All reviews

Rating Breakdown

  • 5
    98% (725 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 96% (710)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 19, 2025

The customer service responded very promptly and patiently. Special praise goes to Grace; she truly understood my needs and resolved my issue immediately.

Using app

8 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello Dr. RestRight store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Grace True Profit

5 / 5 Share

Nov. 19, 2025

polecam

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Verneta.pl store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Nov. 19, 2025

TrueProfit has genuinely transformed the way I run my business. The app finally gives me accurate, real-time profit tracking without the guesswork. Being able to see detailed expense breakdowns — ad spend, COGS, shipping, fees, refunds — all in one clean dashboard has helped me make faster and much more confident decisions. The clarity in their analytics alone has paid for the subscription many times over. I also want to mention the support team, especially Durra, who has been incredibly helpful. Every question I had was answered quickly and clearly, and the level of service made the whole setup process smooth. If you care about understanding your true profitability and scaling based on real numbers, TrueProfit is a must-have. Highly recommended.

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Hello SmartPulse Store store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Durra TrueProfit Support Team

5 / 5 Share

Nov. 18, 2025

Very Helpful and Highly recommend to any store owner! Customer support answers instantly.

Store

Alvora

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello Alvora store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team

5 / 5 Share

Nov. 18, 2025

Awesome app and support

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello PunkRave store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Nov. 17, 2025

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Bareblooms store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Gabriel TrueProfit Support Team

5 / 5 Share

Nov. 16, 2025

Grace was awesome! She helps me navigatie great Customer Service! Thank you! Great App it took me 10 mint to understand my buisness

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Everyday Cocktail store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team

5 / 5 Share

Nov. 16, 2025

super SAV

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hello Julie Cosmetique store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Lewis TrueProfit Support Team

5 / 5 Share

Nov. 16, 2025

I was having trouble with the costs, and their customer support was amazing in helping me out. I spoke to Durra over a Google Meet, and she helped me resolve the issues completely. Best support I've had on a Shopify app.

Store

Tolkoni

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Tolkoni store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team

5 / 5 Share

Nov. 15, 2025

Jeg skulle egentlig bare gi opp siden jeg syntes det bare altfor komplisert, men jeg fikk veldig god hjelp. Veldig god kundeservice 10/10

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Tryggnær.no store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team

5 / 5 Share

Nov. 15, 2025

10/10 support. They respond instantly, and Vani helped out and was striaghtforward with her responses and solved my issues in no time. Best support I've seen in a shopify app and great app overall.

Store

Dulave

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello Dulave store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team

5 / 5 Share

Nov. 15, 2025

Great experience! Durra was super helpful and friendly!

Store

Nomad

Using app

20 days

Total reviews

21

Average rating

5.0

Developer Reply

Hello Nomad store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team

5 / 5 Share

March 3, 2026

Support has been wonderful - I just spoke with Grace who helped me to ensure all of my settings and intergrations were correct. She was lovely to chat with, and very helpful.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello The Aussie Haven store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team

5 / 5 Share

Nov. 13, 2025

Gabriel was a great help with my support questions. The app is still a bit expensive and I wasn't happy with the surcharges but that was my fault because I didn't upgrade my plan to keep up with the number of orders I was getting. Overall it's a good app and support was great.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Marine Corps Gift Shop store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Gabriel TrueProfit Support Team

5 / 5 Share

Nov. 13, 2025

Store

CINCO

Using app

6 months

Total reviews

9

Average rating

5.0

Developer Reply

Hello CINCO store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Nov. 13, 2025

So far so good! Really good clean app with nice visuals. Customer service has been quick and responsive, Durra & Vani have been great and assisted me with what I need asap!

Using app

About 23 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello Slick Street store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Nov. 13, 2025

I recommend this app for keeping track of your expenses perfectly. Very responsive customer service :)

Store

SandSet

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello SandSet store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Grace True Profit

5 / 5 Share

Nov. 12, 2025

Vân was very helpful, and fast!

Store

Nuvara

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hello Nuvara store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team

5 / 5 Share

Nov. 11, 2025

Lewis van TrueProfit heeft mij super goed geholpen! Zijn uitleg was duidelijk, hij reageerde snel en dacht echt mee. Heel fijn om mee te spreken — alles werd duidelijk uitgelegd en snel opgelost. Echt topservice!

Store

Talaine

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Talaine store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Lewis TrueProfit Support Team

5 / 5 Share

Nov. 11, 2025

Very nice and good experience using TrueProfit. Any problems, they will help you 24/7. Best platform for tracking my spend and profit. Durra was so helpfull and quick finding solution for my problems.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Fadeless.dk store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team