All reviews

Rating Breakdown

  • 5
    98% (760 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 96% (742)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 23, 2026

Durra was awesome. The fixed my issue of undertracking within minutes, couldnt have asked for a better support agent!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Little Madu store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team

5 / 5 Share

May 22, 2026

Muy buen servicio de app y el servicio que me ha dado Vicky. 10/10

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Nalua Skincare store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vicky TrueProfit Support Team

5 / 5 Share

May 22, 2026

The App is great and support is fast responding, specially thanks to VANI who helped me fix some bugs

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Costenia store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Vani TrueProfit Support Team

5 / 5 Share

May 22, 2026

Responsive and light fast support from Grace

Store

Cosyra

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Cosyra store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

May 22, 2026

Grace help me a lot love this app

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Dynamic Heat store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

May 21, 2026

Aplicación esencial para mi negocio, gran atención al cliente de igual forma, la recomiendo ampliamente si quieres realmente conocer tus números.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2026

Very good support from Vani - Solved my issue fast!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Diana & Co store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Vani TrueProfit Support Team

5 / 5 Share

May 19, 2026

Grace is amazing. Made it very easy and simple. Overall great first experience so far.

Store

ZENTRO

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello ZENTRO store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Grace True Profit

5 / 5 Share

May 19, 2026

Grace was very helpful, quick replies, and very friendly.

Store

Govyra

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Govyra store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

May 16, 2026

Durra helped me out very well and everything works as it should now. Thank you Durra!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Elvya Shop store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team

5 / 5 Share

May 16, 2026

Great app for tracking true profit and understanding real margins much more accurately than Shopify alone. It’s helped me make better business decisions and identify actual costs clearly. Support has also been excellent — Durra was very helpful, fast to respond, and went above and beyond assisting with custom COGS and bundle profit calculations. Highly recommend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Infinity Charge store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Durra TrueProfit Support Team

5 / 5 Share

May 14, 2026

App indispensable si quieres tomar tu negocio enserio y conocer realmente tus números

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello GAMAN SHOES store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

May 13, 2026

all good. Had some issues and Vani from customer serviced solved everything out.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello WearSwan store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

May 13, 2026

Grace was very helpful and there customer service is very quick

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hello Alterity store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

May 12, 2026

Graces help was great :) thank you for the prompt action and reply team!

Store

Lumero

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Lumero store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Grace True Profit

5 / 5 Share

May 11, 2026

Store

Orlier

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2026

Grace was super helpful and was able to answer all of my questions!

Using app

About 13 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Benchmark Pool Supply store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

May 9, 2026

Vani, tu ayuda ha sido excepcional, gracias!!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Modas De la Vega store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Vani True Profit

5 / 5 Share

May 8, 2026

Great customer service. Fast and responsive support given.

Store

Fixagen

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Fixagen Store store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Vani TrueProfit Support Team

5 / 5 Share

May 7, 2026

服务态度很好

Store

tropire

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello tropire store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team