TP: True Profit Analytics
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Really love this app. Vali helped me to set up everything. She's really really good. Love it!!!!! She helped me set up the COGS & everything step by step.
Hello Nourii store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team
Muy eficaz el soporte de trueprofit atentos en todo momento, gracias a Vani que me resolvió, sin yo notificarle, ella resolvió a mi problema.
Hello Vera Lucenti store admin, Thank you so much for your kind words! We're delighted to hear that you've had a positive experience with our app. We'd also like to highlight one of our most valuable features: Ad Revenue Integration. By connecting your advertising platforms, TrueProfit can automatically sync your ad spend data, giving you a more accurate view of your profits and marketing performance in one place. You can learn more about how the integration works here: https://helpdesk.trueprofit.io/en/articles/13127685-integration-sync-rules-data-frequency-and-connection-method If you have any questions about setting it up, feel free to reach out. We'd be happy to help. Best regards, Vani TrueProfit Support Team
SCAMMERS!!!! They keep charging after cancelling subscription ALERTT!!!! DO NOT GO IN BUSINESS WITH THEM!! They kept charging for months AFTER cancelling the subscription because I forgot to also uninstall the app from Shopify (which does nothing anymore after cancelling the subscription). They anyways kept charging money and refuse to refund as they "follow shopify guidelines" and "can't do anything about it" It's just a weak excuse to scam you out of your money, watch out!!!
Hi Livit New York store admin, Thank you for sharing your feedback. We're sorry to hear about your experience and understand why the charge was frustrating. After carefully reviewing the billing records, we found that your 30 days billing cycle began on May 8 2026 and remained active until June 7 2026. While the subscription was canceled on May 25 2026, the billing cycle that had already started continued through its scheduled end date. The charge in question was therefore associated with the May 8 2026 to June 7 2026 billing period, rather than a new billing cycle after cancellation. One aspect that can be confusing is that Shopify processes app charges on the store's regular Shopify invoice date. In this case, the charge appeared on June 7 because that was your Shopify billing date, even though it related to the previous billing period. We understand how this timing can be confusing, which is why we've reached out to you directly via email with a detailed explanation and supporting information regarding the billing timeline. We've also been working with you directly to find a fair resolution and would greatly appreciate the opportunity to continue the conversation there and address any remaining concerns you may have. Thank you for your time, and we look forward to hearing from you. Best regards, Harper TrueProfit Team
Kind, and helpful support. Thanks a lot to Durra, who has helped me solve my issues that i had, and help me figure things out.
Hello mysera store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Durra TrueProfit Support Team
Van was amazing, helped with the new store set up
Hello Zanttorini Outlet store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team
Great app, vani from customer support was a lot of help when it comes to sorting things out.
Hello Klueni store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team
Good app that gives you clear control of daily results little bit expensive to just show statistic though.
Hello Grownatural.se store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Vani
True Profit is an absolute must-have for any serious Shopify store I've been using True Profit for several months now and honestly, I can't imagine running my store without it anymore. Before, I had to manually pull data from Shopify, Meta Ads, and multiple spreadsheets just to figure out whether I was actually making money. Now everything is in one place, updated in real time. The biggest game-changer for me is the real net profit view — the app factors in product costs, Shopify fees, ad spend, and refunds all at once. I know exactly how much I'm making on each order, not just what my revenue looks like. That's a huge shift in how you manage your business day to day. The integration with Meta and Google Ads works flawlessly — ad spend syncs automatically and I can instantly see ROAS and breakeven at the campaign level. No more manual calculations to figure out whether a campaign is actually profitable. I also love the per-product P&L breakdown — I now know which products are genuinely driving margin and which ones are just generating traffic. This alone helped me make smarter decisions around promotions and inventory planning. The app itself is intuitive, the dashboard is clean, and the support team is responsive and actually helpful. If you're serious about e-commerce and want to make decisions based on real data rather than just top-line revenue — True Profit pays for itself very quickly. Highly recommend!
Hello SmartLensAI.pl store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team
Gabriel is the best support ever i got in an app ! Thank you Gabriel!
Hello Corsene store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about another powerful feature: Custom Metrics. This feature allows you to create and track personalized business metrics that matter most to your store. By customizing the data you monitor, you can gain deeper insights into your performance and make more informed business decisions based on your unique goals. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/12856190-set-up-custom-metrics Best regards, Gabriel TrueProfit Support Team
I've been using TrueProfit for a while now, and it has made tracking my store's profitability much easier. The dashboard is intuitive, and I appreciate how it automatically calculates key metrics like net profit, ad costs, shipping expenses, and other business expenses in one place. What stands out most is the responsive support team. Whenever I encountered an issue or had questions about my data, the team was quick to investigate and provide clear explanations. Their willingness to listen to feedback and continuously improve the app gives me confidence in using it for my business. Overall, TrueProfit is a valuable tool for eCommerce store owners who want better visibility into their financial performance and make data-driven decisions.
Hello AlureSmile store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team
Hello Lola Peach store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Custom Costs. This feature allows you to add and track additional business expenses that may not be automatically imported into TrueProfit, helping you get a more accurate view of your profitability and make better business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/collections/19026183-custom-costs Best regards, Grace TrueProfit Support Team
This app is a must need to see how much you're actually making in profit and saves you a lot of time to always have to calculate it yourself. Durra over there on the support team is doing great at making sure we aren't running around like a chicken to make sure our profits are right
Hello GowiLab store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Durra TrueProfit Support Team
10/10
Hello Tienda Online store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Vani TrueProfit Support Team
Hello ANAVRIN® store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about another helpful feature: Automatic Shopify Payment Gateway & PayPal Fee Sync. TrueProfit automatically syncs transaction fees from Shopify Payments and PayPal directly into your reports, so you can track your actual profit more accurately without any manual setup or additional configuration. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Durra TrueProfit Support Team
Amazing app, clean dashboard and really nice support from Durra!
Hello My Peptides Lab store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team
Durra was awesome. The fixed my issue of undertracking within minutes, couldnt have asked for a better support agent!
Hello Little Madu store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team
Muy buen servicio de app y el servicio que me ha dado Vicky. 10/10
Hello Nalua Skincare store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vicky TrueProfit Support Team
The App is great and support is fast responding, specially thanks to VANI who helped me fix some bugs
Hello Costenia store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Vani TrueProfit Support Team
Excelente ayuda de Vani
Hello AlureSmile store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about another helpful feature: Integrate Dropshipping Platforms. TrueProfit supports integration with various dropshipping platforms, allowing product costs and related data to be synced automatically into your profit reports. This helps you save time on manual tracking and maintain more accurate profit calculations across your business. You can learn more about the supported integrations and how they work here: https://helpdesk.trueprofit.io/en/collections/12821104-integrate-dropshipping-platforms Best regards, Vani TrueProfit Support Team
Responsive and light fast support from Grace
Hello Cosyra store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team
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