All reviews

Rating Breakdown

  • 5
    98% (603 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 96% (591)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 11, 2024

Good app good support! works good good customer support they are on it.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello Dailyride Store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Grace True Profit

5 / 5 Share

July 10, 2024

Vân Nguyễn Thị Thanh guided throught the whole set up of true profit was really good

Store

LuvLoom

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello LuvLoom Store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

July 10, 2024

the staff assigned to the customer care was really helpful and assisted me every step of the way to make sure my isssues was rectified. Thank you.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello BootyBlendz Store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Durra True Profit

5 / 5 Share

July 9, 2024

Amazing support. They help me so much and the app is working great. Highly recommended

Store

Vevazen

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Vevazen Store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

July 3, 2024

Fantastic application with very fast and convenient customer support. Wouldn’t recommend anything else

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello LeViara™ admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

July 2, 2024

Vani helped me solve several issues quickly and efficiently. I highly recommend the TrueProfit app for its outstanding features and exceptional customer support. It was truly a great experience!

Store

Zalora

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Zalora store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

Aug. 14, 2025

By far the best tracking app on Shopify! The UI is super clean and easy to use and set up! Great!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello The Love Blanket store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

June 25, 2024

I find this the perfect app for profits

Using app

13 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello Profimag store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Durra True Profit

5 / 5 Share

June 20, 2024

Great customer service. Helped step me through setup.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Art Intelligence Shop store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Grace True Profit

5 / 5 Share

June 18, 2024

Great service

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello KitchenMaiden store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

May 31, 2024

Great support

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Tel Aviv Trends store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Durra True Profit

5 / 5 Share

Dec. 2, 2024

This is my second review for this amazing company. I spoke with Durra this morning on live chat then we did a screen share to address a concern of mine which was taken care of by her in seconds... Again, amazing customer service and app!! Highly recommend to everyone!!

Using app

12 months

Total reviews

6

Average rating

4.3

Developer Reply

Hello Titties Golf Company store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

May 22, 2024

Great app that we have used for years! Harper is a great customer service representative!

Store

Puptex

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello Puptex store admin, Thank you so much for your kind words! We're also excited to introduce new features to enhance your experience: COGS by Country and Quantity Break. These features allow you to track the cost of goods sold in different countries and apply quantity-based pricing, respectively. We hope you find these additions useful! Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/setting-up-quantity-based-cogs-by-products-1mn4eb6/ If you have any further questions, please do not hesitate to contact us via live chat or email us at [email protected]. Best regards, Harper True Profit

5 / 5 Share

May 21, 2024

Grace from help desk was an absolute great help answering a question we had about shipping and how it gets included into our net profit! Thank you TrueProfit & Grace!

Store

Berlade

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Berlade store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Grace True Profit

5 / 5 Share

May 9, 2024

The dashboard is incredible, easy to read and digest the data. Great customer service with any questions on set up and issues you may have. I would recommend

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello HueArcadia store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible only to users of the Enterprise plan. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Grace True Profit

5 / 5 Share

May 8, 2024

Super expérience avec cette application vraiment pratique à utiliser ! Merci tout particulièrement à Vani pour son aide précieuse et son soutien, elle m'a guidée pas à pas au début, et a passé beaucoup de temps avec moi, patiente et dévouée, vraiment bravo !

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello Maison najen nature store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

May 4, 2024

The team was very professional and communicative. This app allows me to see all of my costs in one place. I would definitely recommend. Worth every penny of the price.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hello Booty Suds store admin, Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/ If you have any further questions, please do not hesitate to contact us via live chat or email us at [email protected]. Best regards, Gabriel True Profit

3 / 5 Share

May 3, 2024

Attention all business owners! It's essential to double-check the accuracy of your refund versus returns data. Shopify's financial summary counts all return requests as issued refunds, which can be misleading. Not all return requests are accepted, and not all approved returns end up refunded. Stay vigilant to ensure more precise results. I've discussed this concern with the TrueProfit team, but they believe making changes now isn't practical. So, choose wisely. Accurate net profit reporting is crucial for all of us.

Using app

About 1 month

Total reviews

5

Average rating

3.0

Developer Reply

Hello Apollo Moda store admin, We deeply regret the issues you've experienced with the data in our app. We understand that it does not currently meet your specific requirements, particularly in relation to aligning with your needs for metrics such as "Refund and Return." Our aim has always been to ensure that our app aligns seamlessly with Shopify's total sales report, and we recognize that this falls short of your expectations when you require alignment with Shopify's Payments report. Your feedback is incredibly valuable to us, and we assure you that our team is carefully considering your suggestions for potential updates in the future to serve your needs better. Once again, we apologize for any inconvenience and appreciate your understanding. Should you have further feedback or questions, please do not hesitate to contact us directly via [email protected] Warm regards, Harper True Profit Team

5 / 5 Share

May 2, 2024

I tried all the different profit apps, and landed on this one as my favorite. While some of the others have slicker dashboards and cleaner email reports, True Profit provides great data, plus the pricing is better than the other apps. They're lacking some features when it comes to shipping options, like being able to account for standard vs express costs (currently they can't pull that data). But they seem to be working on things constantly, so I'm sure it will be there one day. Chat help is very fast and very helpful, which is much appreciated.

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Nerdy Ink store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

April 27, 2024

App works Great. Shiro was very helpful.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Chosen111 store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Shiro True Profit