Rating
3.5
feedback
29
chart
#2,260
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
31%
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Less than a year
69%
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More than a year
0%
Reviews Summary
The reviews for the TrueRoas Shopify App are quite mixed. Many users appreciate the app for its clear and accurate reporting, providing a holistic view of sales and spending across platforms. Users also praise the accurate tracking it offers, especially for Facebook ads, and the availability of customer service for assistance. However, there are several negative reviews highlighting issues such as incorrect billing in local currencies, high pricing for agencies, lack of support responsiveness, and problems with tracking and usability. Some users found the app to be overpriced and not worth the money, while others experienced difficulties with setup and functionality.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 2, 2024
Me ha funcionado muy bien para poder comparar campañas en una misma plataforma o también para comparar campañas de distintas plataformas. El único problema es que el budget me aparece mal en moneda chilena CLP.
Hi there, Thank you for the feedback! I believed that we already answered this in our chat. But if you have other questions or concerns, please reach out! :)
April 24, 2024
app is clear and accurate
Thank you for your feedback! We're thrilled to hear you find the app clear and accurate. If you have any suggestions or need assistance, feel free to reach out.
April 23, 2024
Good price for very integrated reporting. It has been nice to see a wholistic view of sales and spending across platforms.
Glad to hear that! <3
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