Trustify: Review & Testimonial
Product reviews on Shopify with photos,TikTok,Youtube videos
Rating
4.9
feedback
655
chart
#351
All reviews
Rating Breakdown
Dec. 12, 2023
Honestly, loved it. Glad being helped out by Tracy instantly and completely.
We're thrilled to hear that you loved it! ππ It's fantastic to know that Tracy provided you with instant and comprehensive assistance. We appreciate your kind words and are here to help you whenever you need us. If you have any further questions or need further support, please don't hesitate to reach out. Thank you for your feedback! ππ
Dec. 11, 2023
cool app, it's very useful ! Also appreciate to support team for their help
Thanks for your kind words! We're delighted to hear that you find the app cool and useful. Our support team is always here to help, and we appreciate your recognition. If you have any more feedback or need assistance in the future, feel free to reach out. Happy using the app!
Dec. 10, 2023
Great
Thank you for the positive feedback! We're thrilled to hear that you had a great experience. If you ever have more comments or questions, feel free to reach out. We appreciate your support!
Dec. 8, 2023
Great app, a lot of features. Great support. Love it all. A lot of things to choose and to setup widget.
Thank you for the feedback! π We're glad you find our app great and packed with features. We appreciate your love for it all. If you have any questions or need assistance, feel free to reach out. We're here to help! ππ
Dec. 8, 2023
This app is truly amazing. Joyce assisted us in importing reviews and configuring themes. Without Joyce, we wouldn't have been able to use the app. Despite our limited proficiency in English, Joyce understood our intentions and responded promptly and appropriately. The fact that the service is free to use is fantastic, but above all, the support is prompt and thorough. We have found a truly wonderful app.
Thank you for the amazing review! πWe're thrilled that Joyce was able to assist you with importing reviews and configuring themes. Despite the language barrier, we're glad we could meet your needs effectively. Our prompt and thorough support, combined with the fact that our service is free to use, makes us truly wonderful. If you have any further questions, Joyce and our team are here to help. Thank you for choosing our app! ππ
Dec. 8, 2023
Good user interface and friendly customer service.
Thank you for your feedback! π We're glad to hear that you found our user interface to be good and that you had a positive experience with our customer service. ππ¬ Providing a seamless and user-friendly interface is important to us, and we strive to offer friendly and helpful customer service. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! ππ
Dec. 7, 2023
Hi, Thank you for taking the time to share your rating. We appreciate all input, and we take customer satisfaction seriously. However, it seems that your review didn't provide specific details about the issue you encountered. We would love the opportunity to address your concerns and resolve any issues you may have experienced. To better assist you, could you please provide more information about the nature of your concern or the specific aspect that you found unsatisfactory? Your insights will help us improve our services and ensure a better experience for all our customers. We value your feedback and look forward to the opportunity to make things right. If you prefer, you can reach out to our customer support team directly at [email protected], and we will do our best to assist you promptly. Thank you for your understanding and cooperation!
Dec. 7, 2023
Excellent support and a beautiful app, i like this app I will work with it in other stores.
Dec. 5, 2023
I had a great experience with Trustify. Joy assisted me in installing the app, and all my questions were promptly resolved.
Thank you for sharing your positive experience with Trustify! We're delighted to hear that Joy provided you with great assistance during the app installation and promptly addressed all your questions. Customer satisfaction is our top priority, and it's wonderful to know that our team could make your experience a positive one. If you ever need further assistance or have more questions, don't hesitate to reach out. We appreciate your trust and look forward to serving you in the future!
Dec. 5, 2023
The service works excellent.I hove got my tasks solved ver fast!
ππ We're thrilled to hear that our service is working excellently for you! Providing efficient solutions is our priority, and we're delighted that we could meet your needs promptly. Thank you for your kind words and for choosing our service. If you have any further tasks or need assistance, don't hesitate to reach out. We're here to help! ππ
Dec. 4, 2023
App is best in its category, would definitely recommend. Support is best I've ever met.
Thank you for the high praise! We're thrilled to hear that you consider our app the best in its category and that you would recommend it. Additionally, it's fantastic to know that our support has left a positive impression on you. If you ever have more feedback or if there's anything specific you appreciate about our app or support, feel free to share. We're here to assist you, and we appreciate your recommendation. Thanks for choosing our app!
Dec. 3, 2023
Thank you for the 5-star rating! Your satisfaction is our top priority, and we're here to assist you whenever you need it. Thank you again for choosing our app and for your kind rating! ππ
Dec. 2, 2023
Seems easy to use and we are quite happy so far
Thank you for your feedback and for choosing our app! We're glad to hear that you find it easy to use and that you're happy with it so far. We appreciate your support and we're committed to providing a positive experience for our users. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. We're here to assist you and continuously improve our app. Thank you again for your review and for being a valued user. We look forward to serving you in the future!
Dec. 1, 2023
The app works great, you can edit the widget, edit the reviews etc. The support team is AWESOME! I spoke to a few of them and they solved all of my problems. The only reason why I didn't continue with this app is because I couldn't import reviews from Amazon directly, but through a CSV file, which has to be according to their template, not yours. The dev. team helped me with that too, they uploaded them for me, but then again the template was an obstacle, and the reviews didn't come out as expected.
Thank you for your feedback and for highlighting the great features of our app! We're glad to hear that you found the ability to edit the widget and reviews valuable. We take pride in our awesome support team and their ability to solve any problems you encountered. We appreciate your recognition of their efforts. We apologize for the inconvenience you experienced with importing reviews from Amazon. While we currently require a CSV file according to our template, we understand that it may not align with your preferred format. We understand that the template posed an obstacle, and the reviews didn't turn out as expected, and we apologize for any frustration caused. We value your feedback and will take it into consideration for future updates to improve the review import process. If you have any further questions or concerns, please don't hesitate to reach out. We're here to assist you in any way we can. Thank you for considering our app and taking the time to share your experience. We hope to have the opportunity to serve you better in the future.
Nov. 30, 2023
It's a great app, and allows you to easily customize the reviews on your page. The importing works flawlessly. But, by far the best thing is their customer support. They are extremely quick to reply, friendly, and make everything a lot easier. If you decide to use this app, make sure to contact them for anything at all, they're amazing.
We're thrilled to hear that you find our app amazing! π It's great to know that it allows for easy customization of reviews on your page and that the importing feature works flawlessly for you. If you ever need help, don't hesitate to reach out. We're here to make things easier for you. Thank you for choosing our app and for your kind recommendation. ππππ
Nov. 30, 2023
Absolutely great. The guys at Trustify really know what their doing. Awesome to work with them. I can only recommend the App. By far the best from all the competitors. And it's FREE! :)
That's fantastic to hear! We're delighted that you had an excellent experience with the Trustify team and that they provided great service. We appreciate your recommendation! Thank you for choosing Trustify, and if you have any further questions or need assistance, don't hesitate to reach out. We're here to help! πππ
Nov. 30, 2023
Great customer service!!!!
Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer service. Providing excellent support is a top priority for us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! ππ
Nov. 29, 2023
We're grateful for your 5-star rating! Thank you for your feedback! ππ
Nov. 29, 2023
Trusted app
Thank you for your trust in our app! π We strive to provide a reliable and trustworthy experience for all our users. Your confidence in us is greatly appreciated. If you have any questions or need further assistance, please don't hesitate to reach out!ππ€
Nov. 29, 2023
I had my concerns in the beginning as there were some issues, but the team around Shopify shows again, that these guys are taking care about their customers. They contacted me and made a video to show what needs to be changed and why. What more can you expect? Top platform due to top people!
We appreciate your feedback and are glad to hear that our team was able to address your concerns effectively. ππ If you have any further questions or need assistance, please don't hesitate to reach out. We're here to helpππ€