TrueROAS ‑ AI Ad Attribution
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We've recently started using TrueROAS and are genuinely impressed with how accurate it is. It's proving incredibly helpful in keeping track of our advertising spend, understanding performance and managing our contractors more effectively. A brilliant tool that gives us much greater confidence and clarity when making decisions. Highly recommend!
Very slow reply, while you're spending money on ads they take a bunch of time to reply, also the analytics is not that accurate, I got two orders from my Shopify Store but the report says zero order attributed to my campaign, not reliable not sending the data correctly, I gave them 5 star first but after a bunch of miss and slow reply I had to change to 2, they're not reliable even tough it's free till you hit 10k per month, the support is automated bot and the reply is almost impossible to get since they took a bunch of time to reply, if you want a better tracking and analytics tool I advise you to use another tracking platform.
Hello, we appreciate your feedback and are sorry to hear about your frustration. Your support request came in during our weekend out-of-office hours, which caused the delay in our human response. Because the app was uninstalled before our team could get back to you with the solution, we weren't able to fix the connection. We want to make this right and get your tracking 100% accurate. Please check your support ticket; we've offered a free onboarding call with our founder, Rasmus, to help you resolve the Meta errors.
Perfect! Really helpfull and good data. Recommended.
If you're running ads, you need this - it's that simple. We were trying to scale and the attribution data just didn't add up when stacked up against our Shopify sales with Google and Meta both laying claim. There also seemed to be inaccuracies as to which ads were really converting and we knew that Meta was being fed incorrect data back from Shopify. I'd looked at a few options for sort out tracking data but what I really liked about TrueRoas was the detailed reporting that it provides. It's not just sorted the tracking, it's given us complete visibility of the order journeys, both as a detailed audit but also as an overview. If you want to scale your ads, I really would recommend TrueRoas. Don't assume that Meta is giving you the correct information - in my experience, it has always massively inflated its achievements! Sure, you can save money by installing just a tracking app but if you're serious about scaling, the amount of reporting information this system provides is on a different level. Oh and for Claude/ChatGPT fans out there, you can connect to the MCP for TrueRoas. It's brilliant as I can just pull a daily report that shows me exactly what our campaigns are doing.
INSTALLED FOR TEST uninstalled AFTER 2 HOUR . THEY charged subscription FEE AFTER 7 DAYS .
Hey, not sure how that happened but OF COURSE we'll refund you. We'll process it right away. If you want to test us again, you can do it for free of course! /Rasmus
Great app! Helps to understand what creatives to use in meta.
the best accurate tracking. easy to set up. especially perfect if youre just starting out and dont want to spend all your profit on expensive tracking software
Gives accurate data that other platforms just don't provide.
Tried to contact them and join the set up call nobody showed up and i can't get a hold of the support via chat. Positive note the pro plan is cheaper than getting the basic with the API. Nice to see that the product costs and fees are calculated into the reports
Sounds like there was some error with the call. Your message arrived outside our active support hours, but that’s no excuse for a poor onboarding experience. We added a $100 credit you can use towards your Shopify payments as well to mend the wounds! We’ve already sent you a message in our direct chat to help you reschedule your setup call directly with Rasmus. Our team is ready to get everything tracking perfectly for your store!
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