BigTopShirtShop.com review for Trustpilot Reviews

1 / 5

Jan. 11, 2023

UPDATED REVIEW: Trustpilot (Kerry) replied to our initial review saying someone would be in touch shortly. Nearly one month later and we have heard from no one at trust pilot. ORIGINAL REVIEW: Had a myriad of issue with Trust Pilot. From deceptive sales techniques to emails ignored to incorrect information provided. The last email I sent to Joshua Evans came with a reply to escalate. Never heard from anyone since that reply. The idea that this company influences the online reputation of businesses, while having such a poor reputation within the shopify community, is lunacy.

Using app

29 days

Total reviews

18

Average rating

1.8

Developer Reply

Hi BigTopShirtShop.com, Thanks for getting back in touch, I'm sorry to hear you've yet to hear back from your CSM. I can confirm I've reached back out to their manager and they've confirmed they'll be in touch. If you've still not heard back please let me know so I can escalate this further for you. Kind regards, Kerry-Trustpilot

Trustpilot Reviews for Shopify
Trustpilot Reviews
1.7 star
153 reviews

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Shopify App Store