Trustify Reviews App & SEO
AliExpress & Amazon reviews with photo/video for better SEO
Rating
4.9
feedback
388
chart
#604
All reviews
Dec. 10, 2024
great app an support!
Thank you for your feedback! We're thrilled to hear youβre enjoying the app and our support team. π Let us know if you need any assistance!
Dec. 8, 2024
great great great, the customer representative is patient and hospital. She gave me a lot of help.
Thank you for your amazing review! π We're thrilled to hear that you're enjoying the Trustify: Review & Testimonial app and that our customer representative was patient and supportive. π If you need any more help, weβre always here for you! π
Dec. 8, 2024
I have reached out to their customer support multiple times to resolve an issue, but I have not received any response. Despite several follow-ups, the lack of assistance is unacceptable. If customer service is important to you, I do not recommend this app.
Hi, We are deeply sorry to hear about your negative experience and sincerely apologize for any frustration we may have caused. Resolving your issue has always been a priority for us, and we regret that our communication may not have met your expectations. We did reach out multiple times to request access to your store so we could investigate and fix the issue, but we didnβt receive a response. Only yesterday did we discover that we now had permission to access your store, but by then, the app had already been uninstalled. We regret not being able to address this sooner and truly understand how this situation could feel unacceptable on your end. Please know that we are committed to making things right and earning back your trust. Weβd be grateful if you could reinstall the app and reply to our emails so we can fully resolve the issue for you. Our team is always here for you with 24/7 live chat support and at [email protected]. We value you as a customer and genuinely hope for the chance to provide the level of support and service that you deserve. Thank you for bringing this to our attention, and weβre ready to assist you whenever youβre ready to reconnect.
Dec. 17, 2024
UPDATED** They took care of me.
Thank you for updating your review! π We're thrilled we could assist you and improve your experience with the Trustify: Review & Testimonial app. πͺ If you need further help, our team is always here to support you! π
Dec. 3, 2024
Cam was great very quick to help and very responsive and resourceful
Thank you for your kind words! π We're thrilled to hear that Cam provided quick, responsive, and resourceful support with the Trustify: Review & Testimonial app. π If you ever need further assistance, donβt hesitate to reach out. πβ¨
Dec. 1, 2024
I've been using the Trustify app, and it has been a game changer for my store. It allows me to easily add reviews from multiple sources, which has greatly enhanced the credibility of my shop. Additionally, their customer support is outstandingβavailable whenever I need assistance. Highly recommend!
Thank you so much for your fantastic review! π We're thrilled to hear that Trustify: Review & Testimonial app has been a game-changer for your store and that itβs helped enhance your shop's credibility. π We're also happy that our customer support could assist you whenever needed. Your recommendation means a lot to us! π If you ever need further help, weβre always here to support you! β¨
Nov. 28, 2024
Superb app and great support! Looks great :)
Thank you for the wonderful feedback! Weβre so glad youβre loving the app and our support team. Itβs great to hear it looks awesome on your end! If you ever need anything, weβre just a message away. ππ¬π
Nov. 28, 2024
one of the best apps out there in market
Thank you for your amazing feedback! It means so much to us to know you consider our app one of the best out there. Weβre dedicated to providing you with the best experience possible, and weβre here whenever you need us! ππ
Nov. 22, 2024
I have a large Etsy store for many years. We rank in top 100 stores globally. Trustify is by far the most responsive team I ever worked with. They are very professional and they care so much about their members. This is rare let me tell you that. Customer service is exceptional. They listen to your needs and do everything to make it work for you. Really loved working with them. I recommend you to stop looking further and just become their member. You will not regret!
Wow! We're truly honored to hear about your success as one of the top 100 Etsy stores globally. π It's fantastic to know that Trustify has been the most responsive and professional team you've worked with. We genuinely care about our members, and your kind words mean the world to us! π Exceptional customer service is at the heart of what we do, and we're thrilled that our efforts have made a positive impact on your business. π Your recommendation is greatly appreciated, and we're excited to continue supporting your continued success. π Thank you for being a valued member of the Trustify family! If you ever need anything, we're always here to help.
Nov. 21, 2024
Customer service is very patient to help me solve the problem, the basic functions are available, and it works smoothly
We're delighted to hear that our customer service was patient and effective in solving your problem! π It's great to know that you find our basic functions useful and that everything works smoothly for you. If you ever need any further assistance, we're always here to help. ππ
Nov. 20, 2024
If you don't understand something, you can ask the customer service. Tracy's service is very thoughtful and this app is very convenient to use.
Thank you so much for your wonderful review! π We're thrilled to hear that you find our app very convenient to use. π οΈβ¨ It's great to know that Tracy provided you with thoughtful and helpful support. ππ If you ever have any questions or need assistance, our customer service team is always here for you. Thanks again for your support! ππ
Nov. 20, 2024
I'm loving this app and their customer service is excellent. It helped me migrate my Etsy reviews and it was so easy to do. Thank you!
Thank you so much for your wonderful review! π We're delighted to hear that you're loving the app and that our customer service has met your expectations. πβ¨ If you ever need any more assistance, we're here for you! Thanks again for your support! πβ€οΈ
Nov. 17, 2024
Works great. Highly adaptable. Customer service is top notch 24/7. Thank you!
Thank you for the fantastic review! π We're so glad to hear that the Trustify: Review & Testimonial app works great for you and that our 24/7 customer service has been top-notch! π We're always here to assist you whenever you need it! πβ¨
Nov. 17, 2024
Thank you for the 5 stars! π We're thrilled to hear you're enjoying the Trustify: Review & Testimonial app! π If you ever need any assistance, we're always here to help! πβ¨
Nov. 15, 2024
Great app - Tracy helped alot!
Thank you for the great review! π We're so glad to hear that Tracy was able to help you with the Trustify: Review & Testimonial app. π We're always here to support you whenever you need it! πβ¨
Nov. 14, 2024
Good
Thank you for your feedback! π We're happy to hear that you're enjoying the Trustify: Review & Testimonial app. π If you ever need assistance, we're always here to help! πβ¨
Nov. 14, 2024
Thank you for the 5-star review! π We're thrilled to hear you're enjoying the Trustify: Review & Testimonial app! π If you need any further assistance, we're always here to help. πβ¨
Nov. 13, 2024
These people know their job, very fast customer service and a great app, I definitely recommend it
Thank you for the wonderful feedback! π We're so glad to hear that you're impressed with the fast customer service and the Trustify: Review & Testimonial app. π Your recommendation means a lot to us! We're always here to assist you whenever needed. πβ¨
Nov. 12, 2024
I am beyond impressed with both the app's functionality and exceptional customer service. The features are easy to use and features that help enhance the customer review experience. What stood out to me the most was the support team responding quickly and with perfect execution to what I needed help with.
Thank you for your fantastic review! π We're so happy to hear that youβre impressed with both the functionality of the Trustify: Review & Testimonial app and our customer service. π It's great to know our support team was able to assist you quickly and effectively. If you need anything else, weβre always here to help! π
Nov. 7, 2024
Quick response and resolution! Tanya is very helpful.
Thank you for the great feedback! π We're so happy to hear that Tanya was able to assist you quickly and effectively with the Trustify: Review & Testimonial app. π If you need anything else, weβre always here to help! π