All reviews

Rating Breakdown

  • 5
    98% (696 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 96% (680)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 26, 2026

Very good app just installed and done all setup with support. Really appreciate they are very helpful

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello NextyNest™️ store admin, Thank you so much for your rating! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Grace TrueProfit team

5 / 5 Share

Jan. 23, 2026

I was unsure of how to set up my cogs and shipping on TP. Durra answered my questions patiently and thoroughly, and even checked my TP setup directly and sent me screenshots to aid my understanding. Durra was very helpful, wonderful service and wonderful app!

Store

Ryaris

Using app

About 16 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Ryaris store admin, Thank you so much for your rating! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Durra TrueProfit team

5 / 5 Share

Jan. 21, 2026

Perfect app for profit tracking when you already have attribution software. It's clean, simple to use, and easy to customize for max accuracy. I was having a small issue with configuration and Grace came in to safe the day quickly and easily. Highly recommended!

Store

Chromia

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Chromia store admin, Thank you so much for your rating! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Grace TrueProfit team

5 / 5 Share

Jan. 21, 2026

Vani gave me the best customer service. 10/10

Store

Techit

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Techit store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Jan. 20, 2026

The new features in TrueProfit have been extremely helpful for our store. The transaction fee syncing with Stripe works much better now, and the overall reporting feels more accurate and reliable. What I appreciate the most is the support team they are fast, friendly, and genuinely committed to solving any issue. The DEV team followed up closely, explained everything clearly, and made sure everything was working properly on our side. Highly recommended. Excellent app and even better customer service.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello Wellfood store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

Jan. 20, 2026

GRACE was great and very quick to respond.

Using app

28 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello ESPK Goods store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

Jan. 19, 2026

Gabriel hopped on a call and helped me out

Using app

About 21 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello Stridon® store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Gabriel TrueProfit Support Team

5 / 5 Share

Jan. 19, 2026

great customer service!

Using app

4 days

Total reviews

8

Average rating

5.0

Developer Reply

Hello Little Beast store admin, Thank you so much for your rating! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Durra TrueProfit team

5 / 5 Share

Jan. 16, 2026

love the app and the customer support. Gabriel was incredibly helpful in setting everything up properly, and I’m really happy with the overall experience.

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello SPACEVAC store admin, Thank you so much for your rating! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Gabriel TrueProfit team

5 / 5 Share

Jan. 16, 2026

Merci à Grace d'avoir résolu aussi rapidement un petit bug application très facile à utiliser et performante.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Wouftoy – Harnais Anti-Traction pour Chien | Confort et Sécurité store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

Jan. 16, 2026

Operator Gabriel helped resolve the issue quickly, thanks to him!

Using app

About 1 year

Total reviews

5

Average rating

1.8

Developer Reply

Hello Dentiphoto store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Gabriel TrueProfit Support Team

5 / 5 Share

Jan. 15, 2026

Very good help from Grace!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Tiffanya Store store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Grace TrueProfit Support Team

5 / 5 Share

Jan. 15, 2026

vani is very helpful

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Elyrias Co.™ store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Jan. 15, 2026

Vani was great and really helpful excellent customer service thanks once again

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Trendz Direct store admin, Thank you so much for your rating! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Vani TrueProfit team

5 / 5 Share

Jan. 15, 2026

Goede service van Vani

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello Ballonnenshop.nl store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Jan. 15, 2026

Vani was quick and responsive and fixed my issue instantly

Store

MineOne

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello MineOne store admin, Thank you so much for your kind words! We're thrilled to hear about your positive experience with TrueProfit. We also wanted to share a feature you might find helpful: Shipping Cost by Quantity Based. This lets you set different shipping costs based on the number of items in an order, giving you more accurate profit calculations, especially if your shipping fees scale with quantity. You can learn more about how it works here: helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs Best regards, Vani TrueProfit Support Team

5 / 5 Share

Jan. 15, 2026

My help from Vani was very fast and accurate. really helpful

Store

BUTSER

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello BUTSER store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Jan. 14, 2026

No need for other apps. This one is pretty good and the customer support is awesome. It seemed a bit expensive at first, but I realized I wasn’t making as much profit as I thought. It’s valuable to find that out.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello SHE SIDE store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Vani TrueProfit team

5 / 5 Share

Jan. 14, 2026

Very good app for profit analytics! Great support, especially from Vani; they were really helpful!

Store

AXIRA

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello AXIRA store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Jan. 14, 2026

Excellent app and super good customer support with Durra!!!!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello PRFCT Hydration store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Durra TrueProfit Support Team