All reviews

Rating Breakdown

  • 5
    98% (760 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 96% (742)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 10, 2026

good service by vani

Store

Mlyro

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Mlyro store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Jan. 10, 2026

Excellent help, always fast, friendly and willing to join a call to make sure you get speedy help! Vân was amazing :)

Store

Avelune

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Hello Avelune store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Vani TrueProfit team

5 / 5 Share

Jan. 9, 2026

Vani me ha dado un soporte excepcional, ayudándome en todos los detalles para configurarlo y sacar el máximo provecho a esta aplicación, Trueprofit. Muy contento con el trato!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Zentitanium store admin, Thank you so much for your kind words! We're delighted to hear about your positive experience with our app. We’d also like to share a powerful feature you might find useful: Customer Lifetime Value (CLV). This helps you understand the long-term value each customer brings to your store, so you can make smarter decisions when it comes to marketing strategies, retention efforts, and overall growth planning. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330264-customer-lifetime-value-report Best regards, Vani TrueProfit Support Team

5 / 5 Share

Jan. 9, 2026

Vani helped me understand the features and explained everything very clearly

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Futura People Inc store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Jan. 9, 2026

Thank you so much, great job from Grace

Store

coldral

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello coldral store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

Jan. 8, 2026

best profit tracker available

Store

Alora

Using app

4 days

Total reviews

9

Average rating

4.9

Developer Reply

Hello Alora store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

Jan. 8, 2026

Had a great experience with customer support helping me set up a complex custom metric which was finding out the Average COG's profit margin on my Average Order Value

Store

VENTEK

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello VENTEK store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

Jan. 7, 2026

Grace was the best! she fixed everything without me lifting a finger! Give her a raise, she deserves it. If you are the manager of her and you are reading this and you have not given her a pay increase then you have done a disservice to her. I offer her more than what you are paying her now and she can work for me making more money, or you can pay her the amount she deserves

Store

Soriva

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Soriva store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

Jan. 7, 2026

durra helped he understand everything about the dashboard and how to use true profit in the most accurate way

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Velenturo store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Durra TrueProfit Support Team

5 / 5 Share

Jan. 5, 2026

trotz später uhrzeit, und vorerst der hilfe mit der KI habe ich im anschluss persönliche unterstützung bekommen die sehr kompetent und hilfreich war. die app an sich ist super leicht zu bedienen und benutzerfreundlich und es wird alles wichtige beachtet! nur zu empfehlen!

Store

Lunavo

Using app

About 1 month

Total reviews

12

Average rating

5.0

Developer Reply

Hello Lunavo store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Lewis TrueProfit Support Team

5 / 5 Share

Jan. 2, 2026

Vani provided outstanding support and was incredibly helpful with my issue. She explained everything clearly, took the time to make sure I understood the solution, and followed up to ensure everything was set correctly. A great experience with TrueProfit support — thank you, Vani!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Jewelry Seven store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Dec. 30, 2025

Great app - its an essential! Vani from the team support was verry helpful!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Athletaic store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Dec. 29, 2025

excellente aide en ligne, précise et complète via le tchat. Les fonctionnalités sont suffisantes. Je recommande vivement.

Using app

About 1 hour

Total reviews

11

Average rating

4.7

Developer Reply

Hello La Sélection du Pro store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Durra TrueProfit Support Team

5 / 5 Share

Jan. 26, 2026

Atención al cliente de 10, Grace me ayudo mucho a resolver varías dudas muy rápido y la aplicación funciona muy bien

Store

Sélion

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Sélion store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team

5 / 5 Share

Dec. 23, 2025

Vani was very efficient and helpful in addressing my concern. I got my COGS re-checked promtly! The only wish I have the app to be cheaper when it comes to $200/month

Using app

19 days

Total reviews

3

Average rating

3.7

Developer Reply

Hello Koala Gear store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Vani TrueProfit Support Team

5 / 5 Share

Dec. 23, 2025

Vani was very helpful and showed me everything I need to know to work out my costs properly.

Store

VitaliQ

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello VitaliQ store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Dec. 22, 2025

Great app. Highly recommend. Excellent customer support!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Burleigh & Co. store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Grace True Profit

5 / 5 Share

Dec. 21, 2025

I was a bit confused on how to setup my bundles cost of goods as it was a bit tricky navigating the app but Durra was very helpful in doing this for me, durra invited me to a google meeting and took me step by step on how to input all my cost of goods accurately and correctly and it was a lot simpler than i thought thanks to her help, durra was very nice and kind and very helping, great customer service.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Lumi Beam store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Durra TrueProfit Support Team

5 / 5 Share

Dec. 19, 2025

10/10 experience, app works great and customer support is excellent.

Store

Lorene

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Lorene store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team

5 / 5 Share

Dec. 19, 2025

Amazing app, loads of useful analytic features, Vani from the customer support team is spot on and super helpful

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Sis What's The Tee store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team