales store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io. Best regards, Vani True Profit

5 / 5 Share

March 26, 2025

Vani from True Profit surprised me with speed and quality of support. Really appreciated.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello Nueva Nova store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io. Best regards, Vani True Profit

5 / 5 Share

March 26, 2025

Today I had the pleasure of receiving help from Vani. She was great in helping me setup the account, and answering any questions I had. Great work!

Store

FITKIT

Using app

About 18 hours

Total reviews

3

Average rating

4.7

Developer Reply

Hello FITKIT store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io. Best regards, Vani True Profit

5 / 5 Share

March 25, 2025

Super Helpful tool, awesome Chat Support, First time I reached out to them, I was assisted by Grace and she got everything working in minutes!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hello Wallpick store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io. Best regards, Grace True Profit

5 / 5 Share

March 24, 2025

agile technical support

Using app

4 months

Total reviews

15

Average rating

4.7

Developer Reply

Hello Black Limba store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io. Best regards, Durra True Profit

All reviews

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