BigTopShirtShop.com review for Trustpilot Reviews

1 / 5

Jan. 11, 2023

UPDATED REVIEW: Trustpilot (Kerry) replied to our initial review saying someone would be in touch shortly. Nearly one month later and we have heard from no one at trust pilot. ORIGINAL REVIEW: Had a myriad of issue with Trust Pilot. From deceptive sales techniques to emails ignored to incorrect information provided. The last email I sent to Joshua Evans came with a reply to escalate. Never heard from anyone since that reply. The idea that this company influences the online reputation of businesses, while having such a poor reputation within the shopify community, is lunacy.

Using app

About 1 month

Total reviews

17

Average rating

1.9

Developer Reply

Hi BigTopShirtShop.com, Thanks for getting back in touch, I'm sorry to hear you've yet to hear back from your CSM. I can confirm I've reached back out to their manager and they've confirmed they'll be in touch. If you've still not heard back please let me know so I can escalate this further for you. Kind regards, Kerry-Trustpilot

Trustpilot Reviews for Shopify
Trustpilot Reviews
1.8 star
120 reviews

Turn real customer reviews into traffic, sales, and loyalty.

Developer
Shopify App Store