TP: True Profit Analytics
TrueProfit tracks accurate Net Profit with real-time analytics
Rating
5.0
feedback
748
chart
#63
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
24%
-
Less than a month
29%
-
Less than a year
37%
-
More than a year
6%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Users highlighted the responsiveness, efficiency, and professionalism of support representatives like Vani, Grace, Durra, and Gabriel. The app itself was commended for its accuracy in tracking profits, providing essential data points for understanding business performance, and offering features like Marketing Attribution insights. Users found the interface convenient and easy to use, making profit tracking simpler and more actionable. However, there was a negative review mentioning a significant price increase and dissatisfaction with the app's performance.
Highlights
Review RSS Feed
All reviews
April 6, 2026
Seems like a very good app overall and great support, a bit pricey but needed to grow the business, Grace was very helpful
Hello Nola Rituel store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team
April 5, 2026
Great Customer Service from Durra
Hello Marée store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team
April 3, 2026
melhor atendimento, Grace
Hello ASTON & REED store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Grace True Profit
April 2, 2026
when your AI not enough and need real smart support go for trueprofit support !
Hello RestorAll store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Grace True Profit
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