Rating

5.0

feedback

637

Reviews

chart

#55

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    24%
  • Less than a month
    29%
  • Less than a year
    36%
  • More than a year
    6%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Users highlighted the app's effectiveness in tracking profits accurately and in real-time, helping them make informed business decisions. The support team, especially individuals like Durra, Vani, Grace, and Gabriel, were commended for their patience, knowledge, and quick responses to queries and issues. Users appreciated the clear explanations and guidance offered by the support team, making the setup process smooth and efficient. Overall, the app was described as a must-have for understanding true profitability and scaling based on real numbers, with users highly recommending it to other store owners.

Highlights

Positive customer support experience
Accurate and real-time profit tracking
Efficient setup process
Highly recommended for understanding true profitability
Effective in making informed business decisions

Rating Breakdown

  • 5
    98% (623 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 96% (609)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 18, 2025

Grace was a very solid customer support leader that helped me with all my enquiries cheers to her!

Store

Seloura

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Amazing app and support and thanks to "Durra" for the help !

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Support team is super helpful! Spoke with Vani and helped me out with no issues whatsoever. Highly recommend!

Store

Volenci

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 12, 2025

Great support from Grace! She was awesome : )

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello SoleBrace® | Built for the Grind store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

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