All reviews

Rating Breakdown

  • 5
    98% (728 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 96% (714)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 24, 2026

Fantastic experience with the app and with the customer support, specially for Durra!!! Really great in help me and they clarified all my question plus help me step by step on all the process to fix my issues! Absolutely 5 star :)

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Khleopatra store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team

5 / 5 Share

Feb. 17, 2026

Gabriel was awesome! Stepped me through a couple of issues.

Using app

Over 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello Avtec Surgical store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Gabriel TrueProfit Support Team

5 / 5 Share

Feb. 17, 2026

Appli au top et sav au rdv. Merci

Store

PulSed

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello PulSed store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Gabriel The TrueProfit team

5 / 5 Share

Feb. 14, 2026

True Profit has been the best profit tracking app I’ve tried so far. What really sold me is the support. Durra responded to me immediately every time, and even offered to screenshare to make sure I had everything set up correctly. Trial’s been a really positive experience and I’ll most likely stick with this app vs the others I tried.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Becoming Her™ store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team

5 / 5 Share

Feb. 14, 2026

Vani à été excellente extrêmement réactive et patiente.

Store

Beebeo

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Beebeo store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Vani The TrueProfit team

5 / 5 Share

Feb. 14, 2026

Durra was top tier when it came to support, instant replies and great guidance

Store

Zenrova

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Zenrova store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team

5 / 5 Share

Feb. 13, 2026

TrueProfit helped my a lot with calculation my profit.Its Seamless and super easy to setup one concern is the pricing but still really good customer support and features

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Minimama store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team

5 / 5 Share

Feb. 11, 2026

Store

Somnea

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Somnea store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Shiro TrueProfit Support Team

5 / 5 Share

Feb. 11, 2026

Store

Techora

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Techora store admin, Thank you so much for your rating! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Shiro TrueProfit Support Team

5 / 5 Share

Feb. 11, 2026

Phenomenal customer service

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Strikeline store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Feb. 11, 2026

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello The LumiHeart store admin, Thank you so much for your rating! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Durra TrueProfit Support Team

5 / 5 Share

Feb. 9, 2026

Atendimento 5 estrelas! A Durra foi sensacional, muito paciente e prestativa. O suporte fez toda a diferença. Parabéns!

Store

HIM Co.

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello HIM Co. store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Durra TrueProfit Support Team

5 / 5 Share

Feb. 9, 2026

TrueProfit has been a game-changer for tracking real profit in real time. It gives me a much clearer view of net profit by factoring in product costs, shipping, fees, and ad spend—far beyond the basic Shopify reports. The Marketing Attribution insights are also very useful for understanding where orders are coming from and making better budget decisions. Support has been excellent. Durra was fast, patient, and very clear in explaining how the tracking and attribution work, and helped me configure things the right way. Highly recommended if you want accurate margins and smarter decisions across your store(s).

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello PRISME NOIR store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team

5 / 5 Share

Feb. 8, 2026

Durra helped me to set it up

Store

Kosen

Using app

About 1 hour

Total reviews

8

Average rating

5.0

Developer Reply

Hello Kosen store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Durra The TrueProfit team

5 / 5 Share

Feb. 7, 2026

I just wanted to take a moment to sincerely thank you for your help and support. Your team has been very responsive, clear, and professional, and it really makes a difference when managing costs and profitability with confidence. I truly appreciate the level of detail and care Durra put into her explanations. I’ll be happy to leave a positive review highlighting the quality of your support and the value TrueProfit provides for e-commerce businesses. Thank you again for the great work—keep it up.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Esther Valora store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team

5 / 5 Share

Feb. 4, 2026

Excellent customer service. One of the most useful apps as it tells you exactly where you are loosing money and how to fix it

Store

Frome

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello Frome store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team

5 / 5 Share

Feb. 4, 2026

Le support est très réactif dès qu'on a la moindre question. Merci au support d'avoir résolu rapidement mes problèmes d'interface et de Cogs.

Using app

15 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello Santenor store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Durra TrueProfit Support Team

5 / 5 Share

Feb. 3, 2026

Very helpful

Store

SKARPH

Using app

7 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello SKARPH store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Vani The TrueProfit team

5 / 5 Share

Feb. 3, 2026

Great support by Durra. Everything was very clear.

Store

Belluna

Using app

27 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hello Belluna store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Durra The TrueProfit team

5 / 5 Share

Feb. 2, 2026

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello The Daily Resolve store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace The TrueProfit Team