TP: True Profit Analytics
TrueProfit tracks accurate Net Profit with real-time analytics
Rating
4.9
feedback
690
chart
#56
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
24%
-
Less than a month
28%
-
Less than a year
37%
-
More than a year
6%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by team members like Vani, Durra, Grace, and Gabriel. Users appreciate the app's functionality in tracking expenses, setting up cost of goods, and providing detailed analytics. The intuitive interface and ease of use have been highlighted as major strengths of the app. However, some users mentioned concerns about the pricing being on the higher side for the features offered. Overall, the app is highly recommended for its efficiency in tracking profits and expenses, along with the exceptional customer service.
Highlights
Review RSS Feed
All reviews
Jan. 21, 2026
Perfect app for profit tracking when you already have attribution software. It's clean, simple to use, and easy to customize for max accuracy. I was having a small issue with configuration and Grace came in to safe the day quickly and easily. Highly recommended!
Jan. 21, 2026
Vani gave me the best customer service. 10/10
Hello Techit store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team
Jan. 20, 2026
The new features in TrueProfit have been extremely helpful for our store. The transaction fee syncing with Stripe works much better now, and the overall reporting feels more accurate and reliable. What I appreciate the most is the support team they are fast, friendly, and genuinely committed to solving any issue. The DEV team followed up closely, explained everything clearly, and made sure everything was working properly on our side. Highly recommended. Excellent app and even better customer service.
Hello Wellfood store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team
Jan. 20, 2026
GRACE was great and very quick to respond.
Hello ESPK Goods store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team
Jan. 20, 2026
AVOID! There's better Profit Apps out there! We've been using this app for 3-years, and they've given us 1-week notice to either accept a 400% price increase from our legacy plan (which we got for being one of their first users) or be banned from the app. If you're considering this app, don't! There's better alternatives, and ones with better support who don't throw away their legacy users with zero thought.
Hi Dylan Garrod, We’d like to clarify a few points for transparency. This was not a sudden or arbitrary change, and users were not banned for declining a plan change. Merchants are always free to decide whether TrueProfit continues to fit their business needs. Over the past few years, TrueProfit has evolved significantly, including major infrastructure and architectural upgrades required to continue developing, supporting, and improving the app. As part of this transition, certain legacy plans created many years ago under a very different product scope are no longer sustainable. Affected users were contacted directly in advance and provided with a transition offer, giving time to continue using the app and evaluate the current version before moving to standard pricing. We understand pricing changes can be frustrating, and we respect that every merchant can choose the tools that work best for them. We appreciate the feedback and wish you success with whichever solution you choose. Best regards, Harper TrueProfit Team
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