TrueROAS ‑ AI Ad Attribution
Scale Ads and Cut Waste while Optimizing with AI
Rating
3.0
feedback
17
chart
#3,561
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
6%
-
Less than a month
35%
-
Less than a year
29%
-
More than a year
18%
Reviews Summary
The reviews for the TrueRoas Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include accurate tracking of data across various platforms, helpful customer service, and integrated reporting for a holistic view of sales and spending. Users appreciate the ease of tracking campaigns and the value provided by the app. However, negative reviews mention issues such as sudden price increases, technical glitches, frequent overcharging, and poor customer support. Some users experienced problems with basic functions not working correctly, leading to frustration and dissatisfaction. Suggestions for improvement include faster loading times, better mobile UI, and more reliable account connections.
Highlights
Review RSS Feed
All reviews
Jan. 19, 2026
Have been a a lifelong free plan and now all of a sudden they have secretly started to charge us 179 dollar/month! A complete scam and I would stay away from this App every day. Stay away from it if you do not want to get scammed.
Oct. 18, 2024
Great app, been using it for few years already, helps a lot with tracking in meta and google ads.
Thanks so much for sticking with us over the years! We're happy to hear the app's been helpful with your Meta and Google Ads tracking. We appreciate your support!
Oct. 6, 2025
Built like on Meta, which makes looking at and understanding data easier.
Thanks for your feedback! Glad to hear you like the UX. Sorry about the issues with the reporting tool—we're working on it. Feel free to reach out if there's anything specific we can help with!
Sept. 12, 2024
I have been using TrueRoas for several months. Initially, it worked quite well, but in recent months, it has been a constant struggle. Technical issues are frequent, and basic functions often don’t work as they should. We constantly had to request links to extend subscriptions for all e-commerce clients, and it almost never worked. As a result, many clients were incorrectly charged by TrueRoas. Customer support often leaves issues unresolved. Choose another third-party app, even if it costs more. It will save you from constant headaches and the frustration of dealing with small tasks that should work seamlessly from the start. /Jack Rihs
Thank you for your feedback, Jack, and we are sorry for the issues you’ve experienced with TrueRoas. We’re actively investigating the technical problems and incorrect charges, and rest assured that our development team is continuously working on improving our services. We appreciate your patience!
May 2, 2024
Me ha funcionado muy bien para poder comparar campañas en una misma plataforma o también para comparar campañas de distintas plataformas. El único problema es que el budget me aparece mal en moneda chilena CLP.
Hi there, Thank you for the feedback! I believed that we had already answered this in our chat. But if you have other questions or concerns, please reach out! :)
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