All reviews

Rating Breakdown

  • 5
    98% (733 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 96% (718)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 2, 2024

This is my second review for this amazing company. I spoke with Durra this morning on live chat then we did a screen share to address a concern of mine which was taken care of by her in seconds... Again, amazing customer service and app!! Highly recommend to everyone!!

Using app

12 months

Total reviews

6

Average rating

4.3

Developer Reply

Hello Titties Golf Company store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

May 22, 2024

Great app that we have used for years! Harper is a great customer service representative!

Store

Puptex

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello Puptex store admin, Thank you so much for your kind words! We're also excited to introduce new features to enhance your experience: COGS by Country and Quantity Break. These features allow you to track the cost of goods sold in different countries and apply quantity-based pricing, respectively. We hope you find these additions useful! Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/setting-up-quantity-based-cogs-by-products-1mn4eb6/ If you have any further questions, please do not hesitate to contact us via live chat or email us at [email protected]. Best regards, Harper True Profit

5 / 5 Share

May 21, 2024

Grace from help desk was an absolute great help answering a question we had about shipping and how it gets included into our net profit! Thank you TrueProfit & Grace!

Store

Berlade

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Berlade store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Grace True Profit

5 / 5 Share

May 17, 2024

These guys are super amazing. helpful and indeed app to have.

Store

Silkify

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Silkify store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Grace True Profit

5 / 5 Share

May 9, 2024

The dashboard is incredible, easy to read and digest the data. Great customer service with any questions on set up and issues you may have. I would recommend

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello HueArcadia store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible only to users of the Enterprise plan. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Grace True Profit

5 / 5 Share

May 8, 2024

Super expérience avec cette application vraiment pratique à utiliser ! Merci tout particulièrement à Vani pour son aide précieuse et son soutien, elle m'a guidée pas à pas au début, et a passé beaucoup de temps avec moi, patiente et dévouée, vraiment bravo !

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello Maison najen nature store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

May 4, 2024

The team was very professional and communicative. This app allows me to see all of my costs in one place. I would definitely recommend. Worth every penny of the price.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hello Booty Suds store admin, Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/ If you have any further questions, please do not hesitate to contact us via live chat or email us at [email protected]. Best regards, Gabriel True Profit

5 / 5 Share

May 2, 2024

I tried all the different profit apps, and landed on this one as my favorite. While some of the others have slicker dashboards and cleaner email reports, True Profit provides great data, plus the pricing is better than the other apps. They're lacking some features when it comes to shipping options, like being able to account for standard vs express costs (currently they can't pull that data). But they seem to be working on things constantly, so I'm sure it will be there one day. Chat help is very fast and very helpful, which is much appreciated.

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Nerdy Ink store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

April 27, 2024

App works Great. Shiro was very helpful.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Chosen111 store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Shiro True Profit

5 / 5 Share

April 27, 2024

Der beste Support den ich jemals bekommen habe (Vani)

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello memorysnap store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

April 24, 2024

Ottima app, assistenza clienti super utile. Una macchina sforna numeri

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello STMN Fitness store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible only to users of the Enterprise plan. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to contact us via live chat or email us at [email protected]. Best regards, Durra True Profit

5 / 5 Share

April 23, 2024

Grace from support is amazing she is the best! Great app and very helpful for understanding my business.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Puff Delta store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Grace True Profit

5 / 5 Share

April 23, 2024

Using app

11 months

Total reviews

8

Average rating

4.9

Developer Reply

Hello Raw Spiritual store admin, Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/ If you have any further questions, please do not hesitate to contact us via live chat or email us at [email protected]. Best regards, Harper True Profit

5 / 5 Share

April 23, 2024

great app incredible support!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello BIGGYMBRO store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Durra True Profit

5 / 5 Share

April 23, 2024

The customer support is amazing, really fast and helpful. I also are satisfied about the platform itself. It is looking great.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Eviteshop store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

April 23, 2024

Very good and very nice employees

Store

Gologi

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Gologi store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

April 19, 2024

I've been using this app for a week and absolutely love it. I now know at any given moment how my shop is performing. It took some setting up, but the team guided me through and made the whole set up process very straightforward. Also any question I've had, the team have gotten back to me immediately. I use Facebook and Google ads. Before TrueProfit I was keeping track of my spending and profit in manual spreadsheets which would take ages and often not be totally accurate. Now, at the click of a button I can see how much I'm spending, vs money coming in. This puts my mind at ease or gives me the info to make changes. Honestly, it's a game changer and I would recommend this to anyone who uses Shopify, especially if you run paid ads. Thank you TrueProfit team!

Store

Brindly

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello Brindly store admin, Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/ If you have any further questions, please do not hesitate to contact us via live chat or email us at [email protected]. Best regards, Grace True Profit

5 / 5 Share

April 17, 2024

TrueProfit is a blast! Very easy and fast to install without any background information or coding knowledge required. After the initial installation the outstanding support team immediately take care and help to setup all necessary information in order to get the your information correctly. Comparing their price with other similar tools, this is en easies choice!

Store

SNUSBOX

Using app

About 22 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hello SNUSBOX store admin, Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/ If you have any further questions, please do not hesitate to contact us via live chat or email us at [email protected]. Best regards, Harper True Profit

5 / 5 Share

April 12, 2024

very good

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello fitleben™ store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Grace True Profit

5 / 5 Share

April 11, 2024

Great support from Vani from the customer service! really helped me a lot with sowing the tool

Using app

About 2 hours

Total reviews

4

Average rating

4.8

Developer Reply

Hello Eleganza.nl store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit