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TP: True Profit Analytics
Track real-time True Profit for Shopify.
Rating
4.9
feedback
707
chart
#65
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by individuals like Vani, Durra, Grace, and Gabriel. Users appreciate the real-time analytical results, ease of use, and the app's ability to track profits and expenses effectively. The support team is highlighted for being responsive, helpful, and knowledgeable, assisting users with setup, customizations, and problem-solving. Some users mentioned that the app offers more features compared to the Shopify dashboard and that the support team goes above and beyond to ensure customer satisfaction. However, there was one negative review mentioning unexpected high costs and lack of transparency in billing.
Highlights
Rating Breakdown
All reviews
Feb. 20, 2025
Vani was incredibly helpful and provided quick and competent support! Thanks to her assistance, I now have a much better overview and was able to resolve my issue effortlessly. The support was friendly, professional, and efficient – exactly what you would hope for. Thank you, Vani! I highly recommend the TrueProfit support team!
Hello HANNA - SilberzauberCrafts store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Vani True Profit
Feb. 20, 2025
Great support, very good customer service!
Hello Belevita store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Vani True Profit
Feb. 20, 2025
Awesome customer Service! got my problem with cogs sorted ASAP defiantly recommend :)
Hello MrBarks store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Grace True Profit
Feb. 19, 2025
Lana, handled the situation very well with clear screenshots which lead to a swift resolution of the issue at hand. Highly recommended.
Hello LuxuryNation store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our COGS by Zone feature, which allows you to track and manage your cost of goods sold (COGS) by specific geographic zones. This feature helps you better understand and optimize your expenses based on location, ultimately improving your pricing strategies and profit margins. If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Lana TP: True Profit Analytics
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