Trustpilot Reviews
Turn real customer reviews into traffic, sales, and loyalty.
Rating
1.6
feedback
141
chart
#1,950
All reviews
Review RSS Feed
Dec. 18, 2025
I cant turn off the option to not send emails to my customers... The toggle option is just blocked and they keep sending review mails to my customers. Please fix this i do not consent to send emails to my customers.
Nov. 23, 2025
Man kann leider nicht mal mit der Installation fortfahren weil Shopify sich nicht mit Trustpilot verbindet.
Nov. 13, 2025
Met een gratis plan kun je niets met de reviews die je hebt. Maar de stap erboven is meteen 160 per maand. Echt vreselijk product heb je dan gebouwd en eerlijk: Shopify laat dat lekker toe - ook een beetje jammer.
Nov. 2, 2025
Same experience as previous reviewers, it seems to have stolen information and continued sending review requests without permission.
Store
Tots On Trend
Using app
8 days
Oct. 30, 2025
I removed the app, but it’s still sending emails to my customers. I’ve reached out to support several times, but no one has gotten back to me. This is really frustrating and needs to be resolved as soon as possible.
Oct. 28, 2025
Absolutely useless. It keeps asking me to create an account even though I already did. I log in and the app just refuses to load inside Shopify. Tried reinstalling multiple times — same issue. Waste of time and not worth the frustration.
Oct. 24, 2025
Way too expensive and not user friendly. You would think a review company would actually care about its own reviews no? Over $3000 upfront payment? This should be $50 a month max.
Oct. 14, 2025
I removed the app but it sill steals my customer's information and send emails
Sept. 29, 2025
Installed this app again just to review them. Glad we got away from Trustpilot. For the last week I've been dealing with Trustpilot, I can attest to the reviews I'm seeing of a massive amount of 1-star reviews due to review extortion. Never going with Trustpilot again. Zero communication except "do what we want or we'll sue you for breaking our 'brand guidelines'". No one even said what those guidelines were or even how we broke them. Just take them down or else. Their app didn't even work very well. Basic for the price we were paying.
Sept. 24, 2025
Used Trustpilot since 2019, had threats emailed to us although we are weel withing our agreement. Switching review companies, Trustpiolot have lost a good customer and by the looks of many other good customers. Very heavy handed emails with not even a care. Will never use again.
Sept. 23, 2025
Straight up garbage review platform. @Shopify remove this from the app store.
Sept. 20, 2025
Absolutely one of the worst login processes I've ever stumbled upon. The app itself is also working terribly. Very expensive. Please fix it.