All reviews

Rating Breakdown

  • 5
    98% (728 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 96% (714)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 11, 2026

I had an incredible experience with Vani, who provided lightning-fast, efficient, and highly professional assistance. Vani understood my needs immediately and resolved everything with zero friction. It’s rare to find this level of dedication and expertise in SaaS support. If you’re serious about your numbers and want an app that actually stands behind its product, look no further. Highly recommended, and if you need help, ask for Vani! 5/5 stars.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello Drice תכשיטים store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

March 11, 2026

I have been using TrueProfit for over a year at this point and I have to admit that not having a profit calculator is biggest mistake a shop can do. You have to know where every dollar or euro goes to. TrueProfit goes very deep in to making sure you track every cent with complex tracking and I loved that Durra helped me setup all that up. 5/5 tool.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello Carholics store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Durra The TrueProfit team

5 / 5 Share

March 11, 2026

great support

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

Hello Wearfolk Store store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Vani TrueProfit Support Team

5 / 5 Share

March 11, 2026

Ottimo servizio clienti, sempre pronto ad aiutare, ottima qualita prezzo dell'app

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello Ebmini® store admin, Thank you so much for your kind words and your honest feedback! We're committed to improving the product day by day to better meet customers' needs, so your feedback is already being recorded by our team. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Durra TrueProfit Support Team

5 / 5 Share

March 9, 2026

Great app for keeping an eye on your main metrics. The support was also great when I ran into a bug -- shout out to grace!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello GetUp Alarm store admin, Thank you so much for your kind words and your honest feedback! We're committed to improving the product day by day to better meet customers' needs, so your feedback is already being recorded by our team. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace

5 / 5 Share

March 8, 2026

I am still in the free trial of this app to see if it will do what I need it to, but so far it is very close. If you use a common shipping software like shipstation or shipbob or shopify native you can sync your shipping costs in and get a very close to accurate view of true costs/profit. You can build in an order charge if you use a fulfillment center but you can't build in an item pick charge (you need to estimate the average picks per order). Other than that it syncs with my ad platforms & I can ad all other expenses to see close the true profit for each order. Customer service has been helpful as well. Thank you Durra for quickly answering my questions :)

Using app

23 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello Interior Delights store admin, Thank you so much for your kind words and your honest feedback! We're committed to improving the product day by day to better meet customers' needs, so your feedback is already being recorded by our team. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Durra TrueProfit Support Team

5 / 5 Share

March 7, 2026

Sehr guter Support von Vani gewesen.

Store

shinly

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello shinly store admin, Thank you so much for your kind words and your honest feedback! We're committed to improving the product day by day to better meet customers' needs, so your feedback is already being recorded by our team. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

March 7, 2026

appreciate the great support from Trueprofit always. Correct tracking and easy set up.

Store

Amariel

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Amariel store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Vani True Profit

5 / 5 Share

March 5, 2026

Vani was a great support, truly appreciate her help <3

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello TwinklePaw store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

March 5, 2026

Super support de la part de l'équipe TrueProfit et en particulier Vani ! Mon problème a été résolu en quelques minutes avec un appel vidéo. 10/10 !

Store

Blimano

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Blimano store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Vani The TrueProfit team

5 / 5 Share

March 3, 2026

excellent customer service from vani he helped a lot in setting my my intergrations

Using app

35 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Hello Poster Kings store admin, Thank you so much for your kind words and your honest feedback! We're committed to improving the product day by day to better meet customers' needs, so your feedback is already being recorded by our team. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

March 2, 2026

Super Support, Durra war sehr hilfreich bei meinem Problemen. Top!

Store

Hushly

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Hushly store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team

5 / 5 Share

March 1, 2026

Durra was very helpful!!

Using app

6 days

Total reviews

9

Average rating

4.9

Developer Reply

Hello PawfectPawz store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Durra True Profit

5 / 5 Share

Feb. 27, 2026

"Amazing support from Vani! She was incredibly helpful in setting up my collaborator access and making sure my custom shipping data was accurate. Fast, professional, and very knowledgeable. TrueProfit is a must-have for any Shopify owner looking for real clarity on their net profit. Thank you, Vani!"

Using app

30 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello BlushFashionstore store admin, Thank you so much for your kind words and your honest feedback! We're committed to improving the product day by day to better meet customers' needs, so your feedback is already being recorded by our team. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Feb. 27, 2026

Great app after reviewing about 6 or 7 different. The best interface I saw in terms of convenience. Support is good to, solved my questions really fast

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Titantrek store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Feb. 27, 2026

Com a configuração correta é muito bom para fazer a contabilidade. Precisei de ajuda e a Grace do suporte foi muito solicita e prestativa

Using app

25 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Genebras store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Grace True Profit

5 / 5 Share

Feb. 26, 2026

Muy buena y super atenta Grace ayudándome a resolver mis Dudas, es Un Sol Resplandeciente muy buena super buena atención.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Isa.shopping store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

Feb. 25, 2026

very helpful

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello LumoPeak store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Feb. 24, 2026

Really great customer support with Grace, thanks a lot!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hello Mary Yeager store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Grace The TrueProfit team

5 / 5 Share

Feb. 24, 2026

Vani

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Tati Tatiana store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team