All reviews

Rating Breakdown

  • 5
    98% (724 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 96% (709)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 30, 2025

The customer support is truly amazing! Vani was able to guide me through every step clearly. I would definitely recommend using TP!

Using app

29 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello GALVIER. store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Vani True Profit

5 / 5 Share

April 29, 2025

Good support

Using app

11 days

Total reviews

11

Average rating

4.6

Developer Reply

Hello workweargurus.com store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Durra True Profit

5 / 5 Share

April 27, 2025

I've been a user of True Profit for years now across multiple stores. Great mobile application for when I'm on the go and need to check in on profitability/performance. Feature rich with integrations with all my advertising channels. The support is helpful and fast as well. Will continue to be a happy customer

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello AlphaLifeHacks store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Grace True Profit

5 / 5 Share

April 24, 2025

Great app with great support team, thanks vani

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello SlimJaro store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Vani True Profit

2 / 5 Share

April 23, 2025

Their 'customer' metric in LTV reporting includes all records in Shopify, regardless of whether that person has made a purchase or not. It messes up the LTV metrics and makes the reporting unusable. It's one of the most feature-rich platforms I've tried, and would have stayed if the 'customer' metric in LTV reports excluded records of people who have never purchased.

Using app

8 months

Total reviews

3

Average rating

4.0

Developer Reply

Hello Dan McMillan, Thank you for your honest feedback. We truly understand your concern about the LTV report, including all customer records, even those without purchases. While we're glad you found the app feature-rich, we're genuinely sorry this reporting limitation made it unusable for you. That said, we’re continuously working to refine this feature and would love the chance to make it better for you. In the meantime, we hope you might consider giving the app another try to explore its core features — many of our users have found great value in them beyond the LTV reporting. We’d be happy to support you along the way if you decide to come back. Your insights are truly valuable in helping us grow. Best regards, Harper True Profit Team

5 / 5 Share

April 23, 2025

I truly enjoy this app. The visual appeal, ease of use, and comprehensive analytics are very useful for my startup LLC. Pricing is also pretty good for what you’re getting.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Gamestac store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Vani True Profit

5 / 5 Share

April 20, 2025

Very helpful staff with accurate reporting when using multiple currencies. Essential for decision making for business profitability whilst scaling or simply navigating all these tariffs!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Louve Lights store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Shiro True Profit

5 / 5 Share

April 19, 2025

the team is great, especially ‘Vani’, who listens very carefully and finds solutions. Doing the set-up with her was very easy. Thank you so much!

Using app

4 months

Total reviews

14

Average rating

2.5

Developer Reply

Hello Woofy Lab store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Vani True Profit

5 / 5 Share

May 15, 2025

TrueProfit has truly been a game changer for my business. It gives me a crystal-clear overview of all the important numbers – from profit margins and product costs to ad spend and real-time performance. The interface is super intuitive, and everything updates automatically, which saves me a lot of time and stress. What really makes TrueProfit stand out is their amazing support team. I had a few questions when I started using the app, and Vani from customer support was incredibly helpful. Quick responses, very knowledgeable, and made sure I was fully set up and confident using the app. I highly recommend TrueProfit to anyone who wants to have full control over their numbers and truly understand their business!

Using app

29 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello RazorAction store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Vani True Profit

5 / 5 Share

April 16, 2025

Durra was really helpful with our technical issue.

Store

Elliosa

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello Elliosa store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Durra True Profit

5 / 5 Share

April 16, 2025

Great support from Lewis! I had an issue with a product not showing in specific zones, and he helped me solve it really quickly. Really appreciate the fast and efficient help

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hello Vision Beam store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Lewis True Profit

5 / 5 Share

April 11, 2025

great product been using for a while

Store

Filtary

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Filtary store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Vani True Profit

5 / 5 Share

April 10, 2025

Very good support even without aksing for help they will fix errors and support in any way possible

Using app

2 days

Total reviews

7

Average rating

5.0

Developer Reply

Hello HerzenGlanz store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Vani True Profit

5 / 5 Share

April 9, 2025

Good service good customer support. Software is quick and smooth. User-friendly

Store

Pelvini

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Pelvini store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Vani True Profit

5 / 5 Share

April 9, 2025

I'm really enjoying using True Profit so far—it’s brought a lot of financial clarity to my business. The support team has been excellent during setup: super fast, responsive, and helpful. I’ve worked with several support agents, including Durra, who has been especially great. I definitely recommend the app.

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Cassidy Labs store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Durra True Profit

5 / 5 Share

Nov. 9, 2025

Durra was very kind and helped me out super fast explaining everything with a lot of detail, making all easy. very nice app to use 10/10

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello Bozhirings store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Vani True Profit

5 / 5 Share

April 3, 2025

Support is perfect. Fast and very helpful.

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello UltramarXL store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Grace True Profit

5 / 5 Share

April 2, 2025

Durra à été au top avec moi et m'a beaucoup aider pour mes cost settings !! la meilleure app pour tracker ses profits pour moi

Store

Purly

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello Purly store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Durra True Profit

5 / 5 Share

April 2, 2025

Great App with amazing customer Support from Vani

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hello Moonlight Mansion store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Vani True Profit

5 / 5 Share

April 2, 2025

I installed True Profit a few days ago and have been trying to study how to set everything up. After a few sessions I decided to ask the support team for some help with a couple of the settings. Grace from the support team was so amazing!! She was extremely professional, patient, and so very helpful. She connected me to a online meeting and I shared my screen with her, and she helped me understand the various settings and features. This App is so accurate, and the support is absolutely first class. I highly recommend installing True Profit to get an accurate understanding of your business finances. Thank you Grace for your amazing support.

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello SnugFit™ Travel Pillow store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Grace True Profit