All reviews

Rating Breakdown

  • 5
    98% (728 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 96% (714)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 2, 2026

This app is amazing, super accurate and so much easier than trying to work out numbers by yourself. I had a small issue and reached out to customer support, within 5 minutes I had a reply (and a fix) from Customer service rep Grace. Would rate them even higher if I could!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Radiance Labs store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Grace True Profit

5 / 5 Share

Feb. 1, 2026

Great support, Gabriel was straightforward with the processing of pausing the subscription while retaining data for returning later

Store

VISTA

Using app

7 months

Total reviews

8

Average rating

4.9

Developer Reply

Hello VISTA store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Gabriel TrueProfit Support Team

5 / 5 Share

Jan. 31, 2026

Best customer support, Vani has help me find a solution. We went on a call and did the entire process together to make it work. Thanks so much Vani

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello OhMyHair store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Vani True Profit

5 / 5 Share

Jan. 30, 2026

They are a great team

Store

KAION

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello KAION store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Shiro TrueProfit Support Team

5 / 5 Share

Jan. 30, 2026

bombe

Store

mysolv

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello mysolv store admin, Thank you so much for your rating! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Vani TrueProfit team

5 / 5 Share

Jan. 29, 2026

Grace has been extremely helpful today in resolving my issue with COGS. Fast, responsive and communicative. Thank you!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Healthy Since store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team

5 / 5 Share

Jan. 28, 2026

The app is really great and easy to setup, the customer support is incredible they are always watching for errors you could have made settings up the shipping costs etc. That's how Vani from the customer support helped me fix my shipping rates were I made a big mistake! I 100% recommend using True Profit

Store

Dawtox

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Dawtox store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Jan. 28, 2026

Great app! A must have if you are starting our or are in need of an app that can actually track your revenue and profits. I needed some quick help and Vani was super helpful and quickly help me with finding something I needed in the app.

Store

Elvelin

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Elvelin store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Jan. 28, 2026

durra helped me setup my cogs very easily

Store

Auraleo

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Auraleo store admin, Thank you so much for your rating! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Durra TrueProfit team

5 / 5 Share

Jan. 27, 2026

Outstanding customer service experience.

Store

ADAMUS

Using app

26 days

Total reviews

7

Average rating

4.6

Developer Reply

Hello ADAMUS store admin, Thank you so much for your rating! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Vani TrueProfit team

5 / 5 Share

Jan. 27, 2026

great app thanks to Vani for helping

Using app

42 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello Whotex Fabrics London store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Jan. 26, 2026

Very good app just installed and done all setup with support. Really appreciate they are very helpful

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello NextyNest™️ store admin, Thank you so much for your rating! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Grace TrueProfit team

5 / 5 Share

Jan. 23, 2026

I was unsure of how to set up my cogs and shipping on TP. Durra answered my questions patiently and thoroughly, and even checked my TP setup directly and sent me screenshots to aid my understanding. Durra was very helpful, wonderful service and wonderful app!

Store

Ryaris

Using app

About 16 hours

Total reviews

4

Average rating

4.0

Developer Reply

Hello Ryaris store admin, Thank you so much for your rating! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Durra TrueProfit team

5 / 5 Share

Jan. 21, 2026

Perfect app for profit tracking when you already have attribution software. It's clean, simple to use, and easy to customize for max accuracy. I was having a small issue with configuration and Grace came in to safe the day quickly and easily. Highly recommended!

Store

Chromia

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Chromia store admin, Thank you so much for your rating! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Grace TrueProfit team

5 / 5 Share

Jan. 21, 2026

Vani gave me the best customer service. 10/10

Store

Techit

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Techit store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Jan. 20, 2026

The new features in TrueProfit have been extremely helpful for our store. The transaction fee syncing with Stripe works much better now, and the overall reporting feels more accurate and reliable. What I appreciate the most is the support team they are fast, friendly, and genuinely committed to solving any issue. The DEV team followed up closely, explained everything clearly, and made sure everything was working properly on our side. Highly recommended. Excellent app and even better customer service.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello Wellfood store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

Jan. 20, 2026

GRACE was great and very quick to respond.

Using app

28 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello ESPK Goods store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

Jan. 19, 2026

Gabriel hopped on a call and helped me out

Using app

About 21 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello Stridon® store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Gabriel TrueProfit Support Team

5 / 5 Share

Jan. 19, 2026

great customer service!

Using app

4 days

Total reviews

8

Average rating

5.0

Developer Reply

Hello Little Beast store admin, Thank you so much for your rating! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Durra TrueProfit team

5 / 5 Share

Jan. 19, 2026

Lana was clear and to the point. Thank you

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello QuietProtector store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Lana TrueProfit Support Team