BrickHelmets review for TP: True Profit Analytics

1 / 5

Jan. 11, 2026

horrible, i specifically asked their support how to make sure im not charged again for the subscription and they told me to uninstall the app which i did. this month i was changed AGAIN and it wasnt even installed. i messaged their support 3 times and haven't gotten a reply in the last 2 weeks....

Using app

27 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi BrickHelmets store admin, We completely understand your concern and appreciate you reaching out to us to make sure you wouldn’t be charged again. The charge occurred because Shopify automatically processes subscription fees at the start of each billing cycle, as the app was uninstalled after the cycle had already begun. We’ve identified an internal system issue that delayed our response, and we’ve taken steps to make sure this doesn’t happen again. We’ve reached out to you directly via email so we can clarify everything and make sure this is fully resolved for you. Thank you for your patience and for giving us the opportunity to make things right. Best regards, Harper TrueProfit Team

TP: True Profit Analytics for Shopify
TP: True Profit Analytics
4.9 star
689 reviews

TrueProfit tracks accurate Net Profit with real-time analytics