Trustpilot Reviews
Turn real customer reviews into traffic, sales, and loyalty.
Rating
1.9
feedback
174
chart
#1,956
All reviews
Review RSS Feed
May 26, 2026
I installed this app to assess whether it was suitable for our business, then removed it when I decided it was not. I did not set up or approve any review request emails, yet invitations were sent to our customers. When I contacted Trustpilot, I was told that just downloading the app automatically sends review invites. We already use another review request system, so this risked customers receiving duplicate requests and made our business look unprofessional. Installing an app to assess it is not authorisation to contact customers. This should be made clear before installation.
May 19, 2026
Eine der schlechtesten Apps, die wir jemals getestet haben – und wir haben bereits viele ausprobiert. Für uns ist es unbegreiflich, dass ein Anbieter wie Trustpilot keine vernünftige App für einen der größten Webshop-Anbieter bereitstellt. Sehr schade!
April 13, 2026
Worst. This app doesn't open, and the support team doesn't reply. Don't use this app. It is a waste of time.
April 11, 2026
March 24, 2026
Absoluter Scam. Horrende Preise, die in keinem Zusammenhang mit der Leistung stehen.
March 23, 2026
I want to love this app but upgrading and downgrading are not fluid and you are tied into a minimum of a year engagement. This isn't small business friendly and seems a little predatory with the tiers/pricing.
March 19, 2026
Our experience with Trustpilot has been extremely disappointing and unfair to businesses. Despite clear evidence of customer abuse and attempted blackmail, decisions consistently favored the end consumer, with no real consideration of our side. Support was slow and ineffective, with cases dragging on for months without resolution.
March 14, 2026
Très belle boutique diversifié ! Bon service et rapide ! Excellent choix de boutique.
March 7, 2026
Its quite possibly the worst app on SHopify. Designed without the end user in mind or consulted. When its les work to not use an app than it is to set it up... its a failure right off the bat. Sticj with google and judge me, both take moments to set up. Another great idea runed by zero understanding of the end users needs and setting up process. If they try to excuse it by saying its fraud prevention, they have rubbish controls on their back end which is even more reason to avoid it at all costs
March 5, 2026
The worst app we've ever used. I would advise anybody to stay as far away as possible.
March 3, 2026