All reviews

Rating Breakdown

  • 5
    96% (599 ratings)
  • 4
    2% (12 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 10, 2023

Great Customer Service.....

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Exotic Knife store admin, Here is Grace from TrueProfit team. Thank you for leaving a review. The COGS quantity break feature we've incorporated into the app is a result of our team's unwavering dedication. We understand the importance of precise COGS information, and this feature allows you to set it based on item quantity, enabling more accurate calculations. Your satisfaction remains our utmost priority, and we are unwavering in our commitment to fulfilling your needs. Moving forward, we will continue to fine-tune and expand our app's features and functionality to not only meet but surpass your expectations. If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at [email protected] Best regards, Grace True Profit

5 / 5 Share

Nov. 9, 2023

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi PlayFul Pals store admin, Here is Vani from TrueProfit team. Thank you for leaving a review. The COGS quantity break feature we've incorporated into the app is a result of our team's unwavering dedication. We understand the importance of precise COGS information, and this feature allows you to set it based on item quantity, enabling more accurate calculations. Your satisfaction remains our utmost priority, and we are unwavering in our commitment to fulfilling your needs. Moving forward, we will continue to fine-tune and expand our app's features and functionality to not only meet but surpass your expectations. If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at [email protected] Best regards, Vani

5 / 5 Share

Nov. 9, 2023

Exactly what you need to give visibility on your store's performance!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ralphmattew admin, Here is Vani from the TrueProfit team. Your feedback is incredibly valuable to us. With the Bundling feature, you can effortlessly discover the best product combinations that appeal to your customers and increase your sales. Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations. If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at [email protected] Best regards, Vani

5 / 5 Share

Nov. 9, 2023

impeccible

Store

SUNSARA

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello SUNSARA store admin, Here is Harper from True Profit team. Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Harper True Profit

5 / 5 Share

Nov. 8, 2023

GREAT EXPERIENCE WITH CUSTOMER SUPPORT

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Omegazella store admin, Here is Harper from True Profit team. Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Harper True Profit

5 / 5 Share

Nov. 7, 2023

Very good support with Vani, She was very patient and professionnal. She fix my issue and help me doing her best ! Thank you

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Animaliadore admin, Here is Vani from the TrueProfit team. Thank you for leaving a review for our app. We are excited to inform you about our latest feature Product Analytics V2, which enables you to easily monitor the advertising expenses, costs, and net profit associated with each product. We are confident that this functionality will prove highly beneficial for you as you develop your sales and marketing strategies. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/product-analytics-overview-1vpb6qk/ If you have any further questions, please do not hesitate to reach out via live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

Nov. 7, 2023

Good support. Just were in a call with Harper from the cs and she helped ur very precisely understand the app perfectly and our specific concerns. The app makes life easier.

Store

Norelie

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello Norelie store admin, Here is Harper from True Profit team. Thank you for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Harper True Profit

5 / 5 Share

Nov. 3, 2023

I've been on a quest to find the perfect profit calculation app on Shopify, and I've tried several over the years. After numerous trials, I can confidently say that TrueProfit stands head and shoulders above the rest. Not only is its configuration seamless, but it also offers all the necessary features for the most accurate profit calculations. The variety of metrics available is truly impressive. But what truly sets TrueProfit apart for me is their exceptional customer support. A special shoutout to Grace, who was incredibly responsive and went above and beyond to assist me. It's rare to find such dedication and it's made my experience all the more positive. To anyone seeking a comprehensive and user-friendly profit calculation app, I can't recommend TrueProfit enough!

Store

Kossby

Using app

19 days

Total reviews

8

Average rating

4.0

Developer Reply

Hi Kossby store admin, Here is Grace from the TrueProfit team. We are grateful to you on our heartfelt for taking the time to leave feedback for us. Our app goes beyond providing real-time net profit insights, it also offers the ability to track Revenue (UTM) and ROAS for each advertising platform. This empowers you to analyze the return on investment for every unit of advertising cost, allowing you to devise an effective marketing strategy tailored to each advertising channel. If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Grace True Profit

5 / 5 Share

Nov. 2, 2023

support is amazing. highly recommend

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Canine Clear store admin, Here is Vani from True Profit team. Thank you so much for sharing your experience with our app and our support quality. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

Nov. 1, 2023

amazing app

Store

Unik

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello Unik store admin, Here is Vani from True Profit team. On behalf of the team, thank you so much for sharing your experience with our app and our support quality. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

Oct. 26, 2023

TrueProfit has been great in allowing us to not have to guess what our profits are!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi GetLumiLightstore admin, Here is Harper from the TrueProfit team. Thank you so much for leaving a review for our app. We are excited to inform you about our latest feature, which enables you to easily monitor the advertising expenses, costs, and net profit associated with each product using Product Analytics V2. We are confident that this functionality will prove highly beneficial for you as you develop your sales and marketing strategies. If you have any further questions, please do not hesitate to reach out via live chat or email us at [email protected]. Best regards, Harper True Profit

5 / 5 Share

Oct. 18, 2023

Have been using this App for 4 years, it improved alot and is the best on the market. Awesome customer service aswell, thank you Vani for assisting me always.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Cataleya Infinity store admin, Here is Harper from the TrueProfit team. Thank you for being a part of our journey towards excellence! We are humbled by your positive feedback and the time you've taken to share your experience with our app. Your words inspire us to keep pushing the boundaries of innovation and make our app even more powerful and user-friendly. With the Product Analytics V2 feature, you can view the Ad spend, Costs, and Net profit for each product on Product Analytics V2. We believe this feature will be helpful in building sales and marketing strategies. If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at [email protected] Best regards, Harper TrueProfit team

5 / 5 Share

Oct. 3, 2023

amazing customer support from harper. went above and beyond to help me with an issue i was facing!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Seleneteeth store admin, Here is Harper from True Profit team. We want to thank you from the bottom of our hearts for choosing our app and for taking the time to leave a review. We value your opinions very much, and we thank you sincerely for your help. The software displays the ideal product combinations in addition to the net profit in real time. You can easily find the top product combinations that appeal to your clients and boost your sales by using the bundling tool. We want to thank you again for your support and good thoughts. Your complete pleasure is our first goal, and we will keep improving the features and functionality of our app to make sure it meets and exceeds your needs. If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Harper TrueProfit

5 / 5 Share

Sept. 15, 2023

Had a few questions about the app and was helped within minutes. Even got on a call with Harper she explained everything very good. And now it is all setup right, Will definitely be using this app. Thanks Harper!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello Vivantia store admin, Here is Harper from True Profit team. We want to thank you from the bottom of our hearts for choosing our app and for taking the time to leave a review. We value your opinions very much, and we thank you sincerely for your help. The software displays the ideal product combinations in addition to the net profit in real-time. You can easily find the top product combinations that appeal to your clients and boost your sales by using the bundling tool. We want to thank you again for your support and good thoughts. Your complete pleasure is our first goal, and we will keep improving the features and functionality of our app to make sure it meets and exceeds your needs. If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Harper TrueProfit

5 / 5 Share

Sept. 14, 2023

The app is so great and the customer service is so attentive regarding with my problem

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Citrance store admin, Here is Harper from True Profit team. On behalf of the team, thank you so much for sharing your experience with our app and our support quality. We will keep developing more features to bring you more benefits while using True Profit app. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Harper TrueProfit

5 / 5 Share

Sept. 13, 2023

if needed, the Customer Service makes everything work smoothly.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Vaneda Bruxelles store admin, Here is Windy from the TrueProfit team. Thank you for being a part of our journey towards excellence! We are truly humbled by your positive feedback and the time you've taken to share your experience with our app. Your words inspire us to keep pushing the boundaries of innovation and make our app even more powerful and user-friendly. With the Product Analytics V2 feature, you can view the Ad spend, Costs, and Net profit for each product on Product Analytics V2. We believe this feature will be very helpful to you in building sales and marketing strategies. If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at [email protected] Best regards, Windy TrueProfit team

5 / 5 Share

Sept. 4, 2023

Using app

30 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Aus Treasures store admin, Here is Windy from the TrueProfit team. Thank you so much for leaving a review for our app. So just want to let you know, that we just released a new feature that allows you to check the Ad spend, Costs, and Net profit for each product on Product Analytics V2. We believe this feature will be very helpful to you in building sales and marketing strategies. If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Windy

5 / 5 Share

Aug. 4, 2023

Price is very reasonable and help you keep track on not only ad spend, but other related costs like COGS and custom expenses as well. Support is helpful and responsive. Highly recommended

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Himoriwabi Couture store admin, Here is Windy from the TrueProfit team. Thank you so much for the time to share your experience with us. Your feedback holds immense value for our team, and we sincerely cherish your continued support. Your complete pleasure is our first goal, and we will keep improving the features and functionality of our app to make sure it meets and exceeds your needs. If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Windy TrueProfit team

5 / 5 Share

July 23, 2023

Johnson & Windy were both exceptionally helpful. They both answered my questions quickly and allowed me to solve the problem at hand while also giving me more knowledge on the platform. 10/10 customer support!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi MyUtopianLyfe store admin, Here is Windy from the TrueProfit team. We are grateful to you on our heartfelt for taking the time to leave feedback for us, it really encourages us. The COGS quantity break feature we've incorporated into the app is a result of our team's unwavering dedication. We understand the importance of precise COGS information, and this feature allows you to set it based on item quantity, enabling more accurate calculations. Your satisfaction remains our utmost priority, and we are unwavering in our commitment to fulfilling your needs. Moving forward, we will continue to fine-tune and expand our app's features and functionality to not only meet but surpass your expectations. If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at [email protected] Best regards, Windy TrueProfit team

5 / 5 Share

July 23, 2023

Very helpful and fast answers. Find out the answer that I was looking for when I was speaking with support :)

Store

Rebrise

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Rebrise store admin, Here is Windy from the TrueProfit team. Thank you for being a part of our journey towards excellence! We are truly humbled by your positive feedback and the time you've taken to share your experience with our app. Your words inspire us to keep pushing the boundaries of innovation and make our app even more powerful and user-friendly. Our team has worked tirelessly to ensure that the app not only provides real-time net profit information but also empowers you with the COGS quantity break feature. Through this feature, you can get more exact COGS by setting it based on item quantity. Rest assured that we are committed to your satisfaction, and your needs remain at the forefront of our efforts. As we move forward, we will continue refining and enhancing our app's features and functionality to not just meet but exceed your expectations. Your support is the driving force behind our progress, and we look forward to delivering an even better experience for you and all our users. Thank you once again for choosing us and being a part of our app's success story! If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at [email protected] Best regards, Windy TrueProfit team