TP: True Profit Analytics for Shopify

TP: True Profit Analytics

TrueProfit tracks accurate Net Profit with real-time analytics

Rating

5.0

feedback

713

Reviews

chart

#60

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    24%
  • Less than a month
    30%
  • Less than a year
    36%
  • More than a year
    6%

Reviews Summary

The reviews for the True Profit Shopify App are overwhelmingly positive, with users praising the app's ease of setup, customer support, and helpful features. Many users highlighted the exceptional assistance they received from customer support representatives like Vani, Durra, Grace, and Gabriel. The app was commended for its ability to track revenue and profits accurately, provide clear reporting, and offer valuable insights for businesses. Users appreciated the quick responses and thorough guidance provided by the support team, making the overall experience with True Profit highly recommended.

Highlights

Positive customer support experience and assistance from Vani, Durra, Grace, and Gabriel
Ease of setup and user-friendly features
Accurate profit tracking and reporting
Valuable insights for businesses
Quick and thorough responses from customer support

Rating Breakdown

  • 5
    97% (695 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 96% (680)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 11, 2026

Phenomenal customer service

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Atendimento 5 estrelas! A Durra foi sensacional, muito paciente e prestativa. O suporte fez toda a diferença. Parabéns!

Store

HIM Co.

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

TrueProfit has been a game-changer for tracking real profit in real time. It gives me a much clearer view of net profit by factoring in product costs, shipping, fees, and ad spend—far beyond the basic Shopify reports. The Marketing Attribution insights are also very useful for understanding where orders are coming from and making better budget decisions. Support has been excellent. Durra was fast, patient, and very clear in explaining how the tracking and attribution work, and helped me configure things the right way. Highly recommended if you want accurate margins and smarter decisions across your store(s).

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2026

Durra helped me to set it up

Store

Kosen

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

I just wanted to take a moment to sincerely thank you for your help and support. Your team has been very responsive, clear, and professional, and it really makes a difference when managing costs and profitability with confidence. I truly appreciate the level of detail and care Durra put into her explanations. I’ll be happy to leave a positive review highlighting the quality of your support and the value TrueProfit provides for e-commerce businesses. Thank you again for the great work—keep it up.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Esther Valora store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team

All reviews

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