TP: True Profit Analytics
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by team members like Vani, Grace, Durra, and others. Customers appreciate the quick responses, clear explanations, and willingness of the support team to go above and beyond to help resolve any issues. The app itself is described as essential for tracking real net profit, managing costs accurately, and making data-driven decisions. Users find the dashboard intuitive and the app helpful in understanding their business's financial performance. However, there was one negative review mentioning issues with billing and outdated variants.
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honestly i check trueprofit more than my emails now lol. i run a few different dtc brands and used to have my cogs spread across a bunch of spreadsheets, which was a nightmare when i was trying to work out what i was actually making on bundles vs single units the cogs setup is what made me stay tbh. i can just put in the real supplier cost for a bundle instead of dividing it out per unit myself, which saves heaps of time, especially when i’m testing bundle prices and the per unit cost keeps changing a bit with volume discounts two other things have changed how i run my stores. ad spend from facebook and google pulls in automatically next to the orders, so no more exporting ad reports and checking them against shopify payouts. i can tell the same day if a campaign is actually making money instead of guessing off roas. and the daily profit summary that hits my phone every morning sounds like a small thing but it means i catch a bad day straight away instead of finding out at the end of the month overall really happy with it, would recommend to anyone running a dropshipping or ecom store who wants to know what they’re actually making
Hello TrackIt store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Upload File to Custom Cost with AI Assistant. This allows you to automatically extract cost details from uploaded invoices and add them to your Fixed Costs, which saves time and reduces manual entry errors. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/13904711-extract-bill-with-ai-automate-your-custom-costs Best regards, Durra TrueProfit Support Team
Grace did a good job with helping me solve an issue quickly
Hello Hale Vitality store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Grace TrueProfit team
I use trueprofit daily to see my accurate net profit, its a lot easier than using a manual spreadsheet. i really like the updated cogs feature, its super easy to setup accurate costs even with different worldwide shipping prices. haven't really had any issues with trueprofit and i recommend it to other store owners.
Hello Avera store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Upload File to Custom Cost with AI Assistant. This allows you to automatically extract cost details from uploaded invoices and add them to your Fixed Costs, which saves time and reduces manual entry errors. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/13904711-extract-bill-with-ai-automate-your-custom-costs Best regards, Grace TrueProfit Support Team
Have had a great experience with true profit over the last 9 months, perfect tracking and my accountant loves it - special thanks to Durra on the support team for awesome quick and in depth customer support enquiries.
Hello Resurrection Car Care store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Upload File to Custom Cost with AI Assistant. This allows you to automatically extract cost details from uploaded invoices and add them to your Fixed Costs, which saves time and reduces manual entry errors. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/13904711-extract-bill-with-ai-automate-your-custom-costs Best regards, Durra TrueProfit Support Team
Support team is great and super fast. Grace solved my problem quickly!
Hello Good Shirts store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team
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