TrueROAS ‑ AI Ad Attribution for Shopify

TrueROAS ‑ AI Ad Attribution

TrueROAS Shopify App

Rating

4.0

feedback

15

Reviews

chart

#3,731

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    7%
  • Less than a month
    33%
  • Less than a year
    40%
  • More than a year
    13%

Reviews Summary

The reviews for the Shopify App are mostly positive, highlighting its usefulness in tracking and reporting for various ad campaigns across platforms. Users appreciate the integrated reporting and accurate tracking capabilities, as well as the responsive customer service. However, there are some recurring themes of technical issues, high cost for agencies, and occasional currency display errors. Some users have also expressed dissatisfaction with the support team's responsiveness and perceived overcharging.

Highlights

Usefulness in tracking and reporting for ad campaigns
Integrated reporting and accurate tracking
Responsive customer service
Technical issues and high cost for agencies
Support team responsiveness and perceived overcharging

Rating Breakdown

  • 5
    47% (7 ratings)
  • 4
    20% (3 ratings)
  • 3
    7% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    27% (4 ratings)

Reviews with Text

  • 93% (14)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 18, 2024

Great app, been using it for few years already, helps a lot with tracking in meta and google ads.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for sticking with us over the years! We're happy to hear the app's been helpful with your Meta and Google Ads tracking. We appreciate your support!

4 / 5 Share

Oct. 6, 2024

The UX is quite good because it's built like on Meta, which makes looking at and understanding data easier. However, the reporting tool is not perfect, and we face monthly different technical issues.

Using app

About 1 year

Total reviews

3

Average rating

4.3

Developer Reply

Thanks for your feedback! Glad to hear you like the UX. Sorry about the issues with the reporting tool—we're working on it. Feel free to reach out if there's anything specific we can help with!

4 / 5 Share

May 2, 2024

Me ha funcionado muy bien para poder comparar campañas en una misma plataforma o también para comparar campañas de distintas plataformas. El único problema es que el budget me aparece mal en moneda chilena CLP.

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, Thank you for the feedback! I believed that we had already answered this in our chat. But if you have other questions or concerns, please reach out! :)

5 / 5 Share

April 23, 2024

Good price for very integrated reporting. It has been nice to see a wholistic view of sales and spending across platforms.

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear that! <3

5 / 5 Share

April 23, 2024

I'm very happy with TrueRoas it gives accurate fb tracking to a fair price. Customer service is always available to help if any issues

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

We're quite happy with you too ;)

All reviews

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