All reviews

Rating Breakdown

  • 5
    98% (603 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 96% (591)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 17, 2025

Vani was a great help in clarifying how to use this app!

Store

Okie

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello Okie store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 15, 2025

Grace was very helpful in supporting me

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello AussieRenovations store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team

5 / 5 Share

Sept. 13, 2025

Good app, customer service also works on saturday. Perfect

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Stackkicks store admin, Thank you so much for your kind words! We're happy to receive your sharing on our app. We also wanted to let you know that we have plenty of other features on the Ultimate plan, such as the Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules We look forward to having you as a long-term partner in the future. Best regards, Durra TrueProfit Support Team

5 / 5 Share

Sept. 8, 2025

True Profit’s support team is excellent. Vani has been especially helpful—they addressed all of my concerns thoroughly, answered every question I had about the platform, and was very patient throughout the process. So far, my experience has been nothing but smooth and positive!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Saint Maxime store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 8, 2025

Perfect communication and assistance, highly recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Organica store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Lana TrueProfit Support Team

5 / 5 Share

Sept. 8, 2025

Bonne expérience de support, j'avais un soucis qui a été réglé très rapidement. Aussi, l'application est facile à prendre en main et à configurer.

Store

K9 Unit

Using app

About 1 month

Total reviews

9

Average rating

5.0

Developer Reply

Hello K9 Unit store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 8, 2025

very helpful

Store

Ceyora

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello Ceyora store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team

5 / 5 Share

Sept. 5, 2025

Vani was very helpful

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello Steelshape store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 5, 2025

Good help!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi CityGott team, Thanks again for your kind words. I’m really glad to hear you’re having a good experience with TrueProfit. I also wanted to share a feature you might find useful: Shipping Cost by Quantity. With this, you can set shipping costs to scale with the number of items in an order. It’s a simple way to keep your cost tracking more accurate and make sure your profit insights stay reliable. Here’s a quick guide if you’d like to check it out: https://helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 5, 2025

Great Support, really easy to use and powerful app. Way better than Excel Profit Tracking

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello KleberKompass store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 3, 2025

absolutely loved the customer support, everything is so easy to setup and cannot wait to use this platform to track everything!

Store

Aeva

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello Aeva store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Lana TrueProfit Support Team

5 / 5 Share

Sept. 1, 2025

Amazing smart good english

Store

CW

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello CW store admin, Thank you so much for your kind words! We're delighted to hear about your positive experience with our app. We’d also like to share a powerful feature you might find useful: Customer Lifetime Value (CLV). This helps you understand the long-term value each customer brings to your store, so you can make smarter decisions when it comes to marketing strategies, retention efforts, and overall growth planning. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330264-customer-lifetime-value-report Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 29, 2025

I had a few queries, and Vani assisted me quickly and with great detail. The app is very simple to use and extremely useful.

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello During Days store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 28, 2025

Support was good

Store

Morbix

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Vani offered a great support! And TrueProfit is a great app! I've been using it in five different stores.

Using app

3 days

Total reviews

8

Average rating

5.0

Developer Reply

Hello NIKIN CH store admin, Thank you so much for your kind words! We're delighted to hear about your positive experience with our app. We’d also like to share a powerful feature you might find useful: Customer Lifetime Value (CLV). This helps you understand the long-term value each customer brings to your store, so you can make smarter decisions when it comes to marketing strategies, retention efforts, and overall growth planning. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330264-customer-lifetime-value-report Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 28, 2025

Thanks for the good support!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Orthopedic-shoes store admin, Thank you so much for your kind words! We're delighted to hear about your positive experience with our app. We’d also like to share a powerful feature you might find useful: Customer Lifetime Value (CLV). This helps you understand the long-term value each customer brings to your store, so you can make smarter decisions when it comes to marketing strategies, retention efforts, and overall growth planning. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330264-customer-lifetime-value-report Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 27, 2025

She was very helpfull and took time to answer all my questions. Highly recommend!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello UNIQSEVEN store admin, Thank you so much for your kind words! We're delighted to hear about your positive experience with our app. We’d also like to share a powerful feature you might find useful: Customer Lifetime Value (CLV). This helps you understand the long-term value each customer brings to your store, so you can make smarter decisions when it comes to marketing strategies, retention efforts, and overall growth planning. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330264-customer-lifetime-value-report Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 27, 2025

Very good support! Vani

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Stijlster store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 27, 2025

I’m very satisfied with the support I received from Durra. The service was professional, helpful, and exceeded my expectations

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Artdesigna team, Thanks again for your kind words. I’m really glad to hear you’re having a good experience with TrueProfit. I also wanted to share a feature you might find useful: Shipping Cost by Quantity. With this, you can set shipping costs to scale with the number of items in an order. It’s a simple way to keep your cost tracking more accurate and make sure your profit insights stay reliable. Here’s a quick guide if you’d like to check it out: https://helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs Best regards, Durra TrueProfit Support Team

5 / 5 Share

Aug. 26, 2025

Très bon service client. Durra a résolu mon problème rapidement et se sont montrés compréhensifs. Je recommande True profit, je l'utilise depuis plus d'un an sur mes boutiques eCommerce. Merci

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi OHMYSWISS admin, Thank you again for your kind words — I’m really glad to hear you’re having a great experience with TrueProfit. I also wanted to share a feature you might find useful: you can now connect your Eprolo dropshipping account with TrueProfit. This integration allows you to automatically sync your product costs (COGS) and shipping costs per order, making it easier to track your true profits accurately and optimize your business performance. Here’s a quick guide if you’d like to check it out: https://helpdesk.trueprofit.io/en/articles/11640102-connect-with-eprolo-dropshipping-platform Best regards, Durra TrueProfit Support Team