All reviews

Rating Breakdown

  • 5
    98% (603 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 96% (591)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 26, 2025

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello White Tiger Qigong store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 25, 2025

Durra was very helpful!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello LONELY GHOST store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Durra TrueProfit Support Team

5 / 5 Share

Aug. 25, 2025

i wish i knew about this app sooner! its saved me so much money by not going to the accountants, also the support from Lana has been amazing and shes been great help and super patient helping me set things up! this is a must have app for everyone whos doing Ecom

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Brilliant Aussies Admin, Thank you again for your kind words — I’m really glad to hear that you're having a great experience with TrueProfit! I also wanted to share a new feature that could help you track your profit even more accurately: You can now set up shipping costs based on product quantity. This is especially useful if your shipping fees increase with the number of items in an order, allowing for more precise cost calculations and better profit insights. Here’s a quick guide to help you set it up: https://helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs If you have any questions or need assistance, feel free to reach out — I’m happy to help! Best regards, Lana TrueProfit Support Team

5 / 5 Share

Aug. 25, 2025

very quick service, amazing. Thanks guys for resolving my issue quickly!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Waternex Australia admin, Thank you again for your kind words — I’m really glad to hear you’re having a great experience with TrueProfit. I also wanted to share a feature you might find useful: you can now connect your Eprolo dropshipping account with TrueProfit. This integration allows you to automatically sync your product costs (COGS) and shipping costs per order, making it easier to track your true profits accurately and optimize your business performance. Here’s a quick guide if you’d like to check it out: https://helpdesk.trueprofit.io/en/articles/11640102-connect-with-eprolo-dropshipping-platform Best regards, Harper TrueProfit Support Team

5 / 5 Share

Aug. 25, 2025

Great app, Grace is very helpful and nice. Amazing support!

Store

Sunniva

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello Sunniva store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

Aug. 23, 2025

Amazing app for tracking, Durra is so helpful and answered all my questions very quickly.

Store

Cap On

Using app

About 1 hour

Total reviews

10

Average rating

5.0

Developer Reply

Hi Cap On admin, Thank you again for your kind words — I’m really glad to hear you’re having a great experience with TrueProfit. I also wanted to share a feature you might find useful: you can now connect your Eprolo dropshipping account with TrueProfit. This integration allows you to automatically sync your product costs (COGS) and shipping costs per order, making it easier to track your true profits accurately and optimize your business performance. Here’s a quick guide if you’d like to check it out: https://helpdesk.trueprofit.io/en/articles/11640102-connect-with-eprolo-dropshipping-platform Best regards, Durra TrueProfit Support Team

5 / 5 Share

Aug. 22, 2025

Vani was very helpful in helping us onboard. Very good app.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi HammerHead™ admin, Thank you again for your kind words — I’m really glad to hear you’re having a great experience with TrueProfit. I also wanted to share a feature you might find useful: you can now connect your Eprolo dropshipping account with TrueProfit. This integration allows you to automatically sync your product costs (COGS) and shipping costs per order, making it easier to track your true profits accurately and optimize your business performance. Here’s a quick guide if you’d like to check it out: https://helpdesk.trueprofit.io/en/articles/11640102-connect-with-eprolo-dropshipping-platform Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 22, 2025

Vani was beneficial in helping us figuring out how to use the platform

Using app

2 days

Total reviews

8

Average rating

5.0

Developer Reply

Hello Jewelryshopping.com store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 22, 2025

perfect experience great support

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ahammashop admin, Thank you again for your kind words — I’m really glad to hear you’re having a great experience with TrueProfit. I also wanted to share a feature you might find useful: you can now connect your Eprolo dropshipping account with TrueProfit. This integration allows you to automatically sync your product costs (COGS) and shipping costs per order, making it easier to track your true profits accurately and optimize your business performance. Here’s a quick guide if you’d like to check it out: https://helpdesk.trueprofit.io/en/articles/11640102-connect-with-eprolo-dropshipping-platform Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 21, 2025

Very great service from Grace, helped me set up cogs, shipping fees and transaction fees step by step! Would highly recommended.

Store

Bydnes

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bydnes team, Thank you again for your kind words — I’m really glad to hear you’re having a great experience with TrueProfit. I also wanted to share a feature you might find useful: you can now connect your Eprolo dropshipping account with TrueProfit. This integration allows you to automatically sync your product costs (COGS) and shipping costs per order, making it easier to track your true profits accurately and optimize your business performance. Here’s a quick guide if you’d like to check it out: https://helpdesk.trueprofit.io/en/articles/11640102-connect-with-eprolo-dropshipping-platform Best regards, Grace TrueProfit Support Team

5 / 5 Share

Aug. 21, 2025

Gabriel was a great help!

Store

CHAYNE

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello CHAYNE store admin, Thank you so much for your kind words! We're delighted to hear about your positive experience with our app. We’d also like to share a powerful feature you might find useful: Customer Lifetime Value (CLV). This helps you understand the long-term value each customer brings to your store, so you can make smarter decisions when it comes to marketing strategies, retention efforts, and overall growth planning. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330264-customer-lifetime-value-report Best regards, Gabriel TrueProfit Support Team

5 / 5 Share

Aug. 21, 2025

Grace did a fantastic job at helping me troubleshoot some errors & setting up multiple stores into one dashboard

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello Solar Solutions store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

Aug. 21, 2025

The customer support team has been fantastic. They even hopped on a call with me to walk through setting up my COGS, which made things so much easier. Their support is always quick and helpful, and the numbers they provide are accurate and reliable for my accounting. Really appreciate their help!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Little Milestones team, Thanks again for your kind words. I’m really glad to hear you’re having a good experience with TrueProfit. I also wanted to share a feature you might find useful: Shipping Cost by Quantity. With this, you can set shipping costs to scale with the number of items in an order. It’s a simple way to keep your cost tracking more accurate and make sure your profit insights stay reliable. Here’s a quick guide if you’d like to check it out: https://helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs Best regards, Grace TrueProfit Support Team

5 / 5 Share

Aug. 20, 2025

Lewis really amazing customer service

Store

Veromy

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Veromy store admin, Thank you so much for your kind words! We're truly thrilled to hear about your experience with TrueProfit. We’d also love to introduce you to our COGS Quantity-Based feature—an enhanced way to track Cost of Goods Sold with greater accuracy. This option allows you to define cost based on the exact quantity sold, which is especially helpful for businesses with volume-based pricing or variable cost structures. If you have any questions or need assistance setting it up, feel free to reach out via live chat or email us at [email protected]. We’re happy to help. Warm regards, Lewis TrueProfit Support Team

5 / 5 Share

Aug. 19, 2025

Outstanding support, very quick and extremely helpful

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hello Happy Plant People store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 19, 2025

Great app to track profit and costs, Vani was a great help with using the app and plan upgrades and the team are always online to help!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello outwandr store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 18, 2025

Lewis and Grace were very helpful, spending more than two hours helping me set up my shipping costs in the app. Very helpful. The app is very good as well

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Hello EPIC Vitals store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team

5 / 5 Share

Aug. 18, 2025

TrueProfit has been a game-changer for my Shopify store. I was struggling to get a clear picture of my real profit, drowning in a sea of spreadsheets and complex costs from Shopify Payments, PayPal, and ad platforms. This app solved all of that in a heartbeat. It provides a crystal-clear dashboard showing my exact net profit, allowing me to make smarter business decisions. But what truly sets TrueProfit apart is their customer support. I had an issue setting up my costs and reached out to their team. I was fortunate to be helped by Durra. Her assistance was nothing short of amazing—she was incredibly fast, patient, and knowledgeable. She guided me through the process step-by-step and made sure I fully understood how to get it right. TrueProfit is an outstanding app, and the support I received from Durra made the experience even better. Highly recommended!

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello Luntra™ store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team

5 / 5 Share

Aug. 16, 2025

Lewis was a huge help. Immediately helped with what i needed

Store

Aviva

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Aviva store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Lewis TrueProfit Support Team

5 / 5 Share

Aug. 16, 2025

Awesome app, awesome support. Must have!!

Store

Valessi

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello Valessi store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team