TP: True Profit Analytics
TrueProfit tracks accurate Net Profit with real-time analytics
Rating
5.0
feedback
774
chart
#56
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
25%
-
Less than a month
29%
-
Less than a year
38%
-
More than a year
6%
Reviews Summary
The reviews for this Shopify App are a mix of positive and negative feedback. On the positive side, many users praised the app for its accurate tracking of financial data, including costs, profits, and various metrics essential for understanding business performance. The customer support received high praise, with mentions of quick responses, helpful assistance, and patience in guiding users through setup and troubleshooting. Users appreciated the app's ability to streamline financial tracking, saving time and providing clarity on profitability. However, there were negative reviews highlighting bugs in the app, such as issues with transaction fees and profit calculations. Some users expressed frustration with having to manually reconcile data and the lack of transparency regarding known issues within the app.
Highlights
Review RSS Feed
All reviews
May 23, 2026
Durra was awesome. The fixed my issue of undertracking within minutes, couldnt have asked for a better support agent!
Hello Little Madu store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team
May 22, 2026
Muy buen servicio de app y el servicio que me ha dado Vicky. 10/10
Hello Nalua Skincare store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vicky TrueProfit Support Team
May 22, 2026
The App is great and support is fast responding, specially thanks to VANI who helped me fix some bugs
Hello Costenia store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Vani TrueProfit Support Team
May 22, 2026
Responsive and light fast support from Grace
Hello Cosyra store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team
May 22, 2026
Grace help me a lot love this app
Hello Dynamic Heat store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team
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