All reviews

Rating Breakdown

  • 5
    90% (660 ratings)
  • 4
    3% (20 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

July 11, 2024

The free plan is extremely limited, offering very few features, and the customization options are almost non-existent unless you're willing to pay. It felt like a waste of time to set everything up, only to realize that most of the useful features and customization options require a paid plan. If you're looking for an app with robust free features and flexibility, this might not be the best choice.

Using app

About 21 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hi, Thank you for sharing your feedback. We apologize for any frustration you experienced with the free plan. Our intention with the free plan is to provide a basic introduction to our app, allowing users to explore its potential before deciding if they need the advanced features offered in our paid plans. We appreciate your comments and will consider them as we strive to improve our offerings. If you have specific features in mind that you believe should be included in the free plan, we'd love to hear from you. Our support team is always available to assist with any setup issues or questions you might have at [email protected] or through our live chat support. Thank you for giving our app a try and we would love to have another chance to support you better.

1 / 5 Share

July 11, 2024

Store

My Store

Using app

3 months

Developer Reply

Hi, Thank you for taking the time to leave a review. We're truly sorry to hear that your experience with our app did not meet your expectations. At Trustify, we strive to provide the best possible experience for our customers, and it seems we have fallen short in this instance. We would greatly appreciate it if you could provide us with more details about the issues you encountered. Your feedback is invaluable to us and will help us improve our offerings. Please reach out to our support team at [email protected] or our live chat support so we can better understand the problem and work towards a solution. We are committed to making things right and hope to have the opportunity to resolve your concerns. Thank you for your patience and understanding.

1 / 5 Share

July 10, 2024

Very complicated

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear that you found our app complicated to use. Our goal is to provide a seamless and user-friendly experience for all our users, and it's clear that we fell short in your case. We would love the chance to make things right and support you in any way we can. Our dedicated support team is available to assist you with any difficulties you may be facing and to help you navigate the app more easily. Please reach out to us at [email protected] and we will do our utmost to address your concerns and improve your experience. Your feedback is invaluable to us as it helps us identify areas where we can enhance our services. We are continuously working on updates and improvements, and your insights play a crucial role in that process. Once again, we apologize for any inconvenience this has caused you and appreciate your patience and understanding. We hope to have the opportunity to regain your trust and provide you with the excellent service that we strive for.

1 / 5 Share

May 18, 2024

versao gratuita é um lixo impossivel de usar.

Store

Minha loja

Using app

13 minutes

Developer Reply

Ola, Lamentamos que você tenha tido uma experiência negativa com a versão gratuita do nosso aplicativo. Agradecemos seu feedback, pois ele é fundamental para que possamos melhorar nossos serviços. Gostaríamos de ter a oportunidade de apoiá-lo e ajudar você a explorar melhor o aplicativo. Um de nossos agentes entrará em contato com você em breve para oferecer suporte adicional. Agradecemos pela sua paciência e compreensão.

1 / 5 Share

Feb. 1, 2024

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

Dear everyone at TryMe Online team, We are truly sorry to hear about your experience. It is always our intention to provide exceptional service, and it seems we fell short. We would like the opportunity to discuss your experience further and see how we can make things right. We have reached out to you and we hope to hear from you soon. Thank you for bringing this to our attention, and we are sorry again for any negative experience you had with our app. Best regards, Trustify team

1 / 5 Share

March 1, 2021

lack of customization, look awful on site, letters are to small, no preview live of the widget.......

Using app

About 7 hours

Total reviews

5

Average rating

1.0

Developer Reply

Hi Thanks for your feedback and sorry for any inconvenience our app might cause you. Our app does have the settings and preview layout for you to customize in the app, but we are not sure how would you like to display it. We have contacted you via email and phone call, we are waiting to hear from you back so that we can support you with the customization. Please contact us. Best regards, Omega Team